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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
View all details
meals, features
Reviews (129)
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129 results
Traveller rating
92
27
5
2
3
Traveller type
Time of year
LanguageEnglish
Traveller rating
92
27
5
2
3
Show reviews that mention
All reviews lamb shank sunday roast christmas get together christmas meal fresh food lovely atmosphere food was amazing cooked to perfection afternoon tea herons pub bay homemade banging landlady
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Reviewed 11 February 2024

Lunch for 3 people, friendly staff, busy with a nice atmosphere. I had a lovely roast chicken dinner, very tasty and lots of vegetables, roast potatoes & parsnips beautifully cooked. Hubby had steak & kidney pudding which he polished off. Roast beef for mother-in-law and...she thoroughly enjoyed it! Clean plates all round-superb!More

Date of visit: February 2024
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Reviewed 11 February 2024

Just terrible. But lovely if you like to eat while surrounded by the smell of nearly dead dog. (It seems there’s some dogs adjacent to the dining areas) And if you like rocks claiming to be roast potatoes. And no beef because there’s none left,...so it’s microwave chicken breast cut into dry miserable chunks. At least the cauliflower cheese helped to moisten it all up. Some cool floppy cabbage finished the depressing presentation, smoothly gliding around the plate on a sea of vinegary gravy. Skipped desert (not that we were asked), paid and beat a hasty retreat away from the “cheesy dog” aroma. Now I’m no chef, but this place Is selling food for a living, which makes it somewhat important that you actually know a thing about cooking. I suppose it’s just relying on the fact that most of the customers don’t know any better, or couldn’t find anywhere else half decent in the town.More

Date of visit: February 2024
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Reviewed 1 October 2023 via mobile

Eaten in many places in the uk - for Sunday lunch, not long moved to Herne Bay, well I don’t need to look further for my Sunday treat, roast dinner is something else, loads of choice, plus wonderful staff! We will be back.

Date of visit: October 2023
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Reviewed 13 September 2023

Highly recommend the heron. Had dinner with my family and it was amazing! All fresh and home cooked. Kids are free too so that was a bonus. Desserts are all homemade and amazing. Staff very friendly and attentive and nothing is too much trouble.

Date of visit: September 2023
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Reviewed 5 September 2023

Great service. Food fresh and very tasty. Staff very accommodating. Sunday roasts are also the best around by far!!! Definitely be back again!!!

Date of visit: September 2023
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Reviewed 28 August 2023

Rubbish staff and Rubbish food. Treated so badly after asking for food to be changed, cold. Asked my sister to leave and barred hole family. We had used this pup on so many occasions for my mums wake and mothers day dinner but never again.

Date of visit: February 2023
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Reviewed 7 August 2023 via mobile

Lovely tasty food and good portion sizes. Able to cater for large groups and parties. Sunday roast is the best in town. Lovely garden when the weather is dry.

Date of visit: July 2023
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Reviewed 21 January 2023 via mobile

Possibly now my favourite local place! Came here for afternoon tea with 5 friends so 6 of us in total after it was recommended. This was for my birthday. We had an absolutely lovely afternoon. Waitress serving us was so sweet and could not do...enough for us. Guy behind bar was the same. Food was amazing. The portions were absolutely huge, couldn’t believe how generous they were. And loved that tea was served in traditional crockery. Best afternoon tea I’ve ever had (and we’ve had a few!) and will definitely be returning here. Thank you so much for a wonderful birthday afternoon.More

Date of visit: January 2023
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Reviewed 26 December 2022

We would highly recommend this family restaurant, had a table for eight people today, everyone was very very happy with their meals. Nothing was too much trouble, despite us changing our order from the choice offered on the starters, the breaded Brie was cooked to...perfection, all of our main meals, lamb shank, roast beef, roast turkey and burgers were cooked brilliantly. There was a lovely atmosphere, the staff were excellent and Kim the chef is an amazing cook. This place come highly recommended.More

Date of visit: December 2022
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Reviewed 13 December 2022 via mobile

Christmas get together with friends and wow we had the festive menu Food was excellent, piping hot, lots of everything and very very tasty could not fault anything, the service was excellent, staff very friendly and extremely welcoming Highly recommend

Date of visit: December 2022
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Reviewed 12 December 2022 via mobile

food amazing. Always fresh and homemade which is nice to see as I know a lot of places don’t bother with that anymore. I believe they have a 5+ in hygiene which is one I always look for as it’s not often given out! always...recommend to everyone. Staff are friendly and Kim the owner is so lovely! The atmosphere and the welcoming feeling in this family run pub is what sets it aside from the rest. I don’t think enough credit or appreciation goes to this pub for the love and hard work that goes into the food and running. Within these hard times keep up the good work guysMore

Date of visit: December 2022
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Reviewed 12 December 2022

For people living in the Herne Bay area you can`t go wrong visiting the Heron. Just had the loveliest pre Xmas Lunch. The food was exceptional and you could not fault the Service. Well done All at the Heron.

Date of visit: December 2022
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Reviewed 11 December 2022 via mobile

Had the most amazing roast at the heron today. The staff was absolutely amazing they are always so polite and couldn’t do enough for us today, the food is always well cooked, hot and always plenty of food. The landlady and manager Kim is so...lovely and friendly and seeing her deal with some REALLY rude customers today she was still so professional. Couldn’t leave without bringing my boyfriend his favourite roast home,so he didn’t miss out. Definitely the best pub around.More

Date of visit: December 2022
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Reviewed 14 August 2022

We were in Herne Bay for four nights and came here each night as it is a little out of the centre and so quieter and more relaxing for us than other places in town which can be a big ‘banging’. Finished off our visit...with a Sunday roast - absolutely excellent, extremely well cooked and very generous portions. The chef here is very good and the staff are lovely and friendly. Prices are excellent too. Would highly recommend.More

Date of visit: August 2022
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Reviewed 8 August 2022 via mobile

Well what can I say I've been coming here on and off for many years every time I come up to Whitsable to see my husband uncle the first thing we do is book Sunday lunch at the heron it's amazing can't fault it one...bit and the portions are well to much I try and starve my self so I'm ready to have a feast it's not just the food the Bailey's and Maltesers cheesecake mmmmmmmmm yummy but it's not just the food it's welcoming relaxing and the staff never hurry you the the chef and I think the owner as well I don't know how she does it I ask her for some tips. All in all the food the stuff 100% out standing well done good job can't wait to come backMore

Date of visit: August 2022
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Questions & Answers
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Sheila I
3 November 2023|
Answer
Response from Alisha1206 | Reviewed this property |
Hi, yes wheelchair accessible and there is a disabled toilet
0
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DayTrip06824253438
9 July 2020|
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Response from Gary D | Reviewed this property |
I believe so. Check their website. Their contact details are there.
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smatt12
12 May 2017|
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Response from legendr2016 | Reviewed this property |
I have seen dogs in the pub a few times so your answer is yes
1
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THE HERON, Herne Bay - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Heron

The Heron is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4