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Prezzo - Whitstable

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3 High Street, Whitstable CT5 1AP, England
+44 1227 276508
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Overview
  • Excellent26%
  • Very good33%
  • Average19%
  • Poor12%
  • Terrible10%
Travellers talk about
“tortelli” (5 reviews)
“calzone” (8 reviews)
Closed Now
Hours
CUISINES
Italian, Pizza, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3 High Street, Whitstable CT5 1AP, England
All Details
Write a ReviewReviews (308)
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11 - 20 of 305 reviews

Reviewed 4 weeks ago via mobile

Used to be a reliable place to eat but standards have changed. Several grumbling diners tonight with complaints about the food. Our food was okay but the service was slow. The coffee was awful. Another one off our visiting list.

1  Thank Di R
love_prezzo, Guest Relations Manager at Prezzo - Whitstable, responded to this reviewResponded 3 weeks ago

Hello, thank you for your comments. Your feedback has been passed onto the restaurant and additional training will be provided to our staff. We know we can do better and we hope to see you again soon.

Reviewed 19 April 2018

We three friends love to catch up for a meal and chat occasionally so we decided to revisit Whitstable Prezzo with our 40% off mains voucher. (Makes the meal more affordable.) A warm welcome and a quiet table by the window was a good start...More

Thank Cuckoobird
Reviewed 15 April 2018

What can I say, both myself & my partner love Prezzo & this was our first experience in the Whitstable branch, so really looking forward to it as we had a Christmas voucher from BuyaGift to use! From the moment we walked in the staff...More

2  Thank c0lpee
love_prezzo, Guest Relations Manager at Prezzo - Whitstable, responded to this reviewResponded 18 April 2018

Hi, we are concerned to hear about the level of service and food you received in our restaurant. We will be providing extra training to our staff to ensure incidents like this do not happen again. We hope you can accept our sincere apologies.

A TripAdvisor Member
4017
Reviewed 12 April 2018 via mobile

Visited for a friends birthday, group of 7 people. Initial service was good, drinks and food orders taken quickly, however one persons food was forgotten however turned up not too long after, and another did not get the correct pizza. This was also corrected pretty...More

Thank A TripAdvisor Member
Reviewed 28 March 2018

Food not good enough. Only went it thinking it would be quicker but never again. I’d rather support local independents. Lesson learnt.

1  Thank bobbin1112
love_prezzo, Guest Relations Manager at Prezzo - Whitstable, responded to this reviewResponded 6 April 2018

Hello, we are concerned to hear that you received poor food. This is not the standard of food we expect in our restaurants and we apologise. We hope to see you again soon to show you just how good we can be.

Reviewed 23 March 2018 via mobile

We came here for lunch with my parents and found the place to be nice and quiet. The menu had a very good selection, even for my wife who is gluten-free. We all enjoyed our meals and found the staff very helpful. Would certainly consider...More

Thank Marty B
Reviewed 18 March 2018

The service and food was excellent,yet another great meal.The ambience of the restaurant is great,and will be visiting age in soon.

Thank Beauman
Reviewed 17 March 2018 via mobile

We thought the food was very average and considering a bag of pasta costs relatively little, dressed up with some tomato sauce and cheese it represents poor value at Prezzos also in Whitstable you get small potions. The service on Saturday evening was poor as...More

1  Thank Trevorkmcc2020
love_prezzo, Guest Relations Manager at Prezzo - Whitstable, responded to this reviewResponded 21 March 2018

Hello, thank you for your comments. Your feedback has been passed onto the restaurant and additional training will be provided to our kitchen staff. We know we can do better and we hope to see you again soon.

Reviewed 11 March 2018 via mobile

We arrived the online reservation wasn’t showing 😔 , we finally got a seat , our order was taking quickly however the waiter got my meal wrong and gave me prawn gluten free dinner instead of meatballs so I was left waiting while my cousin...More

Thank Vicky H
Reviewed 2 March 2018

Had a great meal here would definately recommends this place staff very accommodating service and food excellent

Thank 525DAVID
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$61
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Groups, Child-friendly, Kids
Open Hours
Sunday
12:00 - 23:30
Monday
12:00 - 23:30
Tuesday
12:00 - 23:30
Wednesday
12:00 - 23:30
Thursday
12:00 - 23:30
Friday
12:00 - 23:30
Saturday
12:00 - 23:30
Location and Contact Information
  • Address: 3 High Street, Whitstable CT5 1AP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Kent  >  Whitstable
  • Phone Number: +44 1227 276508
  • E-mail
Description
Serving irresistible Italian cuisine in casual, friendly surroundings, Prezzo uses only the finest seasonal ingredients to create their award-winning pizzas, as well as other dishes prepared with produce sourced directly from Italy, all at prices that emphasise great value for money. Situated in prime and appealing settings throughout London and the U.K, Prezzo's chic, contemporary restaurant are often housed within historic buildings or buildings of local interest. Whatever the location though, Prezzo consistently offers an outstanding venue perfect for informal dining, business meetings, parties and other celebrations, aided by the charming and welcoming staff. Showcasing Prezzo's widely renowned pizzas, the delicious menus also offer a rich variety of antipasti dishes, creamy risottos and pasta, not to mention succulent chargrilled meats, fresh salads and a range of tasty specials for you to try. Finish up with your choice of Italian wine and coffee, not to mention an indulgent dessert, and you will have certainly enjoyed an exceptional Italian meal that you won't soon forget.
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