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Riverside Hotel

) #47 of 145 Restaurants in Burton upon Trent ££ - £££ , British,
Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
+44 1283 511234
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Overview
  • Excellent38%
  • Very good22%
  • Average22%
  • Poor6%
  • Terrible12%
Travellers talk about
Restaurant Hours
CUISINES
Bar, British, Pub, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
All Details
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Reviews (131)
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1 - 10 of 131 reviews

Reviewed 4 weeks ago

A nice hotel in a nice location. Small but comfortable rooms which are clean. Great breakfast, albeit with slow, inattentive service. Lovely river terrace, plenty of parking and free WiFi.

Thank Mark_Reynolds1974
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your comments.

Reviewed 17 July 2017 via mobile

We had our whole wedding day/night here on Friday 14th July 2017. The day was absolutely fantastic from start to finish & so many guests have commented on the day/beautiful food etc. The staff were absolutely amazing. Two male staff members worked closely with us...More

Thank kris_ket82
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your comments!

Reviewed 16 July 2017 via mobile

Went with 3 friends to celebrate a birthday. We sat in the garden overlooking the river in the sunshine it was bliss. I had scallop on pea purred with Bacon which was very good but small portion as queenie baby scallops. For main I had...More

Thank Dinkytoon
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your comments.

Reviewed 4 July 2017 via mobile

Don't bother wasting your money coming here. No customer service from the staff (when you could find them) and drinks expensive considering the local competition. You are paying for the view and that's it.  We (4 adults, 1 child, 1 baby and a dog) came...More

Thank KAB23
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 2 weeks ago

Thank you for your feedback, we have taken your comments into consideration.

Reviewed 17 June 2017 via mobile

Booked a table for a family meal, we all had a fabulous meals and the service was excellent. It's our new favourite place to go.

Thank mazbaps
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 27 June 2017

We are glad you enjoyed your visit with us at the Riverside.

Reviewed 10 June 2017

Nice leisurely walk from Stapenhill Gardens, along the river, to the Riverside for a beer and 'Sunday Lunch'. We had not booked beforehand. Nice to see the 'make over' looking good inside and out. Also nice to have a 'decent beer' at the end of...More

Thank chelsea098
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 27 June 2017

We are sorry to hear you did not enjoy your time spent with us at the Riverside and hope your willing to give us another chance in the future.

Reviewed 29 May 2017

A fairly ambitious menu for the class of property - not sure how much is actually the work of the chef and team and how much is cook/chill. Good range of starters, I opted for the breaded garlic mushrooms which were a little dry -...More

Thank Stewart K
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 27 June 2017

Thank you for your comments.

Reviewed 26 May 2017 via mobile

Visited at lunchtime and queued 10 mins to get a diet coke. One member of staff behind the bar...she was rushed off her feet. I felt sorry for her. We stopped coming here 5 years ago for the same reason...I won't be rushing back.

Thank Lynne M
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 27 June 2017

Thank you for your comments, we are sorry to hear you did not enjoy your visit with us at the Riverside and hope you can visit us again soon.

Reviewed 23 May 2017 via mobile

My partner and I stayed here on Sat 20th May. The pub, restaurant and hotel rooms were spotless. Fantastic food and service. Special mention to Jess who served us that evening. There was a wedding but we still felt that we had superior service from...More

Thank AmandaHedges70
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 26 May 2017

Thank you so much for your comments.

Reviewed 19 May 2017

I stayed just one night as part of a large-ish group. The room was lovely and small, spotless, comfortable, first-rate air conditioning, great view of the river and countryside. Superb shower (really important!!!!). The meals, dinner and breakfast were of excellent quality, especially the Steak...More

Thank Dafydd M
Mark T, General Manager at Riverside Hotel, responded to this reviewResponded 22 May 2017

Thank you so much for your kind comments and we hope to see you soon at the riverside!

Nearby
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Nearby Attractions
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2.00 miles away
Ask a question
Questions & Answers
Rob K
20 May 2017|
Answer
Response from Mark T | Property representative |
It is always best to! We do get busy over the lunch period.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, View, Business meetings, Special Occasion Dining, Groups
Location and Contact Information
  • Address: Riverside Drive | Branston, Burton upon Trent DE14 3EP, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Staffordshire  >  Burton upon Trent
  • Phone Number: +44 1283 511234
  • This restaurant is at Riverside Hotel
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