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19-23 High Street, Kingston upon Thames KT1 1LL, England
+44 20 3326 4300
Website
Today
11:30 - 23:00
Closed now
All hours
Hours:
Sun 11:30 - 22:00
Mon - Thu 12:00 - 22:00
Fri 12:00 - 23:00
Sat 11:30 - 23:00
More Info
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764 Reviews from our TripAdvisor Community

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Showing 744: English reviews
London, United Kingdom
Level Contributor
70 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 week ago NEW

I visited Jamie´s Italien to have dinner with a friend. I thought the food was average ( very decent portions though) but then I order a dessert - brownie with icecream and popcorn - I must say it was probably the best brownie I have ever had (although the ice cream was a bit flavourless), it was really moist and... More 

Helpful?
Thank Martina V
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Thank you for your wonderful review! I will happily pass this on to my team. We look forward to seeing you again soon. Best wishes. More 

Level Contributor
22 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 1 week ago

We had spent the day in Twickenham watching the rugby and our hotel was near by and Italian is my favourite food so we thought we'd try Jamie's Italian. The night started well with cocktails that were nice albeit expensive. We were then showed to our table. The noise was like a school cafeteria and you're piled pretty close together.... More 

Helpful?
Thank JoJo D
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Many thanks for your feedback. I will ensure i pass it onto my team and work on the areas we havent met our usual high standards. Best wishes More 

London, United Kingdom
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

Let me start by saying how disappointed we were with the whole experience. The food portions were so small we all left hungry the sharing platter for 4 was just enough for 2 people @ £6.95 per head the squid was minuscule the pasta portions wer of a starter size and tasteless. The service was also dire Jamie you ought... More 

Helpful?
1 Thank Kim A
JamiesItalianDGM, Manager at Jamie's Italian, responded to this review

Many thanks for your feedback, I am really sorry to hear you had a poor experience. All the food we prepare and cook here in Kingston follows the company specifications, and a team of nutritionists works along with our creative team to ensure all the dishes we serve are answering to all nutrition needs for an adult. I am very... More 

Level Contributor
20 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 2 weeks ago via mobile

I went here for my sister's birthday. The staff weren't exactly pleasant and it wasn't that busy. The food was ok but not much choice. No parking available.

Helpful?
1 Thank Laura_EYY
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Thank you for your feedback. I would love some more detail on why the staff weren't pleasant so i can investigate with my team. We have a vey extensive menu with choices from pasta, pizza and grill, so i am sorry you felt there wasn't much choice. There is also a car park directly opposite the restaurant, The Rose car... More 

Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Just a quick one. Starters were expensive for what you got. Mains were well priced Desserts £6 for cheese cake but was nice. But my only moan is the drinks were stupidly over priced 4.50 for a little bottle of beer, not going to get drunk here. Service was fine no dramas and the food was very nice. Yes I... More 

Helpful?
Thank Mark N
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Thanks a lot for your feedback. I will be sure to pass it onto the team. Hope to see you again soon. Warm regards. More 

West Sussex, United Kingdom
Level Contributor
33 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago

We had been to Jamie's at Gatwick Airport in the past, but only for pre-flight breakfasts and had been meaning to try the one in Kingston for some time as we visit Kingston frequently. We finally got there last night but don't think we will be going back....very disappointing and I would have thought that if Jamie himself was served... More 

Helpful?
1 Thank Lynneyvette
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Many thanks for your feedback. I will be sure to pass this on to my team and make improvements where we can. Warm regards. More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago via mobile

No steaks left at 6.00pm. Tiny, penny pinching portions; daughter, who is not a big eater had to order extra food after choosing from the ridiculously sized dishes on the children's menu. My squid starter was minuscule. Asked to swap chips for salad which was agreed but then charged extra. 12.5% gratuity added to bill rather than allowing customers to... More 

Helpful?
1 Thank Teddingtontourist
JamiesItalianDGM, Manager at Jamie's Italian, responded to this review

Dear customer, I would like to thank you for your feedback, as we have gone through a major menu change, these comments are very useful to us. I am sorry you felt underwhelmed with the portion sizes for the food you received, we have a team of nutritionists working alongside our food development team, and always try and fulfil the... More 

Level Contributor
24 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

We visited here this afternoon for late lunch & found over priced & and the use of tomatoes in dishes to much. Tried the new lasagne which had no meat. Prawns very over cooked. Disappointed with food.

Helpful?
Thank Rebecca O
JamiesItalianDGM, Manager at Jamie's Italian, responded to this review

Many thanks for your comments, we always take customers feedback seriously to try and improve whenever we can. We have just gone through a major menu change, therefore, feedback is even more important than usual to us. I am sorry you felt underwhelmed with the food you received, be sure that this was a one of. We have worked on... More 

Palma de Mallorca, Spain
Level Contributor
34 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

I would have expected a little more from the big Jamie. Service correct, portions small and a bit overpriced.

Helpful?
Thank Monmartin
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Many thanks for your feedback. We appreciate all comments and I will be sure to pass it on to the team. Best wishes. More 

london
Level Contributor
13 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 5 weeks ago via mobile

I think this place lives off tourists and try outs as the food is nothing special. They have kitted the place out to give it some kind of 'Jamie' rough and ready but good honest food kind of place. I'll save my money for less business machine kind of eating i think.

Helpful?
Thank limarian
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Many thanks for sharing your opionion. We are a high street restaurant that welcomes anyone who loves fresh, quality food at reasonable prices, and we're lucky enough to have some fantastically designed restaurants too! We hope you decide to give us another try. Best wishes. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$11 - US$25
Cuisine
Italian, European, Gluten Free Options
Meals
Brunch, Drinks, Lunch, Dinner, After-hours
Restaurant features
Serves Alcohol, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Groups, Kids, Special Occasion Dining, Child-friendly
Open Hours
Sunday
11:30 - 22:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
12:00 - 23:00
Saturday
11:30 - 23:00
Location and Contact Information
  • Address: 19-23 High Street, Kingston upon Thames KT1 1LL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 3326 4300
Description
JAMIE’S ITALIAN

Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion.

KNOWN FOR

Child friendly; great value, quick lunch; special occasions; group bookings, party planning.

Questions & Answers

Questions? Get answers from Jamie's Italian staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?