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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features
Reviews (290)
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Traveller rating
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Reviewed 20 February 2024 via mobile

My chair cushion was worn so I sank into it. The food was great. I had lamb chops with rice and a paratha. The paratha was fantastic, lovely layered bread with a delicate flavour. Rice cooked to perfection. Generous helping of lamb chops with potatoes...and other vegetables. Nice house red at only £4:50 for a large glass. The restaurant could do with some redecoration and investment in better chairs but the food and service was excellent.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahad Ullah, Owner at Usha, responded to this reviewResponded 21 February 2024

Dear Customer, Thank you for taking the time to share your feedback! We're delighted you enjoyed the delicious and authentic food, particularly the paratha and well cooked rice . We acknowledge your comment about the chair cushion and appreciate you bringing it to our attention....More

Reviewed 7 October 2023

Excellent service on 5th October 2023. Staff were very welcoming. Outstanding food at a good price. No complaints whatsoever and i am quite fussy. Haven’t been for a couple of years and i would say it has greatly improved. There were 8 of us and...everyone enjoyed all courses.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahad Ullah Shah, Owner at Usha, responded to this reviewResponded 8 October 2023

Dear Customer, Thank you for sharing your experience with us! We're thrilled to hear that you had a thoroughly enjoyable evening with excellent service and outstanding food. It's wonderful to know that you and your party found the dining experience to be so enjoyable. We...More

Reviewed 1 October 2023

Not one to knock local businesses but they need improve, eaten here many times over the years and always thought it was Ok for the money . Went today and the service was very slow . From being seated the popodoms and chutneys were served...within 10 minutes but they were soft not crispy. We then waited over 30 minutes and weren't even given a menu we had to ask. . When the set menu staters arrived they were but Ok nothing special . Eventually the main meal arrived 1.5 hours after sitting down. I told the family we were leaving in 5 minutes if the food didnt arrive. It just made it in time, by this time I had lost my appetite. The food was ok ,not fine dining, the chicken typical takeaway chicken chunks in the curry. Soft drinks didnt taste like Coke or Pepsi more like a poor carbonated cordial made from syrup. Sorry Usha you need to improve, it was my go to curry house in Burnley it's stating to look tatty , ripped wall paper in the toilets , the laminated floor in the main restaurant was slippy. Reception area with the sofas looking tired.More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahad Ullah Shah, Owner at Usha, responded to this reviewResponded 3 October 2023

Dear Customer, We appreciate your honest feedback and apologize for the disappointing experience you had during your recent visit. We take your comments seriously and will address the issues you've mentioned, including the slow service, food quality, and the overall condition of the restaurant. Your...More

Reviewed 21 August 2023 via mobile

Having a break near Burnley and looking for a midweek curry, I thought I would seek local knowledge. The result was Usha being suggested to us by our hotel's receptionist. To be honest it doesn't look very promising from the outside but their large car...park was almost full. Having taken the plunge it became apparent that they had a Wednesday night deal which had brought in a lot of customers. It was busy and reckon the kitchen and staff had their hands full. Despite this, the service was efficient and the timing excellent. There was nothing wrong with the food although the wife found the sheekh kebab too hot and the balti on her chilli limit. I had no problem although the pathia was different to what I am used to. The chicken was a bit dry but wonder if this was a result of catering for the masses. There was nothing wrong with the sides. Overall we had a good night here at a very competitive price, taking your own alcohol is an additional bonus.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SavaSaachi International, Owner at Usha, responded to this reviewResponded 25 August 2023

Dear Customer, Thank you for giving Usha a try and for your honest feedback. We're pleased to hear that despite the initial appearance, you had a good experience with efficient service and well-timed dishes. We appreciate your comments about the food, and we'll take your...More

Reviewed 5 July 2023 via mobile

Nice decor, efficient and polite staff but food was definitely only average. Naan bread small and thin and curry tasted quite bland. Some of the chicken in the dish was very tough.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SavaSaachi International, Owner at Usha, responded to this reviewResponded 8 July 2023

Dear Tabby, Thank you for your feedback. We appreciate your compliments on our decor and the efficiency and politeness of our staff. However, we apologize that your dining experience fell short of expectations. We take your comments about the naan bread, bland curry, and tough...More

Reviewed 1 July 2023

Came here with our family who were visiting from America. The food was outstanding! Our relatives say it is one of the best curries they have ever had! Staff were great and very attentive. Excellent visit !More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SavaSaachi International, Owner at Usha, responded to this reviewResponded 4 July 2023

Dear Vick, Thank you so much for your positive review! We're happy you had such a great experience at our restaurant. We take great pride in our food and service, and we're glad that you and your family enjoyed it so much. We're also glad...More

