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Me and my partner went for tea on Friday and was very happy. Not only was the food fantastic but the staff couldn’t be more welcoming and reassuring! One of the few pubs we’ve been too recently that are actually following the covid government guidelines,...More
Food was fine, but thought one member of staff in particular needs to learn some better customer service. (tattooed guy behind the bar) was really rude on two separate occasions and so unapproachable! Made us not want to go again.
👎🏽
this was first visit in three years. Very pleasantly surprised at the level of service and quality of food.Staff seem well versed in the new normal procedure and we felt to be in a safe place.Well done,we will return again very soon.
We nipped in for a Sunday lunch & had never been before as my daughter has just moved to the area. We will never go again, that was THE worst food I have ever eaten. £20 for a chicken roast that was so chewy it...More
Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020
Good afternoon Sarah,
im sorry on this occasion that you did not enjoy your visit. I have spoken with the team on duty today and not had any feedback of this. If you had of raised this with me whilst on your visit i would...More
Thank you to all the team at the Sugar Mill! I never usually write reviews but excellent service must be praised :) had a very friendly welcome upon arrival and both chose two rib eye steaks cooked to perfection by the chef, Ashdon - special...More
Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020
Good afternoon Tamara,
thanks for the feedback, im glad you enjoyed your visit. i will pass on your kind comments to the team and to Ashdon.
thanks once again
Tom & the Team
I came in for a visit last week and was greeted on the door immediately and shown around the new one way system and how to order our food. All socially distanced and felt safe immediately. The four of us all had amazing steaks and...More
Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020
Good afternoon Suzanna,
thanks for your lovely comments. we're glad you enjoyed your visit and we hope you pop back soon, i will pass on your comments to the team who will be very happy to hear them.
Kind regards
Tom & the Team
We went to the sugermill recently and we had some wonderful food, the chef Ashdon Roberts, made our experience fabulous, we will be travelling, with the kids, from Stamford, just to have another meal. Great stuff guys and thank you Ashdo especially.
Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020
Good afternoon Kane,
Thanks for your kind words. we're glad you enjoyed your visit and we hope you pop back soon, i will pass on your comments to the team who will be very happy to hear them.
Kind regards
Tom & the Team
The service was great, the place was clean, the staff were friendly and we both had an amazing steak thanks to Ashdon! Will definitely be returning!
Date of visit: August 2020
Helpful?
tomb878, General Manager at Sugar Mill, responded to this reviewResponded 30 August 2020
Good afternoon Carly,
we're glad you enjoyed your visit and we hope you pop back soon, i will pass on your comments to the team who will be very happy to hear them.
Kind regards
Tom & the Team