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Sugar Mill

££ - £££, British,
Milestone Road, Bourne PE10 0ET, England
+44 1778 424520
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Overview
  • Excellent26%
  • Very good23%
  • Average17%
  • Poor16%
  • Terrible18%
Travellers talk about
“play area” (10 reviews)
“family meal” (13 reviews)
Open Now
12:00 - 22:00 Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly
PRICE
££ - £££
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Milestone Road, Bourne PE10 0ET, England
All Details
Write a ReviewReviews (526)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 526 reviews

Reviewed 4 days ago via mobile

I ordered from the Gluten free menu, however the food wasn't as I expected it to be as per the menu. The staff were easy to talk to, listened and resolved the matter. They made me a fresh meal that was more suitable to my...More

Date of visit: January 2019
Thank Helen C
Reviewed 5 days ago

Got to the Sugar Mill at 2pm on Saturday 11/01/19 and was greeted as soon as we walked in and told to sir at any table Looked at menu lots of choices so we went with buy one main meal get one free and 2drinks...More

Date of visit: January 2019
Thank FabFour2018
Reviewed 1 week ago

Poor experience tonight - cold food, food items missing from order, in fact only one out of the four meals was acceptable. Looking around there were lots of dirty tables and tables that had been cleared but not wiped down, standard procedure in my opinion....More

Date of visit: January 2019
Thank 666honesty
dannylees44, Duty Manager at Sugar Mill, responded to this reviewResponded 1 week ago

Hi there First of all I would like to thank you for taking the time to leave your review. We take all feedback very seriously. I'm really sorry that you had items missing from your order and the fact that your food was cold. We...More

Reviewed 2 weeks ago via mobile

Short wait time, good food, cheap prices. Exactly what you would want from your local pub/restaurant!

Date of visit: January 2019
Thank imogen168
dannylees44, Duty Manager at Sugar Mill, responded to this reviewResponded 1 week ago

Hi there Thank you for your lovely feedback! We are so glad that you enjoyed your visit and look forward to welcoming you back. Kindest Regards Dani Duty Manager

Reviewed 2 weeks ago

We have visited the Sugar Mill many times and this is a popular lunchtime venue for seniors,they have a good and varied menu and lots of two for one offers .they have a family room at the back with facilities for children the food is...More

Date of visit: December 2018
Thank Terry R
dannylees44, Duty Manager at Sugar Mill, responded to this reviewResponded 1 week ago

Hi there, Thank you for your lovely feedback We glad you enjoy visiting your establishment. We look forward to seeing you again in the near future. Kindest Regards Dani Duty Manager

Reviewed 2 weeks ago via mobile

Eat here fairly regularly decent pub food friendly staff and good service whenever I have visited pricing about what you would expect for a pub and always a good selection of specials.More

Date of visit: August 2018
Thank tomwakeford
dannylees44, Duty Manager at Sugar Mill, responded to this reviewResponded 1 week ago

Hi there, Thank you for your lovely feedback. We're glad you enjoyed your visit with us. We work hard to ensure all our guests have a wonderful experience when they come to visit us. We look forward to welcoming you back in the near future....More

Reviewed 3 weeks ago

Disappointed to experience a less than tasty Sunday lunch. Visited the same restaurant two weeks ago and had a very good meal! What a difference today! The vegetables were awful, roast potatoes soggy, Yorkshire puddings inedible.More

Date of visit: December 2018
Thank Ann D
dannylees44, Duty Manager at Sugar Mill, responded to this reviewResponded 1 week ago

Hi there, Thank you for taking the time to leave us your review. We take all feedback very seriously. Firstly I would like to apologise that your Sunday lunch wasn't up to our usual high standards. We will feedback your comments to our head chef...More

Reviewed 4 weeks ago

we ate here today had roast dinner. I had chicken and my partner had beef it was great for £6 each I couldn't complain.

Date of visit: December 2018
Thank david0568
dannylees44, Duty Manager at Sugar Mill, responded to this reviewResponded 1 week ago

Hi there, Thank you for your lovely comments. We are glad that you enjoyed your visit with us and look forward to seeing you in the near future. Kindest regards Dani Duty Manager

Reviewed 4 weeks ago via mobile

Another great meal in the sugar mill I had a rib eye steak cooked to perfection for me. Kids were happy playing in park

Date of visit: December 2018
Thank Jon0258
dannylees44, Duty manager at Sugar Mill, responded to this reviewResponded 1 week ago

Hi there, Thank you for your lovely comments. We glad you enjoyed your visit and your children had fun playing in our play areas! We look forward to seeing you soon! Kindest regards Dani Duty Manager

Reviewed 5 weeks ago

17/12/2018 Went for lunch today with a friend at 1pm told we would have to wait about half hour for food. We waited the meal arrived about hour later while the lamb shank was nice it was served with five small slices of carrot dozen...More

Date of visit: December 2018
Thank Jacqueline T
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Ask a question
Questions & Answers
Heather010575
1 August 2018|
Answer
Response from Smiffy1959 | Reviewed this property |
I presume they do Heather
1
Vote
Hungryho
25 March 2018|
AnswerShow all 3 answers
Response from Megan G | Reviewed this property |
I know that recently there has been a change in staff/management so this may have affected the chefs too?
1
Vote
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Visa, Free Wifi, Reservations, Validated Parking, Wine and Beer, Accepts Mastercard, Accepts Credit Cards
Good for
Child-friendly, Kids, Groups
Open Hours
Sunday
12:00 - 21:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
12:00 - 22:00
Saturday
12:00 - 22:00
Location and Contact Information
  • Address: Milestone Road, Bourne PE10 0ET, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Lincolnshire  >  Bourne
  • Phone Number: +44 1778 424520
  • E-mail
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