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Carluccio's - Kingston

Charter Quay, Kingston upon Thames KT1 1HT, England
+44 20 8549 5898
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Overview
  • Excellent29%
  • Very good35%
  • Average17%
  • Poor10%
  • Terrible9%
Travellers talk about
Opens in 21 min
All hours
CUISINES
Italian, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Charter Quay, Kingston upon Thames KT1 1HT, England
Write a Review
Reviews (247)
Traveller rating
Traveller type
Time of year
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21 - 30 of 245 reviews

Reviewed 16 February 2017 via mobile

Fantastic service!!as a server myself could bot ask for better service,I believe his name was Alex.we had the smoked salmon and the seafood linguini it was beautifully cooked and they were very helpfull of my dietary needs would recommend

2  Thank Jessica S
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 25 February 2017

Hi there, THANK YOU so much for taking trouble to post such lovely comments. You've made my hard working team's day (especially Alex) and we look forward to welcoming you back again soon. Best wishes, Hatice and the team

Reviewed 7 February 2017

Service and food are always good and the staff friendly, they are great with children and we lunch there often.More

Thank Tony H
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 25 February 2017

Dear Tony, What a lovely review! I'm really pleased to hear that you're fan of Kingston Carluccios. The front and back of house teams work extremely hard to deliver great food and great service ,and its really good to hear that we got it right...More

Reviewed 3 February 2017

Visited to catch up with friends and wanted a bit more than pub or pizza chain. Seated and drinks ordered quickly but from there service slowed drastically. Wasn't asked if we wanted nibbles/starters until after we'd placed mains order so we didn't bother. Food when...More

Thank Mysty23
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 25 February 2017

Good afternoon, Thank you for posting your review- I am sorry that your visit to this restaurant was such a poor experience. As a Carluccios guest you will be aware that our aim is to deliver superb food and service at all times and it...More

Reviewed 31 January 2017

Stop off here with my mum after a shopping trip. Drab lay out tired looking furniture only one big table at back of restaurant. other wise only small tables. Good menu choices but quite prices ( well you pay for the name) Food is quite...More

Thank S P
KingstonC11, General Manager at Carluccio's - Kingston, responded to this reviewResponded 25 February 2017

Hi there, Thank you for posting your review. I am delighted to hear that you received a friendly service and enjoyed your linguini (my favourite),but obviously very disappointed to hear that you did not enjoy your steak. As a restaurant our food quality is hugely...More

Reviewed 29 January 2017 via mobile

I went there with my sister and my cousin Friday 27 /1 the food was amazing.. the service 10/10 very friendly writers!!! I recommend it !if you like spaghetti and Italian food is a very nice choose

1  Thank Λευτερης Τ
Reviewed 24 January 2017 via mobile

I visit this branch of Carluccios approx once a month for brunch or lunch with friends. The food is ways good and the service very efficient and very friendly.

Thank maxineLondon
Reviewed 20 January 2017

After leaving a poor review - I feel I must say this - Caluccio's customer service following that review has been second to none! The time taken by Magda (the manager) to engage with me personally following my comments was nothing short of excellent! Thank...More

Thank nm1966
Reviewed 19 January 2017

Kingston has a remarkable choice of good and exotic/ethnic restaurants - Carluccio's is an excllent Italian, which produces tasty Italian dishes in a nice environment - no tacky Italian decoration, modern, up to date and great, personalised service. The stuffed peppers, the ravioli in lemon...More

Thank robert_bos53
Reviewed 14 January 2017

We went to Kingston quite early and decided to have breakfast at Carluccio's - it turned out to be an very good choice. The food was excellent, well cooked bacon, eggs, sausage, mushrooms, tomatoes and toast......this, together with coffee and fresh orange juice was a...More

Thank anniehol1317
Reviewed 9 January 2017 via mobile

We visited on a busy Saturday lunchtime - the restaurant was almost full when we arrived but luckily we only had a 5 minute wait before getting a table. The waiter was extremely friendly and polite, and we quickly ordered drinks and food. Because it...More

Thank Vanita B
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Questions & AnswersAsk a question
Linda H
Hi. Several members of my family are meeting up in Kingston as we lived there many years ago. There will be 9 adults and 3 young children. We would be looking for a table on 30 December around 7pm. I just wondered whether young children are permitted in the evening. We would need 2 highchairs and would not be there more than 2 hours. I will need to speak to the rest of the family but needed to know if you can accommodate the children.
28 November 2016|
Answer
Response from Kathleenn61 | Reviewed this property |
Carluccios are always really helpful and family friendly so I can't imagine they wouldn't allow this. Just phone them, check and prebook.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$13 - US$25
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Free Wifi
Good for
Child-friendly, Business meetings, Special Occasion Dining, Groups, Kids
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: Charter Quay, Kingston upon Thames KT1 1HT, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 8549 5898
  • E-mail
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