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RATINGS
Food
Service
Value
Atmosphere

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PRICE RANGE
£10 - £25
CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (493)
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Traveller rating
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All reviews pizza garlic bread linguine our waiter lovely evening quick lunch birthday meal rustica kingston andrei
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Reviewed 2 weeks ago

Very poor meal. Ordered the 'new' salmon and avocado salad. Small piece of salmon that was over-cooked. It had obviously been cooked in the fryer, had a strange crust and was dry and chewy. Two tiny pieces of avocado and a modest helping of salad....Ordered coffee and it took 20 mins to arrive after having chased it twice. Clearly profit margins are tight in restaurants and they can not afford to be over generous but this portion size was unacceptable as was the overcooking of the salmon.More

Date of visit: May 2024
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Reviewed 18 April 2024

Came here for lunch with a friend. The service was friendly but they were really rushed off their feet and really needed an extra pair of hands. Many food to go orders with pickups seemed to be a priority over those eating in. Food was...good but toppings on our pizza and pasta could have been moreMore

Date of visit: April 2024
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Reviewed 11 April 2024

Visited here as we had a gift card. We are a couple in our 70s and I use a stick. The staff were extremely attentive and helpful. The food was good although we did think the toppings on the rustica pizza were sparse. When it...came to tipping, the manager Greg refused it as he was only doing his job, very commendable. We then gave it to the waiter who on being told we were celebrating our wedding anniversary put a candle in our dessert, nice touch. We will definitely go here again.More

Date of visit: April 2024
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Reviewed 31 January 2024

I often go with friends for lunch as the food and service are good. But we were there the other day, had ordered and were awaiting food when we noticed new people arriving were turned away despite only maybe ten tables busy. It got a...bit chilly and the toilets were a very cold. It transpired only when we asked that they had a problem with the plumbing and no hot water. The heating was off. You’d of thought they’d offer customers there complimentary hot drinks at least. It really was chilly and no apology. Food and service good, building needed attention and a plumberMore

Date of visit: January 2024
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Reviewed 11 December 2023 via mobile

Grabbed a spot of lunch but let down bu the service. Short staffed it seemed to had to wait a bit. Only two of us so only two meals but one came first before the drinks. Then had to ask for the second maybe 15...minutes later. Generally a disappointing experience.More

Date of visit: December 2023
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Reviewed 16 November 2023

DO NOT GO HERE! Service was ultra slow and staff do not appear care about their customers. Had a table booked but we were still made to wait with alongside those who had no bookings. After being seated, took ages for order to be taken...- done by memory rather than written so got one of the drinks wrong. Starters arrived after 40 minutes and were tepid rather than hot - after another 45 min wait no mains so we questioned our waitress who instead of reporting back to us as to where our order was, proceeded to chat to fellow members of staff. After asking a second time, we were told that they did not know how long the wait would be. It appeared that the staff were prioritising take-away orders. As we had no idea how long it would be until we would get our mains, we decamped to the opposition and vowed never to return to this restaurant again. PS The next restaurant seated us immediately, took our order promptly and served it within a very acceptable timeframe. Looking forward to Zizzi Kingston's response to this appalling customer serviceMore

Date of visit: November 2023
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Reviewed 25 July 2023 via mobile

Visited here at the weekend. Amazing pizza. Best in Kingston. Great atmosphere and great service. It’s the place for pizza in Kingston!

Date of visit: July 2023
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Reviewed 24 July 2023

In the past couple of years we have had disappointing experiences here and vowed not to return. But we are glad we gave it another chance and went last week, they seem to have addressed the problems and found solutions. The food was tasty and...hot, the service improved and we had a good lunchMore

Date of visit: July 2023
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Reviewed 20 May 2023 via mobile

Popped in with my son Aleks for pizza on Thursday early evening. Had garlic bread followed by a pepperoni pizza and a meat feast. Amazing quality and a lovely glass of red wine. Staff and management amazing

Date of visit: May 2023
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Reviewed 7 May 2023 via mobile

We visited last night for my dads birthday and it was really lovely. Service great with lovely waiters, food was really lovely (amazing pizzas), great choice of wine and desserts too. The restaurant itself is lovely and clean and modern. Thanks for a lovely experience.

Date of visit: May 2023
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Reviewed 22 February 2023

We have come to this zizzi’s several times whilst shopping in Kingston, it’s a lovely restaurant, attentive welcoming staff, great food and wine. Highly recommend

Date of visit: February 2023
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Reviewed 21 February 2023 via mobile

Went here today to the Kingson upon thames, restaurant. Ordered drinks starter and two mains. One drink came incorrect so had to be changed. There was a really long wait for the starters the when it came one was incorrect asked for no onions on...the garlic bread but it came with it on. My wife ordered risotto for main, I ordered a chicken salad. I was later advised that they had run out of risotto. Five minute later was advised there was no avocado for the salad. My wife had change the risotto to the meatless meatball calzone, which she left most of as it was bland and was pretty disgusting. Long wait between starter and main also. Overall badly organised, terrible service, lack of choice due to lack of provisions.. probably the worst zizzi's I have been to.More

Date of visit: February 2023
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Reviewed 21 January 2023

Our family visited this Restaurant tonight. The food and drinks were reasonable, however the service was poor. The bill had so many items on it which were not ordered by us. My husband pointed this out and they brought an amended bill which we paid.Despite...the poor service we even paid a tip.However once my husband had left , the Manageress came over to me to say she wanted more money as the second bill was also wrong. When I asked her why they were messing us up she said 'excuse me very rudely and left in a huff with no apology.More

Date of visit: January 2023
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Reviewed 2 January 2023 via mobile

We returned for another lunch even after a disappointing previous visit. Sadly, again, the food took forever to arrive and was not worth the wait. It was tasteless and disappointing. Twice in a row is not a good sign and you really reluctantly pay the...bill for a less than mediocre meal. Staff start attentive but they trains off too. I hope they bounce back from whatever current situation they are in as they did use ti be very goodMore

Date of visit: December 2022
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Reviewed 19 November 2022 via mobile

Me and my sister had a amazing lunch at zizzi kingston ! Our waitress Emmie was amazing and was very quick !

Date of visit: November 2022
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ZIZZI - KINGSTON, Kingston upon Thames - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Zizzi - Kingston

Yes, Zizzi - Kingston offers takeaway services.

Yes, Zizzi - Kingston offers delivery services.

Zizzi - Kingston is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3