Roka The Square

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Review

628 reviews

#4 of 19 Restaurants in Bagshot££ - £££, Mediterranean, Turkish, Greek

+44 1276 474758+ Add website

Hours

Sun

10:00 - 21:00

Tue

12:00 - 22:00

Wed

12:00 - 22:00

Thu

12:00 - 22:00

Fri

10:00 - 23:00

Sat

10:00 - 23:00

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What is Travellers’ Choice?

Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

Ratings and reviews

4.5

628 reviews

#4 of 19 Restaurants in Bagshot

Travellers' Choice 2024

RATINGS

Food

Service

Value

Atmosphere

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PRICE RANGE

£8.00 – £26.00

CUISINES

Mediterranean, Turkish, Greek

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

meals, features

Location and contact

1 The Square, Bagshot GU19 5AX England

+44 1276 474758

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Details

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About

We are a family run independent Restaurant and Bar with a Heated and Covered TERRACE serving Turkish,Mediterranean cuisine. The building is over 300 years old and has a beautiful barn style roof. OPEN FOR BREAKFAST/BRUNCH / LUNCH & DINNER . There is a private room which can host parties of 10/12. The food is freshly cooked. You can enjoy a traditional Turkish Breakfast, Hot and Cold Meze served with the chefs homemade Turkish Pide Bread, BBQ'd meats and lots of other fantastic authentic dishes from this fascinating country. The Baklava is amazing. We have a lovely bar which serves cocktails to order. There is wheelchair access and baby changing facilities. Plenty of free off street parking is available directly opposite. We can cater for private parties and have Jazz, Soul and Motown singers some Friday and Saturday evenings. (see FB for dates) Private parties and buffets can be arranged if required . Takeaway is also offered.

PRICE RANGE

£8.00 – £26.00

CUISINES

Mediterranean, Turkish, Greek

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

Meals

Breakfast, Lunch, Dinner, Brunch, Drinks

FEATURES

Delivery, Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Street Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Family style, Non-smoking restaurants, Gift Cards Available

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4.5

628 reviews

Excellent

408

Very good

103

Average

Poor

Terrible

Bairdies

Reading14 contributions

What an amazing find. It’s like being in Turkey on holiday!!

Aug 2020 • none

What an amazing find this place is. The food and atmosphere is incredible. We genuinely thought we were dining on holiday in a Turkish resort! Eating out on the terrace was such a treat - we had a hot mezze platter which had the best calamari and haloumi. We fancied some chicken to so had a chicken dish which was served on a flatbread. The portions were plentiful and the warm flatbread with dips was delicious. What is great is that you can always order more if you want to. We saw some of the other dishes coming out, thinking we’d like to try that, snd that, and that... But we were sensible and decided not to pig out - so we will be definitely returning! Drinks were reasonably priced but not overly so. I’ve since heard that the live music nights there are good fun, so we are looking forward to a time when we can give that a go too. Our visit was on a very busy night which is lovely to see right now. So good to see the hospitality sector getting back on its feet. It was our first date night ‘out out’ and was a bit apprehensive but... The team there are implementing social distancing and current guidelines really well which made us feel incredibly safe. Even though it was really busy, and you could see the staff were run off their feet in such a hot night, the welcome we received and hospitality we were shown throughout was attentive, friendly and we are looking forward to going back for another staycation holiday meal soon! Well done Roka. You rock!

