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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Dinner
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meals, features, about
Reviews (278)
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278 results
Traveller rating
185
62
9
11
11
Traveller type
Time of year
LanguageEnglish
Traveller rating
185
62
9
11
11
Show reviews that mention
All reviews prawn crackers fortune cookies hot and sour soup salt and pepper squid kung pao spring rolls duck curry chinese food set meal great chinese take away service was excellent piping hot fantastic evening last night sunday evening
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Reviewed 28 March 2021

We ordered a mixed selection take-away for a special occasion on Friday 26.03.21. The food was immaculately prepared from a 5* hygiene business and every meal was delicious, quality prepared and ready for collection at our appointment time. Service was also friendly and focussed on...More

Date of visit: March 2021
Helpful?2  
NewTreasureGarden, Owner at New Treasure Garden, responded to this reviewResponded 29 March 2021

Hi, Thank you so much for your kind feedback! We’re delighted to hear you enjoyed your takeaway meal and that you were satisfied with the experience. We hope to welcome you again soon. Many thanks for supporting a local business.

Reviewed 11 March 2021

Picked up a takeaway yesterday evening, first time we have used the New Treasure Garden for a couple of years and we were so impressed. The prawn toast was incredible. My wife had the aromatic crispy duck and I had the duck with garlic and...More

Date of visit: March 2021
Helpful?5  
NewTreasureGarden, Owner at New Treasure Garden, responded to this reviewResponded 29 March 2021

Hi, Thank you for your kind review! We’re pleased you decided to order from us again after a couple of years and that you enjoyed the meal. We hope to see you again soon.

Reviewed 4 November 2020

Excellent service and tasty food. We enjoyed the set meal for 4 and it was delicious. Staff were very friendly and efficient. A great evening.

Date of visit: October 2020
Helpful?18  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 8 November 2020

Hi, Thank you for your kind review, we're pleased to hear you enjoyed your evening with us. We hope to welcome you again soon!

Reviewed 2 November 2020

This was recommended by our land lady so we tried to book on the day we arrived. Full up. So we tried on the Sunday and got in . The food was excellent and we should know as we eaten Chinese in China. You have...More

Date of visit: November 2020
Helpful?23  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 8 November 2020

Hi Barry, Thank you for your lovely comments. We're glad you tried again on the Sunday and managed to get a table. We hope to see you again some time soon!

Reviewed 16 October 2020

I can't believe how well they cater for gluten free needs. My wife hadn't had Chinese food for years, until we found this gem of a restaurant. They'll adapt even a set meal for 6 to suit my wife, so she doesn't feel "different". It's...More

Date of visit: September 2020
Helpful?24  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 8 November 2020

Hi Albert, Thank you very much for your brilliant review. We understand how difficult it can be looking for gluten free options when dining out. That's why we try our best to cater to each customer's requirements to the best of our ability so that...More

Reviewed 16 October 2020

Had dinner here on a Sunday evening, it wasn't as busy in the restaurant as we have seen it before, possibly down to COVID, the day/time or both although the take away service was constant. The food was nice enough, staff pleasant and good service...More

Date of visit: September 2020
Helpful?17  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 8 November 2020

Hi, Thank you very much for your kind review after dining with us. We're pleased to hear you enjoyed your meal and had a pleasant experience. We hope to welcome you again soon!

Reviewed 15 September 2020

Visited this restaurant in January and have to say it was as good as before with super service and an absolutely superb meal which was not only very tasty but piping hot which makes all the difference. If you visit Richmond and want good food...More

Date of visit: September 2020
Helpful?26  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 28 September 2020

Hi Anthony, Thank you for your lovely 5-star review. We're happy to hear you enjoyed your visit! We hope to welcome you again soon.

Reviewed 29 August 2020

We enjoyed a great evening with friends here bringing I guess some sort of normality back to our lives. These are difficult times for all waiting staff but the staff here were good and despite being busy were attentive making sure we were all ok....More

Date of visit: August 2020
Helpful?23  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 28 September 2020

Hi Nigel, Thank you for your kind review after your visit. We're very pleased to hear you enjoyed your evening with us. We do realise it's hard work for our staff, especially after lockdown ended as it has been busy ever since. Some of our...More

Reviewed 23 August 2020

Excellent meal there last night to celebrate our granddaughter’s exam results, marred only by a nasty drunken woman racially abusing the lovely staff (6.30pm!) After making sure the staff received their money I, and a couple of others, had to intervene, as bullying is not...More

Date of visit: August 2020
Helpful?29  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 26 August 2020

Hi Elaine, Thank you very much for your kind review after dining with us on Saturday evening. We're pleased to hear you enjoyed your meal (congratulations to your granddaughter!). We would like to apologise for the disruption caused by the lady who had ordered a...More

Reviewed 10 August 2020

absolutely amazing, food was to die for, staff very helpful and friendly, will Deffo go again , loved it

Date of visit: August 2020
Helpful?23  
NewTreasureGarden, Manager at New Treasure Garden, responded to this reviewResponded 13 August 2020

Hi Tracy, Thank you very much for your kind review after your recent visit. We're pleased you enjoyed everything and look forward to welcoming you again soon!

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Questions & Answers
Ask a question
H4393ICmaryj
19 August 2020|
Answer
Response from NewTreasureGarden | Property representative |
We take reservations over the phone and via private message on our Facebook page.
0
Votes
Hurrells S
17 September 2017|
AnswerShow all 3 answers
Response from NewTreasureGarden | Property representative |
Unfortunately we will be closed on both Christmas Day and Boxing Day. However, we are open on Christmas Eve and then we will reopen on 27th December.
0
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Frequently Asked Questions about New Treasure Garden

  • Yes, New Treasure Garden offers takeaway services.

  • Yes, New Treasure Garden offers delivery services.

  • New Treasure Garden is rated accordingly in the following categories by Tripadvisor travellers:
    • Food: 4.5
    • Service: 4.5
    • Value: 4.5
    • Atmosphere: 4