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The Star Pub

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Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Location and contact

About
Come and See our beautifully refurbished pub! With delightful gardens and cosy fires our traditional, family-friendly pub is perfect for all seasons. The Star - Family Garden Open All Day Good Food Warm Welcome.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
CUISINES
Bar, British, Pub
FEATURES
Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Validated Parking, Accepts Credit Cards
Reviews (722)
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719 results
Traveller rating
396
192
69
33
29
Traveller type
Time of year
LanguageEnglish
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396
192
69
33
29
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All reviews fajitas liver burger pudding mash sunday roast prawns salmon ice cream salad play area chessington world of adventures booked a table birthday lunch family meal children's menu waiting staff
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1 - 10 of 719 reviews
Reviewed 4 days ago

For a pub the Star serves excellent quality food but it is not cheap. I would say go here for a very nice meal out but if you want a quick/cheap bite to eat try somewhere else. Not surprisingly with such good food it was...More

Date of visit: February 2019
Thank Jolyon101
Barons D, General Manager at The Star Pub, responded to this reviewResponded 4 days ago

Thanks Jolyon, that's lovely to hear and we look forward to welcoming you again soon :)

Reviewed 6 days ago via mobile

My husband and I had a lovely pub lunch - fish and chips and a ploughman’s. Will certainly go back again.

Date of visit: February 2019
Thank sarahhW6022IZ
Barons D, General Manager at The Star Pub, responded to this reviewResponded 4 days ago

That's great to hear, Sarah! Thanks for this fab review :o)

Reviewed 6 days ago via mobile

We had our engagement drinks at the weekend. We were given the function room which was just the right size for our party. Food was amazing and lots of it, everyone commented how nice it was. Gin cocktails are always amazing. Staff were very helpful...More

Date of visit: February 2019
1  Thank MichelleGrace36
Barons D, Customer Relations Manager at The Star Pub, responded to this reviewResponded 4 days ago

Thanks MichelleGrace36, we're delighted to hear how much you enjoyed your special celebration at the pub. Congratulations to you both and we hope to see you again soon :o)

Reviewed 1 week ago

We visited Star Pub Chessington for a work colleagues leaving lunch. She ordered nachos as a main, they came on their own (as a starter) and we then had to again explain we wanted them to come alongside all of our food. We then received...More

Date of visit: February 2019
Thank sharleen l
Barons D, Customer Relations Manager at The Star Pub, responded to this reviewResponded 1 week ago

Hi Sharleen, I'm very sorry to hear about this disappointing lunch and about how the situation was dealt with at the time. I have discussed your feedback with managers and would really appreciate the chance to speak to you about it direct. Please can you...More

Reviewed 1 week ago

We booked a table for 10 (5 adults and 5 children of varying ages) for our daughter's birthday on a Sunday afternoon. The pub was heaving. which was fine, always means a good atmosphere and I would have thought a good indication of quality. Sadly,...More

Date of visit: February 2019
Thank MarianL766
Barons D, Customer Relations Manager at The Star Pub, responded to this reviewResponded 1 week ago

Hi Marian, I'm so sorry to hear about this very disappointing visit to The Star and will investigate what went wrong, with Managers and staff who were working on Sunday. Please can you email me so that I can get in touch to apologise personally...More

Reviewed 2 weeks ago

It's been a few months since we've been here and it was nice to return. Tasty meal, good service. It was very busy and quite noisy at first, but there were a couple of large parties.

Date of visit: January 2019
1  Thank SueCaterham
Barons D, General Manager at The Star Pub, responded to this reviewResponded 2 weeks ago

Thanks Sue, lovely to see you again :o)

Reviewed 2 weeks ago via mobile

Been going to The Star for many years now and everytime its faultless. Excellent staff, excellent food and an excellent gin range. The perfect pub!!!

Date of visit: January 2019
1  Thank NelmsyLiam
Barons D, General Manager at The Star Pub, responded to this reviewResponded 2 weeks ago

Thank you so much for this excellent review and feedback! We look forward to welcoming you again soon:o)

Reviewed 3 weeks ago via mobile

Thank you so much Charlie and the team for squeezing us in without booking this evening. We had been stuck in traffic on the M25 for several hours and missed lunch with our daughter, so were a little fed up. We dropped into The Star...More

Date of visit: January 2019
Thank Poorolddear
Barons D, General Manager at The Star Pub, responded to this reviewResponded 2 weeks ago

Excellent! So pleased to hear that we were able to fit you in and how much you enjoyed your meals. Thanks for the lovely feedback and we look forward to welcoming you again soon :o)

Reviewed 3 weeks ago via mobile

We went for an early evening meal here on a Saturday night and it was absolutely packed. However the staff found our booking and seated us really quickly. They were very friendly and efficient, especially Nick who was exceptional. He was dealing with a packed...More

Date of visit: January 2019
Thank MaryZ207
Barons D, Customer Relations Manager at The Star Pub, responded to this reviewResponded 2 weeks ago

That's great to hear! Thanks for your lovely feedback which I will certainly share with Nick and the team :O)

Reviewed 3 weeks ago via mobile

Just back from an early evening meal at the Star where the food was absolutely first class. We started with a Burns Night Special 'Haggis and Tatties' - the Haggis just melted in the mouth. I had the spicy bean enchiladas, which came with the...More

Date of visit: January 2019
Thank Sarah_Newy
Barons D, General Manager at The Star Pub, responded to this reviewResponded 2 weeks ago

Aww thanks Sarah, this is such a lovely review! We're delighted to hear how much you enjoyed your visit and we hope to see you again soon :o)

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Questions & Answers
Ask a question
DebbieECB-G
11 October 2018|
AnswerShow all 6 answers
Response from Barons D | Property representative |
Hi Debbie yes absolutely! We’re very family friendly and have high chairs, a great kid’s’ menu and colouring activities too😊
0
Votes
DebbieECB-G
11 October 2018|
AnswerShow all 2 answers
Response from davie50scotland | Reviewed this property |
Hi Yes this pub is suitable for an 18 month old
0
Votes
GillyJHertfordshire
21 July 2018|
AnswerShow all 8 answers
Response from mbrommers | Reviewed this property |
hiya I think many people go to the world of adventures for the day and then round it off with a meal at the star it is short car journey away and on route for the M25 home for many people.
1
Vote
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