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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Indian, Asian, Balti, Bangladeshi
Special Diets
Vegetarian Friendly, Vegan Options, Halal, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features
Reviews (279)
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279 results
Traveller rating
137
78
33
16
15
Traveller type
Time of year
LanguageEnglish
Traveller rating
137
78
33
16
15
Show reviews that mention
All reviews curry poppadoms rice onion bhaji take away fantastic food family meal
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Reviewed 5 March 2022

We’ve been coming here for years never ever a bad meal, large portions, delicious food. Friendly staff, always busy and the decor is stunningMore

Date of visit: March 2022
Helpful?
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 6 March 2022

Dear Jackies, Dear Customer, Thank you so much for your 5-star review! We are delighted to hear that you loved our food and service as well as the décor. We love nothing more than providing a great food experience for all our lovely customers and...More

Reviewed 14 February 2022

Fantastic service once again!!! Food was absolutely delicious. Great set menu choice for Valentines- my 11 year old treated us to a meal together. Thank you xxMore

Date of visit: February 2022
Helpful?
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 15 February 2022

Dear Customer, We are delighted you enjoyed our delicious food and friendly service. We always strive to provide a great food experience for all our lovely customers . Thank you so much for sharing all the kind words and we look forward to seeing you...More

Reviewed 28 December 2021

Always been our favourite curry restaurant but feel the quality has dropped off. Asked for a milder sauce with a shashlick it just came drowned in cream, dreadful! Every curry looks the same and more expensive, £6.30 for 3 small bowls of rice. I realise...prices have increased but there was less than a bag of rice in the small bowls. Think we'll try elsewhere now to compare. Staff all friendly and helpful and still have great nan breadsMore

Date of visit: December 2021
Helpful?
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 1 January 2022

Dear Customer, Thank you for reviewing us! We are glad you liked our customer's service and nan breads. We extend our sincerest apology if other aspects of the service were not the best this time. We always welcome customer's feedback -- both positive and negative...More

Reviewed 27 December 2021

Went on boxing day and the food and service was excellent. We go every boxing day and this year was quiet due to football being postponed and obviously covid. Feel sorry for hospitality in these times.More

Date of visit: December 2021
Helpful?1  
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 28 December 2021

Dear Customer, Dear Customer, Thank you for the kind review! Glad you loved our food and service. We take pride in providing a great food experience for all our customers and are happy we met your expectations. Thank you once again for choosing us and...More

Reviewed 18 August 2021

The last time i went to this restaurant there was what looked like a curly hair hanging out of the poppadom. I told the staff about this, and in return all i got was a replacement poppadom. No discount, or complimentary side. In addition to...the service and endlessly waiting for a waiter for another drink. This was a while ago, needless to say i have not been back since. Its a shame as this was our favourite restaurant for many years and we frequented regularly.More

Date of visit: September 2020
Helpful?
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 2 October 2021

Dear Adam, We are extremely sorry to hear about this. We can assure you that this is not the norm at our restaurant as we always strive to provide a quality food experience for all our lovely customers. That said , we welcome customer's feedback...More

Reviewed 1 August 2021 via mobile

For a last minute unplanned booking for a table of 4,needing wheelchair access also, staff were incredibly accommodating, the food was outstanding and very reasonably priced. I would highly recommend. It was my first time visiting usha in burnley and I would definitely visit again.More

Date of visit: July 2021
Helpful?2  
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 2 August 2021

Dear Steff, Thank you so much for your positive review! We are very glad to hear that you enjoyed our top-class food and service. We love nothing more than providing a great food experience for all our guests. Thank you once again for the recommendation...More

Reviewed 29 June 2021

Used to have the best curries around, but lately they have been clearly watered down - i mentioned this and asked for a thicker curry next time I ordered and they sent one that just tasted of raw flour! Really disappointedMore

Date of visit: April 2021
Helpful?
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 7 October 2021

Dear Customer, Thank you for reviewing us! We are sorry to hear about your experience. Customer satisfaction is always our top-priority and therefore we always listen to their feedback. We will be sure to forward this to the restaurant management. Also to better understand and...More

Reviewed 19 March 2021 via mobile

Got a take away from here tonight and it saddens me to say that it wasn't what we're used to from The Usha. We've eaten here loads, but restaurant and take away and this is the first time we've been let down. The papkora starters...were soft and doughy. The onion bhajis were greasy and tasteless. The poppadoms didn't seem freshly cooked, more like warmed up ones. The korma and rogan josh were just okay at best. Come on Usha, pull your socks up and get back to the excellent quality you usually deliver.More

Date of visit: March 2021
Helpful?2  
AUS, Guest Relations Manager at Usha, responded to this reviewResponded 20 March 2021

Dear Satan42, Thank you so much for your review! We are sorry to hear about your experience. We can assure you that this is not the norm with iur service as you found your previous eat in and takeaway service satisfing. That said we always...More

Reviewed 7 September 2020 via mobile

Visited during the “eat out, to help out”. Excellent as always. Good meal deals on throughout the week. Parking available. Clean restaurant. High-chairs provided. Will visit again.More

Date of visit: August 2020
Helpful?2  
savasaachi, Guest Relations Manager at Usha, responded to this reviewResponded 7 September 2020

Dear Mdurks, Thank you so much for your awesome review! WE are very glad to know that you enjoyed our top class food and service as well as the clean ambient and amenities provided. We take pride in providing a top-class food expereince to our...More

Reviewed 25 August 2020

Booked table for 8pm but when we turned up people were queueing out of the door. Massively overbooked, presumably to try and get as much money from Government scheme, and absolutely NO regard for social distancing measures.More

Date of visit: August 2020
Helpful?1  
savasaachi, Guest Relations Manager at Usha, responded to this reviewResponded 29 September 2020

Dear Mikerroberts, At our restaurant, we always do our best to give a pleasant experience to all our lovely customers. We value all reviews--positive and negative, we can see from your review that your experience with us was not the best this time. Please accept...More

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Questions & Answers
Ask a question
pammyelle
9 July 2016|
AnswerShow all 4 answers
Response from Charles R | Reviewed this property |
They advertise that they are pleased to cater for 'large' functions. The place is ideal - plenty of room, very large car park, easy access on the edge of town. Close, but no worry about noise.
0
Votes
Shooie495
4 April 2015|
Answer
Response from Denise S |
Yes, they deliver.
1
Vote
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Frequently Asked Questions about Usha

Yes, Usha offers takeaway services.

Yes, Usha offers delivery services.

Usha is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4