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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, British, Pub, Gastropub, Street Food
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Lunch, Dinner, Brunch, Drinks
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meals, features, about
Reviews (143)
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142 results
Traveller rating
104
22
6
5
5
Traveller type
Time of year
LanguageEnglish
Traveller rating
104
22
6
5
5
Show reviews that mention
All reviews fish and chips sunday roast sausage and mash burger salmon royal oak the pub big garden friendly atmosphere food was fantastic booked a table at lunchtime lovely lunch fantastic pub lovely garden gemma fathers
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Reviewed 23 September 2023

Do not eat here!!! Food on website does not relate to menu. Staff were lovely but the female proprietor didn’t give a damn about the customers, sitting at the bar drinking (although not drunk). We ordered nachos and spicy chicken wing starter, which came out...burnt. We returned the item. The staff asked the proprietor what to do. We heard the proprietor tell her to tell us it was BBQ chicken wings and that the menu hadn’t been updated yet. She didn’t give a damn about her customers. Had also asked for cutlery three times and was eating our starters with our fingers before cutlery and serviettes finally came. We saw the burgers come out to a different table, (the only other people eating there) which looked nothing like the food on the website.More

Date of visit: September 2023
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Reviewed 22 July 2023

Great local pub with friendly staff, decent size garden with a play area for the kids, definitely the best pub in the area!

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2023

Great service, lovely staff.. kaz, isabelle, Katie and Ellie.. definitely coming again .. the lager is good and even had cocktails on a request..

Date of visit: July 2023
Helpful?1  
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Reviewed 26 June 2023

We have been here twice now in the last few weeks and loved it !! Friendly staff who make you feel comfortable! We have been both times on Sunday and was not to busy just perfect for Sunday dinner and family time ! Kids loved...the play area aswell! Food was fantastic and service was great ! Look forward to next time ! Thank you all so much !More

Date of visit: June 2023
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Reviewed 23 June 2023

We all had a great time here, staff were friendly, food was amazing, my dad loved his fathers day as did the rest of the family. This is our new favourite place for family get togethers and just generally meeting with friends. If you have...young children they have a big garden and playground, plenty of space for them to run around and have fun. thanks guys we will be back very soonMore

Date of visit: June 2023
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Reviewed 22 June 2023 via mobile

Fantastic pub in a beautiful location. We visited yesterday afternoon as we was told by friends that the new kitchen was now up and running and that the food was delicious, they wasn’t wrong, there was 6 of us who visited for lunch and not...one person left a single bit of food on their plates. Well done guys we will be seeing you again very soon! 😃More

Date of visit: June 2023
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Reviewed 7 May 2023

This is an old period country pub that was always a reliable choice for drinks and food. After a recent change of management it has become a bit of a dive. The music is way too loud and inappropriate, for a country pub, often jarring...drum & bass beats that prevent a conversation from taking place. There are bolshi pre teenage kids all over the place not being kept in check by parents. Takeaways are being brought in by punters and eaten on site. All the class has gone from this once charming pub. Another one bites the dust as the saying goes.More

Date of visit: May 2023
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Reviewed 25 July 2022 via mobile

Our family met at the Royal Oak at Karen’s recommendation and we were really pleased. The bar staff (Laura and Morgan) were really efficient and friendly. We were a group of 10 so they worked hard. The food was really good. We had vegetarians and...vegans in our party and the menu allowed good choices for all. Highly recommend this pub, will definitely go back.More

Date of visit: July 2022
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Reviewed 27 June 2022

A member of the family booked us in for lunch. My last visit had been well before Covid and I hadn't been impressed with either the food or staff and was in no hurry to return. However, what a lovely lunch we had! I had...the roast and it was delicious, huge portion too. The young lady serving us was a credit to them and the lady serving behind the bar was very pleasant too. Thank you, we will defiantly be back.More

Date of visit: June 2022
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Reviewed 21 June 2022

Had the sausage and mash and it was tasteless apart from the sausages which are from glovers so you cant go wrong there! The mash was watery and bland. Must be a new chef as all the other dishes were poor especially the fish and...chips such a shame as its a nice pub but we wont be going back until it improves.More

Date of visit: May 2022
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Reviewed 20 June 2022 via mobile

Found this place online and the reviews and food options look appealing, on ordering our drinks and enquiring about food service at 8.36pm we were told that food was no longer available, Shane as it states 9pm on the website. Come on guys, is it...8.30pm or 9pm, either change your website or customer service attitude, one or the other?More

Date of visit: June 2022
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Reviewed 23 May 2022

We have just moved to the area, and decided to try the Sunday Roast, and I can assure you it was well worth trying. Staff are friendly, attentive, nothing is to much trouble. We will be back for a midweek meal at some point, but...also for more Sunday lunch.More

Date of visit: May 2022
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Reviewed 21 May 2022 via mobile

I visited the Royal Oak at lunch time to meet a friend. We wanted a light bite to eat and a few drinks. When we went to the bar to order we got told politely by the bar staff that there is an hour wait...due to the amount of people in the pub. Which we were happy to wait as we had been informed! When our food arrived it looked and smelt amazing! I had the Brie bites and my friend had the hot bird burger. We both thoroughly enjoyed our food. I asked for the chefs names to complement them. Thank you to Rob and John. We will definitely be coming back.More

Date of visit: May 2022
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Reviewed 21 May 2022 via mobile

We stopped of here for a drink and bit to eat while out walking through the country side. Friendly staff and lovely food. We shared the nachos starter - so good!!! Then I had the steak pie which was delicious and my husband wanted something...lighter and went for the kebab - crappy chicken and very crispy chips in a wrap. Lovely garden and playground for the kids. Will definitely return.More

Date of visit: May 2022
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Reviewed 20 May 2022

We had such a lovely night at The Royal Oak! Food was amazing, very reasonably priced and service was great. Gemma was always checking everything was ok with our meal and was very friendly. Can’t wait to go back!

Date of visit: May 2022
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Questions & Answers
Ask a question
Mairetheresa
15 November 2017|
AnswerShow all 3 answers
Response from Capnsi | Property representative |
the Royal Oak is a traditional pub inside with a log burning stove in cold weather. The menu provides snacks to 3 course meals with a great wine list.
3
Votes
ncg72
31 May 2017|
AnswerShow all 3 answers
Response from Capnsi | Property representative |
everything on the menu can be served as a child portion. our new garden kitchen 'the Smoking Swine Shack ' will have simpler dishes for children including pizza and burgers etc. The outside area is now in operation with a... More
2
Votes
KBo19
28 April 2017|
AnswerShow all 5 answers
Response from Caporegime | Property representative |
Yes dogs are allowed as long as they are well behaved, non-vocal and with the owner at all times
2
Votes
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THE ROYAL OAK, New Ash Green - Chapelwood Rd - Updated 2023 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about The Royal Oak

The Royal Oak is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5