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Ratings and reviews

#4 of 10 Bar in Bourne
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
View all details
meals, features, about
Reviews (701)
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701 results
Traveller rating
226
157
109
97
112
Traveller type
Time of year
LanguageEnglish
Traveller rating
226
157
109
97
112
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All reviews family meal nice meal pub grub table service sugarmill jon
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Reviewed 28 October 2020

Found to be good food but thats after it was sent back as they couldn't get the order right came ok in the end but would not go back

Date of visit: October 2020
Helpful?
Reviewed 28 September 2020

Me and my partner went for tea on Friday and was very happy. Not only was the food fantastic but the staff couldn’t be more welcoming and reassuring! One of the few pubs we’ve been too recently that are actually following the covid government guidelines,...More

Date of visit: September 2020
Helpful?
Reviewed 21 September 2020

Food was fine, but thought one member of staff in particular needs to learn some better customer service. (tattooed guy behind the bar) was really rude on two separate occasions and so unapproachable! Made us not want to go again. 👎🏽

Date of visit: September 2020
Helpful?
Reviewed 2 September 2020

this was first visit in three years. Very pleasantly surprised at the level of service and quality of food.Staff seem well versed in the new normal procedure and we felt to be in a safe place.Well done,we will return again very soon.

Date of visit: September 2020
Helpful?
Reviewed 30 August 2020 via mobile

We nipped in for a Sunday lunch & had never been before as my daughter has just moved to the area. We will never go again, that was THE worst food I have ever eaten. £20 for a chicken roast that was so chewy it...More

Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020

Good afternoon Sarah, im sorry on this occasion that you did not enjoy your visit. I have spoken with the team on duty today and not had any feedback of this. If you had of raised this with me whilst on your visit i would...More

Reviewed 29 August 2020

Excellent service. Tom , the manager should be so proud how good the service he provides. All the staff so helpful and friendly.

Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020

Thank you Ann for your kind words. i will share this with the team who will be happy to hear

Reviewed 28 August 2020

Thank you to all the team at the Sugar Mill! I never usually write reviews but excellent service must be praised :) had a very friendly welcome upon arrival and both chose two rib eye steaks cooked to perfection by the chef, Ashdon - special...More

Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020

Good afternoon Tamara, thanks for the feedback, im glad you enjoyed your visit. i will pass on your kind comments to the team and to Ashdon. thanks once again Tom & the Team

Reviewed 25 August 2020

I came in for a visit last week and was greeted on the door immediately and shown around the new one way system and how to order our food. All socially distanced and felt safe immediately. The four of us all had amazing steaks and...More

Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020

Good afternoon Suzanna, thanks for your lovely comments. we're glad you enjoyed your visit and we hope you pop back soon, i will pass on your comments to the team who will be very happy to hear them. Kind regards Tom & the Team

Reviewed 24 August 2020

We went to the sugermill recently and we had some wonderful food, the chef Ashdon Roberts, made our experience fabulous, we will be travelling, with the kids, from Stamford, just to have another meal. Great stuff guys and thank you Ashdo especially.

Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020

Good afternoon Kane, Thanks for your kind words. we're glad you enjoyed your visit and we hope you pop back soon, i will pass on your comments to the team who will be very happy to hear them. Kind regards Tom & the Team

Reviewed 24 August 2020

The service was great, the place was clean, the staff were friendly and we both had an amazing steak thanks to Ashdon! Will definitely be returning!

Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020

Good afternoon Carly, we're glad you enjoyed your visit and we hope you pop back soon, i will pass on your comments to the team who will be very happy to hear them. Kind regards Tom & the Team

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Questions & Answers
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Heather010575
1 August 2018|
Answer
Response from Smiffy1959 | Reviewed this property |
I presume they do Heather
2
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Hungryho
25 March 2018|
AnswerShow all 3 answers
Response from meganelizabeth96 | Reviewed this property |
I know that recently there has been a change in staff/management so this may have affected the chefs too?
1
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Frequently Asked Questions about Sugar Mill
    How is Sugar Mill rated?
    Sugar Mill is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 3
    • Service: 3.5
    • Value: 3.5
    • Atmosphere: 3