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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

££ - £££
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Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
+44 1707 278130
09:00 - 23:00
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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234 Reviews from our TripAdvisor Community

Traveller rating
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Showing 228: English reviews
London, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 1 week ago

My daughter and her friend visited this restaurant this evening. The following is an account of what occurred: They had finished their starter and were waiting to order their desserts when a man who had given them their starter approached the table whilst a waiter was serving them. The man was laughing and looked at my daughter's friend and said... More 

Thank maymccann1994
Hertfordshire, United Kingdom
Level Contributor
24 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago via mobile

My son wanted to celebrate his birthday at this venue, a pleasent evening , the food was good.The only negative was that the drinks ordering was a nightmare, due to the lady not being able to understand what we was saying.So it was a bit of a surprise what drink you ended up with. But in general if you are... More 

Thank tonyguestd
Brookmans Park, United Kingdom
Level Contributor
8 reviews
8 restaurant reviews
5 of 5 bubbles Reviewed 7 January 2017

After watching a film in the ODEON, my family and I passed the Chiquito we usually dine at, and entered this restaurant. Immediately being taken to our table by our waiter, and brought drinks rather quickly, we ordered starters, mains and desserts for the young ones - it was proclaimed a great night out!

Thank Alex M
St Albans, United Kingdom
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 January 2017 via mobile

5 of us went for my sisters birthday dinner! A good friendly prank to have the happy birthday song playing for her in the whole restaurant! At the reception we meet Saeed! My wife and I explained our intention of surprising my sister which he made no obstacles with any of the requests! We've also been served by him the... More 

Thank Pedro F
Harrow, United Kingdom
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 29 December 2016 via mobile

My hubby and I decided to go here for a dinner just spare of the moment. The waiter that was looking after us was quite attentive and seemed nice, not too sure of his name kimi or something similar. Our drinks order was taken promptly, but I wanted a restive rocking reindeer cocktail but there was no pineapple juice 😞... More 

Thank kayjohnston14
Level Contributor
139 reviews
112 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
3 of 5 bubbles Reviewed 23 December 2016 via mobile

I was very disappointed with the meal here this evening. We had booked in advance as a group and given our choice of food as requested. The starters took a good 35 minutes to arrive and when they did the battered mushrooms were overcooked and hard. A few of the guests could not eat them. Then there was another long... More 

Thank MarkSGray
1 review
1 of 5 bubbles Reviewed 10 December 2016 via mobile

I rarely write reviews but after visiting F/B this morning for breakfast, it was so bad, I couldnt not. 2 kids 2 adults, had normal breakfast, chocolate waffle/banana and pancakes/syrup/bacon. Bacon not even close to crispy, fatty streaky rashers. The whole single breakfast was v poor quality. 1st waffle was like cardboard (they did exchange no problem) and second whilst... More 

Thank Edward W
Stoke-on-Trent, United Kingdom
Level Contributor
71 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 9 December 2016

I and a friend and his daughter visited F & B at Galerria Hatfield for a meal as a birthday treat for my friends daughter. we had booked a table online. on arrival we were shown to our table. After a while a waiter asked if we was ready to order drinks and food which we did. After we had... More 

Thank glynishamilton
St Albans, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 27 November 2016

Very disappointing meal. I had salmon with vegetables - the salmon was dry and overdone, the broccoli was re-heated frozen florets and quite watery, the green beans were tough and they neglected to bring potatoes. My husband's Caesar salad had breadsticks instead of croutons. My daughter's margharita pizza was pale and flabby. We could have cooked a much better meal... More 

Thank Kate J
Level Contributor
50 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 27 November 2016 via mobile

I went for lunch there, staff were friendly but unfortunately that was the only good thing. Food quality was very average i did not like my cheese burger and bacon, definitely burger could improve, i had a cocktail, it was ok but mostly ice, only few sips and it was gone... I've been there last year and it was way... More 

Thank Ro G

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$37 - US$37
Italian, American, Pizza, Diner, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 1707 278130

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?