Highly Disappointing Experience
My party and I visited Narenj Restaurant last night, and I'm afraid I must share the unfortunate experience we had. It is rare that I feel compelled to write a review, especially a negative one, but in this case, the impact of...the situation necessitates it.
First and foremost, all four of us ended up with food poisoning. After consuming our meals, we were inflicted with severe nausea and vomiting that has persisted until the present time. As frequent diners, we are all certain that the sickness we've experienced has been a direct result of the food we consumed at Narenj.
Upon recognizing our condition, we reached out to the restaurant to report our situation and were met with a complete lack of concern or empathy. We were abruptly hung up on, which we found highly impolite and inappropriate. This is not the level of customer service one would expect from any establishment, let alone a restaurant where food safety is paramount.
In light of these incidents, I can't help but question the overall hygiene standards and customer service quality at Narenj Restaurant. I urge future patrons to exercise caution when considering dining here. As for my party and me, we will not be returning, and I cannot recommend this establishment based on our unfortunate experience.
One thing I've learned from this is the importance of a restaurant's transparency and accountability towards its customers, two qualities Narenj Restaurant seems to lack, at least from our experience.
I hope this review helps future diners make informed decisions, and I hope Narenj Restaurant takes the necessary actions to address these issues.More