Reviewed 2 March 2023 via mobile

I’m from Birmingham, so I know a good curry, but I wasn’t prepared for just how good this curry is. I’m guessing Bangladeshi, I had the milli-jilli which came with the freshest whole spices, cinnamon bay and star anise. Absolutely delicious. Would definitely recommend. 10/10More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Savasaachi, Guest Relations Manager at Usha, responded to this reviewResponded 10 March 2023

Dear Deane, Thank you for the 10/10 review! We are glad that you loved our delicious food and welcoming service . We take pride in providing a quality food experience for all our guest and are glad we met your expectations fully. Thank you once...More

Reviewed 25 February 2023 via mobile

Been going hear for over 25yrs always been good.stopped going 3yrs ago because it was going down hill, thought I would give it another try with a takeaway wot a mistake the food was terrible lamb tough my mixed grill dry and tough rotty bread...burnt. Never againMore

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SavaSaachi International, Owner at Usha, responded to this reviewResponded 27 March 2023

Dear Steve, We are sorry to hear that you did not enjoy your recent takeaway from our restaurant. We strive to provide high-quality food and service to all of our customers, and it is disappointing to hear that we fell short of your expectations. We...More

Reviewed 27 December 2022 via mobile

Came to Usha on boxing day, the service and food as always was excellent. We always enjoy coming to the Usha and we will definitely return.More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Savasaachi, Guest Relations Manager at Usha, responded to this reviewResponded 27 December 2022

Dear J1, Thank you for the awesome review! We are glad and that you loved our food and service . We take pride in providing a quality food experience for all our guest and are glad we met your expectations fully. Thank you once again...More

Reviewed 26 December 2022 via mobile

Excellent food , but for Xmas day, way over priced , considering there is a cost of living crisis on , disappointing. Will not be coming back.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Savasaachi, Guest Relations Manager at Usha, responded to this reviewResponded 31 December 2022

Dear Darren, We are glad you enjoyed our food service! As for the price we will keep your words in mind. Thank you so much for choosing us and we hope to see you soon again!

Reviewed 15 September 2022 via mobile

We ordered a takeaway this evening which was delivered within half an hour. The food was hot and delicious. Usha is the best in Burnley.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahad Ullah Shah, Guest Relations Manager at Usha, responded to this reviewResponded 17 September 2022

Dear Dean, Thank you so much for your 5 star review! We are delighted to hear that you loved our delicious food and prompt service . We love nothing more than providing a top class food experience for all our lovely customers and are glad...More

Reviewed 3 August 2022

Best tasting Indian food for miles never ever disappointed with what we have, service and staff cannot fault. Thanks again for a fantastic meal, with great service and friendly staff.More

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Savasaachi Marketing Agency, Guest Relations Manager at Usha, responded to this reviewResponded 7 August 2022

Dear Haydnw, Thank you for the awesome review! Glad you loved our delicious food and friendly service . We always strive to provide a top-class food service for all our guests and are happy we met your expectations fully. Thank you once again for choosing...More

Reviewed 5 March 2022

We’ve been coming here for years never ever a bad meal, large portions, delicious food. Friendly staff, always busy and the decor is stunningMore

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 6 March 2022

Dear Jackies, Dear Customer, Thank you so much for your 5-star review! We are delighted to hear that you loved our food and service as well as the décor. We love nothing more than providing a great food experience for all our lovely customers and...More

Reviewed 14 February 2022

Fantastic service once again!!! Food was absolutely delicious. Great set menu choice for Valentines- my 11 year old treated us to a meal together. Thank you xxMore

Date of visit: February 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 15 February 2022

Dear Customer, We are delighted you enjoyed our delicious food and friendly service. We always strive to provide a great food experience for all our lovely customers . Thank you so much for sharing all the kind words and we look forward to seeing you...More

Reviewed 28 December 2021

Always been our favourite curry restaurant but feel the quality has dropped off. Asked for a milder sauce with a shashlick it just came drowned in cream, dreadful! Every curry looks the same and more expensive, £6.30 for 3 small bowls of rice. I realise...prices have increased but there was less than a bag of rice in the small bowls. Think we'll try elsewhere now to compare. Staff all friendly and helpful and still have great nan breadsMore

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 1 January 2022

Dear Customer, Thank you for reviewing us! We are glad you liked our customer's service and nan breads. We extend our sincerest apology if other aspects of the service were not the best this time. We always welcome customer's feedback -- both positive and negative...More

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Questions & Answers
Ask a question
pammyelle
9 July 2016|
AnswerShow all 4 answers
Response from Charles R | Reviewed this property |
They advertise that they are pleased to cater for 'large' functions. The place is ideal - plenty of room, very large car park, easy access on the edge of town. Close, but no worry about noise.
0
Votes
Shooie495
4 April 2015|
Answer
Response from Denise S |
Yes, they deliver.
1
Vote
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USHA, Burnley - Updated 2024 Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Usha

Yes, Usha offers takeaway services.

Yes, Usha offers delivery services.

Usha is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4