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US$5 - US$10
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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Reviews (193)
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Reviewed 3 weeks ago

My friends and I bought teas and coffee and asked for some extra hot water. We were shocked to be told very curtly that they charge 50p as often people bring their own teabags and just have free hot water. We had just bought drinks....The assistant was unfriendly and unwelcoming. Also all food and drinks are served in throwaway containers. Surely with their kitchen they could be washing up?More

Date of visit: April 2022
Neil F, Owner at Bashley Manor Tearooms, responded to this reviewResponded 3 weeks ago

No1. You came with a ‘friend’ ;-) No2. You purchased 2 hot drinks and paid. You then asked for a cup of hot water, no problem we said, that’ll be 50p please which we believe is fair. You then announced all tea comes with hot...More

Reviewed 14 April 2022

The food is amazing and reasonably priced. The portion sizes and decent and the cakes are all fresh and taste amazing. The kids love coming up here for cake ans a drink! staff are really friendly too. It’s clean and tidy.

Date of visit: April 2022
Reviewed 7 April 2022

Absolutely vile food. Oil needs to changed my chips were disgusting. Cakes were watery and stodgy. Tea and latte taste soooo weird and rank Customer service was absolutely diabolical. Will never be visiting again 🤢🤢🤢🤢

Date of visit: April 2022
Reviewed 27 February 2022

I have visited this tearoom 3 times now and will not be visiting again. Such a shame, when it has the potential, and probably is an absolute goldmine because of it's location in the courtyard of the wonderful Sammy Miller Museum. On previous occasions, my...visits were during quite constrained Covid times earlier this year and last and primarily for coffee with friends. I was not overly impressed with the customer service on those occasions but this time was the clincher. I ordered cake and a " very hot latte with no froth please". The lady on the till did not seem as though she had been there long as she subsequently seemed unsure about the card machine, I might be wrong. But she responded, not kindly with, "It comes out the machine as it comes". Other venues have no problem with scraping the froth off and even topping it up with more hot water. So I asked if I could have a small pot or cup of boiling water...my intention being to do the job myself. The response was "We have to charge you 50pence for that". You may or may not think that is unreasonable, I do! My order is finalised, I proffer my card, follow the instructions and the screen goes blank. I ask the lady if it has gone through okay, she didn't know and sought help from the blonde lady who I understand is a co-owner of the business. At the same time I ask if I can have a receipt please. The staff conclusion is that the machine has gone to sleep. The male, who I understand is also a co-owner comes over, resolves the machine issue and I ask again for a receipt please. This causes more stress to the extent that the response from the male is to raise his eyes to the ceiling at me!!!!!!! Had I not had such a lovely visit at the Museum, I would have taken them to task at that time, but I did not, remained calm and chose my moment. The coffee and cake were placed on the table, currently set up on the outside of the building. The blonde female placed them and said a number. I asked if it was my order as I didn't know the number. She brusquely says, "It's on your blue paper". I hadn't seen a blue paper. She points to my folded serviette, where the lady taking my order had placed the paper with the number inside it. I have not experienced such a bad customer service attitude for a very long time. I am amazed they are still in business. The problem is that in all fairness, their cakes are good but ridiculously large portions, one portion is almost enough for four people - which could be cut in half and the price reduced by a third and actually make more money. My cake order was put in a paper bag but most food orders were coming out in POLYSTYRENE boxes, which I remember from last time, and plastic knives and forks, drinks in cardboard cups rather than crockery. In this day and age and being is one of most beautiful areas, you would think they would be more caring towards the environment. The shame of all this, is that they are in a privileged location at the Famous Sammy Miller Museum and yet they do not enhance the venue. Hopefully others who have had a similar experience will start to speak up, and review them like me.More

Date of visit: February 2022
Reviewed 17 October 2021 via mobile

Went for breakfast with my Father who lives in the area. The breakfast was fantastic, one of the best breakfasts I’ve have in a long time. Everything was freshly cooked and good quality and when you throw in the great service it was definitely a...winner from my perspective. I said to my Dad that is was a good job I didn’t live near as that would be my Sunday morning staple!!!More

Date of visit: October 2021
Reviewed 22 September 2021

This is on the site of the amazing Sammy Miller Museum, run independently. We were here to visit the the museum. We usually prefer to have a cooked meal at lunchtime when on days out but sadly This establishment does not have any main courses...on their menu. The cake was nice but rather too large a portion It's a great shame the menu offering is not better, as it would be a lovely location to visit on its own.More

Date of visit: September 2021
Neil F, Owner at Bashley Manor Tearooms, responded to this reviewResponded 26 September 2021

Hello, Thank you for your review. We’re pleased you enjoyed the cake, we are know for our large portions, better to be too much than not enough? Customers usually like value for money. On entrance to the courtyard there was a sign stating we are...More

Reviewed 15 September 2021

We are regulars to the tearooms, Sometimes visiting once a week. All the food is hot fresh and cooked to order. Cake is all homemade and the potions massive. This is our favourite place to visit hubby likes the bikes I love the shops and...the tearoom so it's a win win. For all those complaining about waiting. This can be a very busy place and sometimes good things are worth waiting for. The staff in my eyes are always polite and friendly despite the downright incompetence and rudeness of some of the customers. Always enjoy coming here it's a little piece of heaven on my doorstep #supportlocalMore

Date of visit: September 2021
Neil F, Owner at Bashley Manor Tearooms, responded to this reviewResponded 26 September 2021

Dear Unicornprincess83 Thank you for your delightful review. Wow! Not much else to say apart from we look forward to welcoming you again, it’s so lovely being appreciated and customers noticing what we do. Thank you, Bashley Manor Tearooms

Reviewed 18 August 2021

Spent another lovely day at Sammy's lovely lunch prepared by very friendly and happy staff will definitely visit again very soon

Date of visit: August 2021
Neil F, Owner at Bashley Manor Tearooms, responded to this reviewResponded 26 September 2021

Dear 812MIriamG, Thank you for your lovely review. So pleased to hear you enjoyed your lunch, we are a happy bunch often laughing together, being an open kitchen we also enjoy the banter from customers. Look forward to welcoming you again soon, Bashley Manor Tearooms

Reviewed 5 July 2021

visited here last week with my mum and brother. The cakes looked amazing I had the lemon meringue cheesecake and it was amazing tasted so good. Will visit again very soon.. Love all the animals that they have outside..A great place to come and visit.More

Date of visit: June 2021
Neil F, Owner at Bashley Manor Tearooms, responded to this reviewResponded 26 September 2021

Dear Catherine L, Thank you for your review. So pleased you enjoyed the cheesecake, Suzanne is in at 5am to ensure the cabinet is rammed with tasty treats. The site is a lovely place to come, I’m really pleased you enjoyed your visit. Bashley Manor...More

Reviewed 21 June 2021

This is our first point of call after our drive up from Bristol for a holiday. I had a roast beef and melted cheese ciabatta fried onions with chips which was absolutely mouth watering, freshly cooked and hot, for desert one of the many home...made cakes on offer, blueberry, very moist and full of flavour. The staff are very friendly and welcoming, you won’t be disappointed.More

Date of visit: June 2021
Neil F, Owner at Bashley Manor Tearooms, responded to this reviewResponded 21 June 2021

Thank you so much for your review, Suzanne gets up at 04:30 to insure the cabinet is eye and mouth watering. I love a beef ciabatta and thought my customers would also. Happy holidays to you both and see you soon. Best wishes from us...More

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Frequently Asked Questions about Bashley Manor Tearooms

Yes, Bashley Manor Tearooms offers takeaway services.

Bashley Manor Tearooms is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4