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Hours
Sun
11:00 - 22:00
Mon
12:00 - 22:00
Tue
12:00 - 22:00
Wed
12:00 - 22:00
Thu
12:00 - 23:00
Fri
11:00 - 0:00
Sat
10:00 - 0:00
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
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PRICE RANGE
£7.00 – £15.00
CUISINES
Caribbean, Jamaican
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Menu
2 courses for £17
Choose any 2 courses from a selection of Turtle Bay classics. From our iconic Jerk Chicken to our vegan Chickpea & Callaloo Curry, or our mouth-watering Salted caramel Chocolate Brownie. Available Mon-Fri until 6.30pm.
Set Menu - Starters
Set Menu - Mains
Set Menu - Desserts
3 Courses for £20
Choose any 3 courses from a selection of Turtle Bay classics. From our Pepper Roti to our Mac & Cheese, this menu is the perfect way to kick your night off right! Available Mon-Fri until 6.30pm.
Set Menu - Starters
Set Menu - Mains
Set Menu - Desserts
Is this a Mediterranean restaurant?
Details
About
At Turtle Bay, we bring the soul of the Caribbean to your table. Savour bold, fresh dishes inspired by the islands, from warming curries to vibrant small plates bursting with flavour. Our iconic jerk pit is where fresh ingredients are marinated for 24 hours in our signature jerk rub, then expertly flame-grilled for that irresistible smoky taste. Whether you're here for a relaxed meal, a celebratory Bottomless Brunch, or a quick bite, every dish is packed with Caribbean spirit. Pair it with our handcrafted 2-4-1 cocktails - your passport to tropical shores. Step inside, soak up the island vibes, and let us take you on a journey of soul food, sunshine, and good times.
PRICE RANGE
£7.00 – £15.00
CUISINES
Caribbean, Jamaican
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
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4.5
1,167 reviews
Excellent
873
Very good
129
Average
56
Poor
48
Terrible
61
marcus l
Croydon1 contribution
Dec 2023 • couples
Amazing experience as per usual! Food was delicious! Ive never had a bad meal here, always an enjoyable meal experience and Adeola our waitress catered to us and made the experience 100x better, she was extremely friendly and always made sure we had what we wanted, couldn’t ask for a better waitress! She definitely deserves a shout out! Will definitely be returning! For bottomless brunch the price is fair and the cocktails came quickly and weren’t watered down, will be recommending to everyone! 5 out of 5 stars! This place hasn’t changed in years, always delivering 10/10 service and food! But Adeola made the experience a 11/10! Can’t complain about a thing! And can’t wait to return!
Written 16 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moine B
1 contribution
Aug 2023 • couples
Great quality food, excellent service. Jay was a very chill and accomodating, attentive server, give this man a raise :D We got the island brunch bowl which was great value for money in terms of amount+variety of ingredients, and the vegan yardbird - couldve done with slightly more vegan chicken but was very tasty and a bit spicy. The 241 coconut espresso martinis were great too. Thanks again to Jay :)
Written 24 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber K
1 contribution
Aug 2023 • couples
Had a really lovely light lunch and a cocktail with my partner here, the island brunch bowl was great value for money and our waiter Jay was extremely lovely and hospitable, very on the ball with making sure we were okay and had everything we needed and he had a great genuine demeanour. Would recommend coming here during the day for some brunch/lunch absolutely. Also give Jay a raise! 🥰
Written 24 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amber B
1 contribution
Mar 2024 • family
Very disappointed in the food. Myself and 2 others who paid for chips as a side to our main were given about 8 chips. We were shocked when they gave us such small portions, when I asked why they were so small the man serving us had a very bad attitude asking what we wanted him to do about it. He ended up taking just my chips away and came back adding about 2 chips to the portion. Was actually unbelievable. Not sure I would return to pay £3.90 for 10 chips, or to be given a bad attitude from who I assume was a manager? Black hair in a man-bun and tanned skin.
Written 10 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kerrie G
1 contribution
Mar 2023 • couples
We had a wonderful lunch at Turtle Bay, it was my first trip out after a major operation. The Venue is clean, great music and feels like a completely different experience to everywhere else around. KRYSTA was sooo polite and provided quick service and was very professional in dealing with my pineapple allergy and came back to check if we needed more drinks/ puddings etc. The food was delicious and very good value for money, not only flavoursome but feels like you are eating good quality nutricious food. We will be back again for sure and to sample some more of the lovely cocktails on offer.
Thank you KRYSTA for making it an even more pleasant experience.
Written 5 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fernando E
London147 contributions
Oct 2022 • friends
Myself and a friend decided on the spur of the moment to go here for dinner and some cocktails as the place we wanted to go to was closed. Well, it seemed like a good idea as they had 2 for 1 cocktails on offer until 7pm. Well, we thought, why not! We went in without a booking, restaurant was rather quiet, was seated and menus given. Our waitress Tatum was friendly and her service was good, however, the cocktails were not very good. Watered down, so much ice in the glasses and not worth the money...even if it was 2 for one. To be honest, there was hardly any alcohol in it, was like drinking sugar water. Absolute rip off. We had 4 Mojito's, the first 2 we ordered tasted way different to the other two, massive discrepancy in flavour. We also had 2 coco kolada's, dissapointing. Now, I have been twice before to Turtle Bay in Crawley, and their cocktails are absolutely banging! So surprised how they could serve us awful drinks like this. Now for the food. I had Trini Doubles which I think was good, tasty, but wish there was more chickpea curry on top. My friend had salt fish fritters which she said was way too salty which took the taste away from the meal. I had the no moo burger which was cooked wayyyy too much, burnt on the edges, not very good at all. Burger nun was very crumbly, but I was starving and ate my meal. Chips were really good though. My friend had the brown chicken and she said she would not have that again, sauce was almost like it was made from a packet and hardly any chicken in it. Not once has any of the staff come round to our table to ask if everything was ok, if we were enjoying our meal. Well, all in all we unfortunately decided that we won't be returning to this establishment again, this was not money well spent.
