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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features
Reviews (373)
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372 results
Traveller rating
217
79
31
30
15
Traveller type
Time of year
LanguageEnglish
Traveller rating
217
79
31
30
15
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All reviews mole steak prawn cocktail fish and chips chicken the pub birthday meal lunch with friends lovely restaurant excellent food and service generous portions avocado
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Reviewed 4 weeks ago

This is a restaurant that I visit regularly for lunch with a friend, and we have never been disappointed. The main dining room is beautiful, with quiet furnishings and lovely white table cloths. There's also a covered veranda and garden with plenty of seating. This...time I chose a burger, followed by meringue, clotted cream and berries, everything was delicious. My friend's sea bass and apple strudel were also reported to be excellent. Staff pleasant and friendly. We were pleasantly surprised to find a reduction of £10 each on our bill, due to a winter offer, available on Monday - Thursday inclusive during January and February. There is limited parking in the street outside, but I've usually found a space. Highly recommended.More

Date of visit: January 2024
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Reviewed 4 weeks ago

Hosted our wedding reception here. The team are truly amazing, from planning and the restaurant team. Food was brilliant as usual and cannot fault the evening.

Date of visit: January 2024
Helpful?
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Reviewed 18 January 2024

Hidden gem in a quiet Epsom lane. Warm & friendly welcome from Sam who found us a lovely table even though we hadn't booked. We enjoyed the 'Eat Out to Help Out' special deal with £10 off pp and enjoyed a great meal from the...regular menu. We will definitely be going back.More

Date of visit: January 2024
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Reviewed 22 December 2023

Its been an annual ritual in December for my husbands birthday but this may be the last time. Couldn't fault the waiting staff but what has happened to the food? Starters ( potato skins)were hot and good but the Christmas turkey dinner was just warm...and the Nut roast was something else. Looked like a pile of rice slopped up on the plate under a yorkshire. There were few cranberries but i couldn't taste or see any nuts just rice! neither could my son who had the same meal.. Really poor.More

Date of visit: December 2023
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Reviewed 19 December 2023 via mobile

An early family Christmas get together with 5 adults two young children of 7 and 5 and two dogs! The gentleman that served us in their private room, was friendly and helpful and could not have been more patient! Food took rather a long time...but it’s understandable at this time of year. A must go for familiesMore

Date of visit: December 2023
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Reviewed 18 December 2023 via mobile

What Has Happened ? We have been going to this little gem since it openedbut out recent visit was very disappointing, the service was very slow and the food was dreadful! Come on guys get back on track 🤗

Date of visit: December 2023
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Reviewed 14 December 2023 via mobile

Lovely pub, attentive staff & really good food. We chose the festive lunch option and we’re not disappointed. The photos speak for themselves!

Date of visit: December 2023
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Reviewed 10 December 2023 via mobile

Food mediocre been lots in the past but sadly gone down hill. Our table squeezed as an after thought not & enough staff. Waited 1 hour for roast.

Date of visit: December 2023
Helpful?1  
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Reviewed 25 November 2023

Gone downhill, food not as good , small portion and Luke warm. Seems you have to be a local to receive a welcome and good service as then your treated different. Won’t return.

Date of visit: November 2023
Helpful?2  
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Reviewed 15 November 2023 via mobile

I went to the pub not expecting much but the guy on reception was very helpful and sorted a table out in the restaurant. Anna from Rumania took over and the service was superb in a very friendly way! But wow the star of the...show was the Steak and Ale Pie. Thanks guys I will come back ASAP StuartMore

Date of visit: November 2023
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Reviewed 2 September 2023 via mobile

Lovely pub with lovely garden, staff and service is very good. Unfortunately the food lets it down, the quality and value for money is unpredictable. My friend had a great meal, yet mine was very overpriced with poor quality ingredients. Another friend had a burger...which looked very unimpressive, I don’t feel there’s really any excuse for not being able to make a half decent looking burger! Have also had meals here before with a similar experience, unfortunately won’t be giving them any more chances.More

Date of visit: September 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2023 via mobile

Living opposite now, have had many lunches, a dinner, and many more arranged. The food has always been very good, as has the service. The snack lunches are very good value, particularly liking the new larger tomato ketchup sachet! Staff are very friendly.

Date of visit: July 2023
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Reviewed 10 July 2023

I am writing this having just returned from the GM feeling very disappointed and somewhat annoyed. it is 9.25 and my husband is reheating soup for our dinner. We arrived at the GM just before 8pm and checked that food was still being served, and...asked if we could sit outside. We checked with the barman that we would get table service and was assured that " a colleague would bring a menu". This took 15 mins and was brought by the barman. It took another 15 minutes before the waitress took our order and only after my husband asked if we should order at the bar. So after that we waited and waited and waited some more. The waitress came over and asked if we wanted more drinks at 9 o'clock and we said we would like them after our dinner came. She went away and then told us that "sorry there must be a problem with the system" as our order hadn't gone through to the kitchen. She went and checked and confirmed that it definitely hadn't gone through. We decided that we didn't want to eat at that time and decided to leave. We then had to wait at the bar for 5 mins while the waitress went to get the manager (who was the barman) who agreed that due to the awful service we wouldn't have to pay for the one drink each that we had at 8pm. We expressed our disappointment with the whole experience but there was little apology and the excuse was that he hadn't put it through because he didn't know which table we were at. He was the one who had brought out our menu! Altogether a very disappointing evening. No dinner and not even a decent apology. We live locally to the pub - my husband goes there with his friends for dinner once a month, but after this I doubt they will hurry back. If this is the way that they treat their customers then they won't be in business much longer.More

Date of visit: July 2023
Helpful?2  
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Reviewed 29 June 2023 via mobile

Met friends here for dinner in the comfy bar area on Sunday evening … not over-busy / comfortable and calm ambience / friendly and attentive service / decent pub food and with gluten free options. Overall a good experience.

Date of visit: June 2023
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Reviewed 11 May 2023

Lovely place, delicious food and very accommodating staff couldn’t do enough for my elderly Dad and me. Went above and beyond

Date of visit: May 2023
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Questions & Answers
Ask a question
Jean F
20 January 2023|
AnswerShow all 2 answers
Response from Jean F | Reviewed this property |
Thanks Allison, I thought we were allowing plenty of time by arriving at 12.15! I am wondering if local parking regulations have changed as I've never had a problem before.
0
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Roger t
24 August 2018|
AnswerShow all 3 answers
Response from Jan C | Reviewed this property |
not really only a few spaces on the road outside.
1
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Frequently Asked Questions about The Grumpy Mole

The Grumpy Mole is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4