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19-23 High Street, Kingston upon Thames KT1 1LL, England
+44 20 3326 4300
Website
Today
12:00 - 22:00
Closed now
See all hours
Hours:
Sun 11:30 - 22:00
Mon - Thu 12:00 - 22:00
Fri 12:00 - 23:00
Sat 11:30 - 23:00
More Info
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802 Reviews from our TripAdvisor Community

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Showing 782: English reviews
Addlestone, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
4 of 5 bubbles Reviewed 2 days ago NEW

The food is always great, whatever you choose. Service is great, friendly and attentive. However I went on a very busy Saturday evening during half term and the restaurant was full of small children. I wish there was 'no kids' area. The only criticism I have is that I would rather be served on a plate than a thick chopping... More 

Helpful?
Thank 59joanna
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Thank you very much for your fantastic feedback! I will be sure to pass it onto my team. Half terms certainly do bring a great deal more kids than usual. We do try our best to accommodate every guests requests, whether it be for a booth seat or window seat, so this does make it more difficult to create 'quieter'... More 

Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Service was good, which was what we needed as were heading to the theatre afterwards. I had Sicilian chicken (As going to Sicily later in the year), not particularly inspiring with lack of depth of flavour, very tomatoey. Tasted as though the different ingredients had just been chucked together at the last minute. Note that you get charged extra for... More 

Helpful?
Thank chrisandmichele
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Thank you for taking the time to leave us your feedback. We take all comments on board and communicate it to our teams, and hopefully improve in any areas we have not met our usual high standards. We are very proud of the quality of produce we use in the restaurant, and the provenance that comes with it. We do... More 

Kingston upon Thames, United Kingdom
Level Contributor
114 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 1 week ago

The service is a tad slow at times, but not bad on the whole. The food is reasonable, though my steak was a little overcooked. The prices are about as much as you'd want to pay for the food, but the glasses of wine are a bit overpriced IMO. It's not an 'avoid at all costs' sort of place, but... More 

Helpful?
Thank Mmm_Spicy
Jamie's Italian R, Manager at Jamie's Italian, responded to this review

Thank you for you feedback. We take all comments on board and I will be sure to pass them on to the team here. Kindest Regards More 

Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

We havent been for a while but have been a few times for special occasions. Poor service, loud and so-so food. As an Italian it serves burger and chips in pretend newspaper so nuff said. Food is often cold and have even sent back over salted meals. You probably should go if you live locally and we will probably go... More 

Helpful?
Thank LevAriel
Jamie's Italian R, Manager at Jamie's Italian, responded to this review

Thank you for taking the time to write a review, it is insights like this help us improve going forward. I'm so sorry that things weren't up to our usual high standards.I have passed on your comments to our team and we will be putting action plans into place. I hope to see you again at Jamie's Kingston. Kind regards, More 

Surrey, United Kingdom
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Food was pleasant however sadly service was extremely slow. I had to ask 3 times for my first drink. I was quite thirsty by the end of my meal but knowing service was so slow i didn't ask for another one just in case it took another half hour to arrive. Shame.

Helpful?
Thank Grace N
Jamie's Italian R, Manager at Jamie's Italian, responded to this review

Many thanks for your feedback. I'm sorry you felt you were let down on this occasion. I will pass on your comments to the team and focus on improving in any areas we have not met our usual high standards.We hope you choose to give us another chance. Best wishes. More 

Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

We were taken by family to Jamie's Italian. Staff very welcoming Friday night very busy great atmosphere food and wine excellent. Prices were very good Starters great selection. Main courses good size portions of beautiful food. Deserts lovely lovely. We sat for seven thirty and left at eleven and we could have stayed later if desired. Highly recommended. Staff excellent... More 

Helpful?
Thank cloneybrien
Jamie's Italian R, Manager at Jamie's Italian, responded to this review

Hi, thanks so much for your feedback. So lovely to hear you had a fabulous time! We hope to see you again soon. Best wishes More 

United Kingdom
Level Contributor
23 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

A friend and I ate at Jamie's one Saturday evening. The staff were very accommodating and quickly found us a table in the corner of the restaurant. Although the service was quite slow my friend and I were not in a rush and were happy to catch up. We both ordered the homemade lemonade, unfortunately it was extremely sour. The... More 

Helpful?
Thank 360Traveller83
Jamie's Italian R, Manager at Jamie's Italian, responded to this review

Hi ,thanks for your feedback. I'm sorry you felt the dishes were not up to standards and the homemade lemonade was not to your liking. I'm glad you enjoyed our delicious epic brownie. We never like to have a guest leave unsatisfied ,so please do,in future,raise all your concerns to our management team,who are always happy to help. We hope... More 

Level Contributor
139 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Took friends out who wanted to try Jamie's. Two of us had the sirloin which was very tasty but at 23 pounds very expensive for a sirloin cut. I had skinny fries to avoid the grease of the others. I was quite surprised that they were frozen store bought fries baked in the oven. At these prices cut up some... More 

Helpful?
Thank Bruce H
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Many thanks for your feedback. I am really pleased you received good and helpful service. Our sirloin steaks are 28 day dry aged beef, and i agree, are very tasty, but do come with that price tag due to the quality. We have such a variety of chairs in the restaurant, my tip is, when you come in, request a... More 

1 review
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Staff are great but not many choice in the variety of food and not worth the price they are charging for the dishes they serve.

Helpful?
Thank Setul D
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Many thanks for your feedback. Our team here at Jamie's are always more than happy to go through the menu with you to help pick out the favourites or make personal recommendations. We are very proud of the quality of ingredients we use and able to sell them at great value for money. Please let us know next time if... More 

London, United Kingdom
Level Contributor
178 reviews
139 restaurant reviews
common_n_restaurant_reviews_1bd8 95 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

As the title suggests, portions were small and food not even particularly good. Overpriced. Wont be returning.

Helpful?
Thank dave b
Jamie's Italian R, General Manager at Jamie's Italian, responded to this review

Thank you for your feedback. We have such a variety of options on our menu, our team will always be happy to recommend their favourites or mention if a side is needed with a dish. We use high quality products on our menu but are still proud of being very competitive on prices as a high street restaurant. Many thanks. More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$11 - US$25
Cuisine
Italian, European, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Drinks, Lunch, Dinner, After-hours
Restaurant features
Serves Alcohol, Free Wifi, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
11:30 - 22:00
Monday
12:00 - 22:00
Tuesday
12:00 - 22:00
Wednesday
12:00 - 22:00
Thursday
12:00 - 22:00
Friday
12:00 - 23:00
Saturday
11:30 - 23:00
Location and Contact Information
  • Address: 19-23 High Street, Kingston upon Thames KT1 1LL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Kingston upon Thames
  • Phone Number: +44 20 3326 4300
Description
JAMIE’S ITALIAN

Jamie’s Italian is a contemporary and informal restaurant with a menu that reflects Jamie Oliver’s passion for authentic Italian cooking, delivered with his own unique twist on classic recipes. Beautiful rustic dishes are created using carefully sourced, higher-welfare ingredients for the best flavour, but still at great value. This is a relaxed, affordable and accessible environment where the style, atmosphere and menu can be easily adapted to suit any occasion.

KNOWN FOR

Child friendly; great value, quick lunch; special occasions; group bookings, party planning.

Questions & Answers

Questions? Get answers from Jamie's Italian staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?