Written 22 October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natalie H
21 contributions
Nov 2022 • family
We celebrated my sister's birthday at a Turtle bay for bottomless brunch and all had a lovely time. The cocktails were delicious, the staff were friendly & attentive, the atmosphere and music was good, and the food was decent. Bottomless brunch is definitely great value for money, especially if you enjoy cocktails! At the end of the 2 hours we honestly couldn't drink anymore! I definitely recommend!
Written 20 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sandie’s Reviews
London136 contributions
Sept 2023 • family
Visited on a Wednesday night, so I’ll put the fact it was quiet down to that.
Now, let me get my pre-conceived ideas out of the way. I thought there might be an unexplainable long wait for food, poor service or mediocre food, which has been my experience in similar venues, but I was WRONG.
The greeter was good natured and humorous, which made for a welcoming atmosphere. The reggae playing in the background set the scene.
The food was authentic, spicy and delicious. Even my very fussy sister, who wanted ‘Nandos’, loved it.
However, she did return the mac and cheese, which was immediately removed from the bill. Zero quibble! That move by Turtle Bay was chef’s kiss (excuse the pun).
My family’s highlights on the table were the ribs, crispy salmon with squid, Katsu chicken, plantain and dumplings. Plus the condiments were varied and welcomed.
The server was brilliant! Attentive, pleasant and knowledgeable - my mother was enamoured with him.
To note, there’s no service charge if your table is less than 4 people, but we gave him a tip anyway, how could we not?
I’ll definitely be returning and I don’t say that for many eateries.
PS: We passed Nandos on the way home and it was empty! Savvy diners obviously chose Turtle Bay!
Written 20 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tourist05860528844
2 contributions
Jan 2025 • friends
I must say, the experience was exceptional. From the moment we walked in, the atmosphere was warm and inviting, but what truly stood out was the fantastic service provided by Shaq.
Shaq went above and beyond to ensure our visit was enjoyable. He greeted us with a genuine smile, made excellent recommendations from the menu, and checked in regularly without being intrusive. His friendly customer service and attention to detail made the entire dining experience feel personal and memorable.
Written 21 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vicki R
1 contribution
Jun 2023 • friends
Great Bottomless brunch! Christa our waitress was amazing! Real credit to the restaurant. Some others there struggled to crack a smile and served with a frown but Christa was bubbly, helpful and made sure we we were well looked after! Cocktails flowed, (Pineapple Daiquiri yummy)not stingy on when you could order the next unlike some others. On the whole food was tasty ( my friend found a long black hair in hers ) but our server Christa was so helpful and accommodating sorting out a fresh new meal! Highly recommend!
Written 3 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Companion62321751854
1 contribution
Oct 2023 • friends
Jay was very helpful polite and pleasant. He gave sound advice on the food and cocktail choices and he was a joy to be served by. I will definitely be coming back definitely for the customer service especially
Written 3 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abirami M
3 contributions
Feb 2023 • friends
The best bottomless brunch I've ever had. Unique - our waiter was very attentive and got our food and drinks promptly and checked on us regularly to make sure we have our next drink soon. Absolutely loved the music, decor and the whole ambience. Food was delicious- packed with favours and a huge variety of drinks to choose from for bottomless brunch. We had 6x different rum cocktails.
Written 11 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Supersupergirl
England8200 contributions
Jan 2025 • solo
I have always wanted to try Turtle bay but because its everywhere there is always that one day.
Previously walked past it but the menu wasn't that captivating as this visit which was also a factor.
The latest menu had rum ribs and wings as well as jerk beef ribs.
Tried the beef cheek stew which was surprisingly good for a chain in the sense that it was soft and gelatinous which is how beef cheek is meant to be.
By default it comes with mash but I had rice and peas because I wanted that Jamaican kick.
The portion was way too small for that price tag so I didn't feel quite full but at least it was yummy.
There was no service charge which is good.
Written 20 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mathini
1 contribution
Feb 2023 • friends
It was my first time visiting Turtle Bay and even trying Caribbean food. Our waitress Unique was very welcoming for the moment we sat down. Throughout the course of our brunch she was very attentive and made sure our glasses were always full.
I tried the aubergine curry which was delicious, spicier than expected but not too hot to handle.
The ambience was great and the music was popping!
I'll definitely come back!
Written 11 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hannah-Victoria
1 contribution
Jan 2023 • couples
I don’t usually come for food (as a Jamaican I’d rather cook my own food) but the service from our waiter Unique was top tier! She was really attentive and helpful with suggestions for my bottomless brunch, and patient with my indecisiveness. The playlist had the best of 90’s and noughties r’n’b playing at a reasonable level, so I could talk and hear myself think but also enjoy the top hits. I would come back for some of the sides and a few drinks with the girls, although I wouldn’t recommend for a meal (I am biased in saying this though).
Written 28 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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