What is going on with the quality now, chips were like oven chips, and the staff very rude, if you don't like your job, jog on

Dissapointing behaviour from serving staff I witnessed awful behaviour form servers who sarcastticly spoke about elderley gentleman behind his back when they confirmed his order to him but not in the way that he placed his order woman in baseball cap and another one with...glasses were so rude about him I found behavior discusting.I dont know who they think they are but need a lesson in customer service. So rude.More

Sadly yet another disappointing experience. Have been eating delightful fish and chips for 20 years, but more than half rhe time lately the quality is poor. Not even slightly less than perfect, as sometimes would be the case. Poor. Bad enough to throw away. Why?...Mainly the chips. I wonder of the lack of customers now reflects this? They are better when they are busy. The queues are dramatically less than than they used to be. I'll have to stop going there now.More

We've been regular visitors to McDermotts for many years and have always enjoyed excellent food and service. Today's visit was special, as we had to request the gluten-free option for a family member who is Celiac. They thoroughly enjoyed the fish cooked in the G/F...batter, and we all had a lovely meal (as usual). Thank you. Note: The G/F option is only available in the restaurant and has to be requested in advance.More

Just got back from a lovely meal here. Service was fantastic. Lovely staff and super food. Fabulous.

Excellent top notch fish and chips. By far the best "Chippie" in Croydon... Batter on the fish is so crisp and fish succulent. Very generous portions too... Fantastic....

Food service was scheduled to finish at 2pm and we arrived at 1:30pm. The staff allowed us into the restaurant but our reception was frosty and we were made to feel most unwelcome. The waitress rushed us into ordering our food and gave us restricted...options of cod or scampi. The food was very nice, as always but the waitress’s tone was terse throughout.More

We go frequently to Croydon to see family and friends and always try to include fish and chips at McDermott’s. Light tasty batter, good portions and superb service. We need to have gluten free batter and that can be arranged if you phone them in...advance.More

I attended with my family on a Friday night about 8pm. The restaurant is stated to shut at 9pm. We ordered cod and chips which were nice admittedly but the portion was tiny. Much smaller than other fish and chip shops offer and was £15.50...each (even though £14.40 is what is stated on the website for the restaurant!). At about 8.20 we asked for more chips as we were still hungry having finished the tiny portion. We were told the kitchen had closed and there were no chips left. Perhaps that's why our portions were so small? Why do they shut the kitchen so early? We asked for icecream but was told the kitchen was shut even though we saw other people subsequently offered ice cream. It would have been nice to have been offered dessert before the 'kitchen was closed'. Then we came to pay. We hadn't expected to stop by on the way from seeing a family member so didn't have our wallets with us. no worry, we had our bank cards saved on Google wallet. At that point we were told they don't accept contact less payments - the first place I've encountered in 10 years that doesn't! we asked the waitress what we should done and she just kept saying sorry we don't accept that and suggesting we go to a cash machine (which obviously we couldnt do). we offered to do a bank transfer but was told that wasn't allowed. she said we could come back the next day to pay if we gave our details. we wrote all our personal details down but then she went to her manager and was told that wasn't allowed but a bank transfer was. all this time the babies were getting tired and upset. the way it was handled was ridiculous. they must have this problem regularly as we saw on the way out that there was a piece of paper advertising that they don't accept contact less but we clearly didn't see it on the way in and the waitress did not flag it. We won't be back there again.More

I’ve been there before, the food is great. I went in to order a pretty large order of food only to be told they don’t take contactless payments. Virtually everywhere in the world takes contactless. I only had my phone so they wouldn’t accept my...order. It was disappointing for me and I hope they think it was disappointing for them. Someone in this business needs to get with it. I got a curry instead, good luck to them, however a small amount of thought would have meant I was eating a McDermots instead.More

This was recommended by a local and it was excellent. The fish was fresh and the serving was huge. The restaurant was clean and the service was good.

McDermott's is still the best in the South East as far as I'm concerned. I would always recommend it even if you're a 30 minute drive away as the service is so fast you don't have to wait long for your food. The staff are...always pleasant and happy to take your order. They run the kitchen like a training camp for how to quickly deliver a perfectly cooked meal and in 15 years have never got my order wrong. It is expensive, but you have to pay for excellence.More