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Cafe Rouge Tenterden

££ - £££
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43 High Street, Tenterden TN30 6BJ, England
+44 1580 763029
Website
Today
09:00 - 23:00
Open now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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285 Reviews from our TripAdvisor Community

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Showing 284: English reviews
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

Not the first time I've eaten here. Couple of things missing from the menu but still enough to choose from. The one thing with Cafe Rouge is that because the menu choice is small compared to other restaurants what they do serve up is good and is good value for the money, especially when you have a discount voucher. Will... More 

Helpful?
Thank Roger P
Beckenham
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

My 3rd visit to this branch . Virtually no main course choices available and warned what was left was running out, including CR staples like burgers( all gone) and steaks.How can stock levels get that low at 6.30. Our 3rd vist to this branch each time many items off menu. Once at lunchtime no delivery lorry broke down. 2nd busy... More 

Helpful?
Thank Anthony P
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

Thank you Anthony for your feedback - we are sorry to hear on this your 3rd visit you encountered similar problems to those on earlier visits. We would like to take this opportunity to look into your visit further and provide a more appropriate and personal response. If you would permit us to do so additional details of your visit... More 

1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago via mobile

Around 12 of us came here New Year's Day, majority of us had chips with our meal, all cold. The garnish on the side was an embarrassment, with half rotted and discoloured watercress. The staff communication was awful and what annoyed me the most to write this review was the baby changing station, it was completely vile! Dirty marks all... More 

Helpful?
1 Thank Sian P
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

Thank you Sian for taking the time and care to provide this feedback - we are sorry to learn of your disappointing experience with us. We would like to take this opportunity to look into your visit further and provide a more appropriate and personal response. If you would permit us to do so additional details of your visit can... More 

Tenterden, United Kingdom
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

No burgers Most steaks not available Etc etc Not the serving staff fault but is business so bad that they run it so tight on food stocks The other day no bananas for waffles yet 300 yards or so from Waitrose They gave us money off vouchers but management must do a better job

Helpful?
Thank J2855DYNick
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

Thank you for taking the time and care to provide this feedback - we value all feedback and I will most certainly forward your comments to the area manager to address with the restaurant manager. Thank you once again for letting us know, best wishes More 

Ashford, United Kingdom
Level Contributor
74 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

My husband and I decided to give cafe Rouge in Tenterden another go as we had a previous problem when we dined there a couple of years ago. We were celebrating our anniversary. Unfortunately I am in a wheelchair temporarily and we checked they catered for disabled people which they did. Our table we were offered did not have any... More 

Helpful?
Thank cjm60
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

Firstly, thank you for taking the time and care to provide this feedback - we value all feedback and the opportunity it presents us to continue to improve our service and your experience with us. We are sorry to learn that neither the food nor service were to standard, and you were left feeling very disappointed with your experience. We... More 

Tenterden, United Kingdom
Level Contributor
61 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We came here for Christmas lunch and to be honest our hopes weren't high as we knew it would be busy and a lot of reviews for this branch are bad, so we thought things might not be perfect. I couldn't be more wrong! We booked for 12 noon and there were only a few tables occupied, it was a... More 

Helpful?
3 Thank emma d
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

Thank you Emma for taking the time to let us know of your Christmas Day visit with us. We couldn't be more delighted to learn you enjoyed your meal, the service and the ambiance during your visit. Anne and the rest of the team will be thrilled with your feedback, as we all are of course. Thanks once again, best... More 

Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Pre-booked large table but had to ask for service as waited so long to order. No further service until we asked for the bill! Food was good although could have been hotter I suspect sitting there a while... better branches of this chain about...

Helpful?
1 Thank louie_wins
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

Thank you for your feedback, we appreciate you have taken the time to let us know of your recent visit with us. We take pride in everything we do including the service we offer, so are disappointed to learn this was not up to standards. We would like to take this opportunity to look into your visit further and provide... More 

New Romney, United Kingdom
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 weeks ago

Booked for Christmas meal Very disappointing Very poor service Food was just awful Found to be unfriendly poor service poor food

Helpful?
1 Thank jenniferstubbs2016
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

Thank you Jennifer for providing reviews of your recent visit with us. We are sorry to learn this was not a positive experience, so would like to take this opportunity to look into your visit further and provide a more appropriate and personal response. If you would permit us to do so additional details of your visit can be provided... More 

Kents Bank, United Kingdom
1 review
1 of 5 bubbles Reviewed 4 weeks ago

Had booked a Christmas meal for a family get together, when arrived we received appalling treatment from the manager as she forgot we had booked and pre-ordered the meal. After requesting to sit on a different table the manager was very rude and unaccommodating. Food was absolutely awful considering the price for the Christmas set menu. There was absolutely no... More 

Helpful?
Thank jstubbs438
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Tenterden, responded to this review

We take pride in everything we do including the service we offer, so are most disappointed to learn of your recent experience with us. We would like to take this opportunity to look into your visit further and provide a more appropriate and personal response. If you would permit us to do so additional details of your visit can be... More 

Dunkerque
Level Contributor
32 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 7 December 2016

Actually, we're used to meeting our English friends there for a Saturday lunch, whenever we cross the Channel. I was amazed by some recent critical reviews. Indeed, we found here a kind welcome as usual, smiling waitresses and waiters. We needed just a quick snack before catching the ferry home and got it nicely arranged. The pistou soup was good,... More 

Helpful?
1 Thank DominiqueDunkerque

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
French
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Reservations, Seating, Waitstaff, Free Wifi
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 43 High Street, Tenterden TN30 6BJ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Tenterden
  • Phone Number: +44 1580 763029
Description
We're open all day for delicious French food. Drop by for a quick bite or linger a little longer and soak up the atmosphere. Located in a charming building on the broad High Street in the centre of Tenterden, and easily accessible by rail and road.

Questions & Answers

Questions? Get answers from Cafe Rouge Tenterden staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?