Written 9 August 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

PAJ

London11 contributions

Really Lovely

Oct 2020 • none

Went here for dinner with my partner on Friday night. I must say I was slightly sceptical reading some of the reviews but I was proved wrong. Fast, efficient, knowledgeable and polite service. The food was great and the potions were generous. Stand out factors: On arrival we were informed it would be a couple of minutes for our table so we ordered a couple of cocktails at the bar. As soon as we had ordered them (sods law!) we were shown to our table. Both me and my partner chuckled that we would never get those drinks as the bar man wouldn’t know where we were sitting so we ordered a bottle of wine when we got to the table…however the cocktails found their way to us in no time and were lovely, as well as the wine we had to follow! The guy who served us first had a great attitude and when we ask for some bread with a dish that didn’t have bread with it, he winked an said he would sort it for us on the house…I know it’s a little thing, but it’s nice gestures like that which illustrates nice and thoughtful service. The owner (I assume) came to our table after we ordered with our original waiter just to give us the heads up we may have ordered too much food. Again, lovely touch as most restaurants would be keen to make as much money out of you as possible. I thought it was a lovely thing to do…and yes, he was right…we took something off the order and there was still food left over. All in all, an utterly pleasing experience and will be back soon.

Written 25 October 2020

Teresa R

Andover401 contributions

Great food and friendly service

May 2021 • none

This is the 2nd time I have eaten here. Saturday early evening meal with 2 girlfriends. They've built a roof terrace with cover so it was quite cosy and we even took our coats off. Shared the Hot Mezze which was great, followed by Moussaka which was delicious. A bottle of Prosecco was a bit pricey at £28 but it was a buzzy atmosphere and very good service. We were limited to 2 hours as they had another booking for 8pm but that was ok. Total bill for 3, 2 courses with wine = £116. Not cheap but definitely worth a visit for a special occasion. Would recommend and visit again!

Written 15 May 2021

Gillybum

Woking112 contributions

Overpriced and poor service

May 2021 • family

Overpriced, we had the Roka Special, small chicken pieces in tomato and cheese sauce served in a ramekin. We were served the wrong meal and had to wait, so we were offered a free starter, hummus and bread. We then waited for our drinks and got too many so ended up with a free G&T. I don’t know why the service was so slow there were only three/four tables busy. The Manager apologised but the service ruined what was otherwise a nice lunch.

Written 19 June 2021

MikeT

London9 contributions

Food was great, very disappointed with the 12% service charge

May 2021 • none

Me and my girlfriend went for lunch on Saturday and got a great table on the roof terrace. The service was quick and the staff were very attentive. We shared the Calamari to start and it was great, I've found often that when I order calamari at other restaurants it comes quite rubbery and chewy, this calamari was done perfectly, we then both had moussaka for main and again this was great, I couldn't fault any of the food we had. We ordered a couple of cocktails each to drink, I had a Long Island Iced Tea and a Pina Collada, my girlfriend had a Pornstar Martini and a Tequila Sunrise. The cocktails were all really nice too. The service was really quick, the only criticism I would have of the service is that we weren't offered the desert menu's at the end. The biggest disappointment that let down the rest of our visit was the service charge already added on to our bill. I usually leave a tip of 10% and I would have done as the service was good, however the bill already had a 12% charge included, which I thought was very cheeky and let down what would have been a great meal for us. It's a shame because I would have definitely gone back again within the next couple of weeks, but after the service charge and how much it added on to our bill, I'm not so sure. I hope the extra 2% was worth it, because it's cost them another meal.

Written 3 May 2021

foxbat

Ascot451 contributions

I was expecting a bit more in terms of quality ....

Feb 2020 • none

The reviews for ROKA are really good so we expected great things. Sadly on this occasion we left rather underwhelmed. The first course was excellent. The main courses were the disappointment; generous portions but overcooked - really dry meat. We asked for a salad and it never came. Admittedly, the restaurant was busy but service was slow (it took 15 minutes to get our bill). The staff were very friendly and it felt like a family-run restaurant.

