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Frankie & Benny's New York Italian Restaurant & Bar - Hatfield

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Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
+44 1707 278130
09:00 - 23:00
Open now
All hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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226 Reviews from our TripAdvisor Community

Traveller rating
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Showing 220: English reviews
St Albans, United Kingdom
2 reviews
2 of 5 bubbles Reviewed 6 days ago NEW

Very disappointing meal. I had salmon with vegetables - the salmon was dry and overdone, the broccoli was re-heated frozen florets and quite watery, the green beans were tough and they neglected to bring potatoes. My husband's Caesar salad had breadsticks instead of croutons. My daughter's margharita pizza was pale and flabby. We could have cooked a much better meal... More 

Thank Kate J
Level Contributor
42 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW via mobile

I went for lunch there, staff were friendly but unfortunately that was the only good thing. Food quality was very average i did not like my cheese burger and bacon, definitely burger could improve, i had a cocktail, it was ok but mostly ice, only few sips and it was gone... I've been there last year and it was way... More 

Thank Ro G
A TripAdvisor Member
1 of 5 bubbles Reviewed 1 week ago via mobile

Service ok, food shocking never again £50 down the drain.....! Frozen food. Tasteless, very disappointed

Thank A TripAdvisor Member
Level Contributor
6 reviews
5 restaurant reviews
3 of 5 bubbles Reviewed 2 weeks ago via mobile

The food was great but when we were served our hot wings our waiter was crying and they weren't even spicy. My brother had a chicken burger which was great but the bun was a bit soggy. My dad had the calzone and he couldn't eat the actual pizza base, only the fillings, because it wasn't cooked. I had the... More 

Thank Rachael G
Cambridge, United Kingdom
Level Contributor
75 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 23 October 2016 via mobile

Visited for lunch and had the steak and chips. Friendly staff, food was out quickly and was well cooked and hot. The table next to me did complain that they hadn't received their drinks and eventually the drinks only arrived right before their food.

Thank CJD C
United Kingdom
Level Contributor
280 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed 13 October 2016

Arriving on a weeknight, the place was quite busy. We were quickly seated by a very helpful member of staff. The venue is decorated the same as all of the other F&B's out there, the good thing is they play some brilliant music. The staff are very thorough and polite although I wish there were a few more as we... More 

Thank Sunny P
Newcastle upon Tyne, United Kingdom
Level Contributor
59 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 October 2016

I cant remember a bad Frankie and Benny's and again I was not disappointed. We were given a table wit a view, we were served our drinks straight away and our order taken shortly after. Our waitress was friendly and attentive and was able to serve our food in a timely manor. Thoroughly enjoyed what we had with the bonus... More 

Thank mcbeant
Welwyn, United Kingdom
Level Contributor
92 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 October 2016

Really enjoyed the Spaghetti Carbonara. Arrived at the Galleria after 6pm on Saturday so there was no parking fee where we parked. When we arrived it was busy and we were told we would have to wait 10 minutes but it was only around 10 minutes. The seat that the 3 of us were in was very comfortable and we... More 

Thank KevinRayment
Middlesbrough, United Kingdom
Level Contributor
273 reviews
170 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
3 of 5 bubbles Reviewed 24 September 2016 via mobile

Visited for lunch, was just ok, i had a cajun chicken burger which was not spicy whilst my colleague had mamas spicy meat pasta which lacked meat. At least the cheesy garlic bread was decent.

Thank Michael F
1 review
5 of 5 bubbles Reviewed 23 September 2016 via mobile

Great drink at the bar for girls night out chatted with a friendly Irish bar tender who recommended special happy hour cocktails we will be back see you again soon

Thank Laura M

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$37 - US$37
Italian, American, Pizza, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Business meetings, Child-friendly
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Comet Way | Unit 69, The Galleria, Hatfield AL10 0XY, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hertfordshire  >  Hatfield
  • Phone Number: +44 1707 278130

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Hatfield staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?