Written 29 February 2020

Paula S

Bagshot6 contributions

Not as good as it used to be

May 2022 • none

I’ve eaten here as a local many times and always found it fantastic however our visit Saturday night was very disappointing. We arrived at 7pm for our booked table and were served drinks very promptly which is always nice! We ordered the hot mezze plus a main dish for our starters, when it arrived they’d made the main dish a small starter size (not what we requested) yet the initial bill had it down as the price of a full size dish, we continually had to ask staff for refills of drinks, not once did anyone ask us. We got our main meal nearly 90 minutes after our arrival and my sons meal came complete with a broken elastic band in with his chicken which the waitress was made aware of but did nothing to rectify. Again we were never approached by any staff to ask if our meals were ok or if we needed anything yet they add a 12.5% service charge for no service! In addition the drinks prices are hugely inflated, sadly we won’t be rushing back

Written 15 May 2022

Sue d

Written 29 August 2022

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

DesiGeek

Ascot9 contributions

Average at best

Aug 2020 • none

Location is great, love the balcony. Unfortunately that’s where the positives end. All of the menu’s were sticky, Starters were ok, Hot Meza Platter was good and combination and size. We did explicitly ask for no beef, one of the platters arrived correctly the other did not. To there credit the corrected the order quickly. Mains, we order 5 differing dishes but everything tastes the same, very tomatoy with little to no seasoning.

Written 28 August 2020

Bethany65

London16 contributions

Absolutely disgraceful service.

Aug 2020 • couples

Absolutely disgraceful service. After we had waited for 2 hours for the food, the manager comes out and says sorry we dropped the steak on the floor and do not have anymore, we will swap it with a stew, no choice in the matter, the stew got served but remaining of table still waiting another 10-15 minutes on ours, after 5 minutes they did come out with food for remaining table, only issue was that none of it was what we had ordered. When the remaining of the table finally got their food (bare in mind the first person had now nearly finished his food) one of them was again wrong, this time sea food. Now more than 2.5 hours had pasted and we at this point asked to speak with the owner. The owner comes out with the most arrogant attitude asking what’s the problem. When we start explaining he laughs at us and says “so? It happens” must admit at this point we got angry and could properly handled the temperament better, however when confronting him and asking him not to laugh he just arrogantly again said it happens. At the end of the day will never eat there again! Not able to comment on the food as I never managed to get my main! #badservice #neveragain

Written 10 August 2020

martindjcoal

Sandhurst73 contributions

First time visit. Will not be the last

Sept 2020 • couples

Booked and attended the and night. The service was fantastic. Operating in these 'covid' times there is sanitiser when you walk through the door snd all the staff are masked up. We were sat upstairs which is beautifully decorated and makes the most of what is already an amazing building. Ordered from hot and cold mezes and despite one of our ordered items being unavailable and our replacement then being accidentally substituted for a different dish (which intact was a better choice so didnt complain), all of it was great. They had loads of staff working and service was almost immediate for drinks and food. Only criticism was the olives weren't to our taste and seemed a bit too sour/also soapy but that was just a small niggle in an otherwise great meal. Id definately recommend and return

Written 11 September 2020

Crissie-12

Camberley192 contributions

Very disappointing

Sept 2021 • family

Five of us visited this restaurant for a special occasion. After reading the great reviews we were really looking forward to our meal there. We were undecided what to have as never been before and also one of our party is gluten free. The staff were not very helpful or forthcoming with recommendations and there are no gluten free options on the menu. We ordered cold mezze which was enjoyable but not enough bread with it. The mains however were very disappointing. My husband had to send his back as it was cold in the centre. Myself and daughter had slow cooked beef with potatoes. It was very bland and the portion small. My daughter didn't eat any of hers after a taste of it. The bill came to £175 and £18 of this was service charge. I don't think this should automatically be added to the bill especially when the service was poor. Sorry but it's one of the worse meals we've ever had and a complete waste of £175.

Written 11 September 2021

Fairy

2 contributions

Poor expencive and cold

Feb 2022 • couples

After hearing so many great things about roka me and my partner decided to visit on a rare evening without kids. We love turkish/Greek / Cypriot food. We were greeted by a friendly welcome and seated upstairs, the whole place looked lovely. We sat down however straightaway there is a problem everytime anyone walked past my chair rocked I asked if we could be seated elsewhere (plenty of other tables) to be told rather rudely "no". After taking my coat off I noticed how cold it was after our cold mezze arrived I had to put my coat back on. I wouldn't have minded if I was wearing a, short sleeved outfit but I wasn't. Throughout our 1 hour stay the staff were standing there staring at people eating heir food occationally tending to tables I really don't like being watched like that and yes it is different to being attentive to your customers. The bigger guy who I assume was the manager just stood there like he was looming over people. Anyway determined to enjoy ourselves we ordered a cold mezze and the grill mezze. The cold mezze was presented we both said to ourselves it's OK the rest of the cold mezze will come out soon. The food was tasty but nowhere near worth £18.90 for 5 bits of bread and 4 small pots of dip type things and a salad pot. We asked for more bread which never arrived. The grill mezze arrived again the meats were tasty, unfortunately the cheap supermarket chunky chips underneath were awful and very dry. Again no where near worth the £38. The side salads were drenched in dressing not a single sign of an olive or feta cheese which is as far as I am concerned a staple in food from this region. We were never asked if we wanted another drink even though they removed our empty glasses. They offered us pudding and even though we love baklava decided no enough of this horrible place. We were presented with the bill with a service charge already added we queried this as tbh the service wasn't greator attentive. We were told that everyone gets charged a service charge. We would not recommend this place at all over priced, freezing cold and crappy service.

Written 20 February 2022

Sue d

Sorry to hear your “price” issue . Unfortunately everything has sky rocketed in price and we have had no choice . We are still extremely competitive and within our competitors prices . We do a 2 course lunch for £14.50 which is extremely good value . The majority of Our food is made from scratch and takes time and care . The 'server' you refer to is not the manager. He is a very experienced waiter who has worked in lots of top hotels and is there to oversee the floor. We will talk to him about this review to make him aware of your concerns. The service charge is always optional.

Written 29 August 2022

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sophie

Woking9 contributions

Disappointed

Sept 2021 • couples

Shocking food, rude staff, extortionate prices. The food was inedible, it was not cooked the way it was advertised. When complaining to the staff they were extremely rude and just walked away. After a very disappointing meal we opted for a cocktail before leaving. The cocktail came out of a bag instead of being freshly made. The same cocktail mix that Wetherspoons use, and they have the cheek to charge £12 each! Unbelievable.

Written 3 October 2021

Fearless726108

Surrey27 contributions

Awful customer service

Aug 2020 • none

I went with my mum and friend all very much looking forward to a meal out together. The lady at the front desk was friendly and we ordered drinks. My Diet Coke was flat and a week off being out of date. The lady was quick to get me another one but unfortunately it was the same. I was shocked how the male at the bar acted at this point, he poured the drink and gestured to me that it was fizzy and ok, I really wouldn’t expect this behaviour in a restaurant. They didn’t have any new stock of Diet Coke so ordered something else but felt very embarrassed at his behaviour. The food was lovely, we shared the hot mezze and had mousakka. I would return as the food was delicious but unfortunately the man who I assumed was the manager really had awful customer service skills.

Written 20 August 2020

nic08surrey

Farnborough17 contributions

An OK evening!

Aug 2020 • couples

We went here for a rare dinner out together. The king prawn starter and smoked salmon starter were 10/10. The halloumi skewers main did not resemble a skewer at all and was swimming in grease, I didn’t say anything at the time but should have done, I ate the halloumi and the bulgar wheat that it was served with. My husband had the lamb ‘kebab’. This sadly was not to his liking but the restaurant staff did absolutely everything they could to rectify the situation and made him another king prawn starter as this was all he fancied. He felt so bad that he didn’t like the main. Fantastic service from all the staff. The only disappointing thing was that only the manager had a mask on when serving customers. In the current situation as a manager I would be asking all my staff to all wear a visor/mask for the safety of staff and customers. I know it isn’t government guidelines but it’s crazy. This actually made us leave quite promptly after our mains as we felt uncomfortable being so close to so many of the staff. Sadly we won’t be returning anytime soon.