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Prince of Wales
Review
About
The Reigate Tavern is a newly-renovated pub where locals, office workers and commuters come to enjoy a welcoming space.
Features
CUISINES
Bar, Spanish, British, Pub
Meal types
Lunch, Dinner, Drinks
PRICE
££ - £££
FEATURES
Accepts Credit Cards
American Express
Digital Payments
Free off-street parking
Free Wifi
Full Bar
Mastercard
Outdoor Seating
Reservations
Seating
Serves Alcohol
Television
Visa
Wheelchair Accessible
Location
Free off-street parking
Does this restaurant have a TV?
Save this restaurant
Hours
Closed now
• Opens at 12:00 PM
Sunday
12:00 - 22:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:00
Saturday
12:00 - 23:00
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2.8
57 reviews
Excellent
11
Very good
15
Average
5
Poor
5
Terrible
21
Richard D
Reigate1 contribution
Sept 2024 • family
Met up with a couple of family members for a few drinks, (the others also ordered a stone baked pizza) back in late September. The pub was clean and not terribly busy, (which may well be why the barman, (possibly landlord?) put the football on the television) - for which none of us had any interest in.
Whilst the beer was very good, it’s a great shame neither the barman/landlord, nor the barmaid who wandered in had the courtesy to say, ‘please’ when requesting the £13 odd for the drinks. I know this is only a small point, but it doesn’t cost anything to be polite, especially when people are paying you for a service….
Written 20 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alice H
Manchester5 contributions
Oct 2024 • solo
I can see from reading other reviews that my experience was not a one off. I had booked a room for one night. There was piles of rubbish on the stairs as I climbed up to the top of the building. The room was basic and the bed comfortable but, although there was a kettle in the room, there were no cups, tea or coffee or glasses. I had to pull the bed out and go on my hands and knees to plug in a bedside lamp. The tv reception was intermittent. I couldn’t connect to wifi. There were dried scraps of food on the carpet and the shower was only luke warm.
However the bar staff was very friendly and helpful and served me a delicious pint of draught guiness! The girl even climbed up the 3 flights of stairs later to return to me my bag I had left in the bar.
It was a convenient stay but, at £86, not good value and I doubt I would stay there again, unless desperate. It was definitely an interesting experience and the old fashioned pub downstairs was very friendly, although bar and tables were sticky and it looked like cleaning was not a priority 😆
Written 18 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Julian H
Bury17 contributions
Oct 2023 • couples
Functional room, kettle etc, en suite. Ventilation not great (one window wouldn't open, and double bed definitely needs a new mattress. Convenient. Good value.
Written 5 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The_railwayrider
Redditch23 contributions
Jul 2021 • solo
I visited this pub last week as it was located right next to Reigate station, which was convenient for me as I was travelling by train. The pub building is excellent; the outside is adorned with old fashioned painted signs, while the inside is filled with old posters, photos, signs and even the smokebox from a steam locomotive. Upon entering the pub I received a very warm welcome from the bar staff, who allowed me to move to a different table from the one I was originally allocated. They also showed me the menu, which mainly consisted of pizzas, so I went for a margherita one. At the same time as ordering the pizza I went to get a pint, but unfortunately there was no cask ale available. The other reason I had made the journey to this pub was because it is owned by Shepherd Neame, one of my favourite breweries, and living in the Midlands I don’t often get the chance to enjoy their beers on draught. Nonetheless, I realised that this was out of the immediate control of the staff, so instead went for a pint of Spitfire Lager, which was very refreshing and well served. Not long after my pizza arrived, and I was a bit underwhelmed by its size considering it cost £8.95. It was very tasty, and also included some salad and a garlic mayo dip, but I just felt that for the price it could have been a bit larger. The pizza was also served in a cardboard tray, although there might have been practical reasons for this stemming from COVID-19. It was a bit of a shame as I think that if they made their portion sizes a bit more generous then they would do really well. That said, the staff were very friendly and clearly a lot of effort has gone into making the pub appealing to visitors, so I will be visiting again the next time I’m passing through Reigate.
Written 28 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Deborah H
Sunderland6 contributions
Sept 2022 • none
This is the worst hotel accommodation I have stayed at, if I could give 0 stars I would, the bathrooms are filthy with masking tape on the shower door and a disgustingly dirty with grime on the shower tray and plug. The carpets were also dirty and needed cleaning and hoovering. We had to ask for towels and had to wait 20 minutes while they went in the dryer. There was no tea or coffee in the welcome tray…… I could go on. For £80 per night this establishment is a disgrace, do not stay there
Written 12 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Philip H
3 contributions
Dec 2022 • none
What a place, its like something from the dark ages and very expensive,especially when you compare it to a travel lodge or alike
There were no towels in the room,
Little to no loo roll in the poor and very dimly light bathroom, with a broken loo.
Very cheep beds with poor quality bedding,
The place stunk of smoke, both in the stairwells and in the rooms. Clearly not applying the law on this subject in a work place.
Honestly...
Don't stay here unless you have no other choice
Written 19 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KJP
3 contributions
Mar 2022 • couples
From the other review it looks like this is quite a nice pub, unfortunately myself and my partner stayed in one of their rooms and didn't drink in the pub.
For £45 a night we were expecting a basic room for function and nothing else not anything fancy but we also expected the room to be at least clean. I have no idea when the room was last checked before we stayed in it. There was a pile of either pubic hair or facial hair in a pile in the corner of the shower tray and on the power shower unit was a nicorete patch so old it was no long white. those were the worse of several things like, room wasn't hoovered, the glass mugs for morning coffee were so filthy the glass was no longer transparent and the batteries in the tv remote had leaked slightly inside the remote (which was also a different brand from their new tv).
The latter issues i could have forgiven but the hair and patch in the shower isn't on. We left the room at 9am as we didn't want to stay in the room any longer than we had to and unfortunately there was nobody around for us to make a complaint to. We contacted booking.com as they were who we booked the room through but they advised us to contact The Prince of Wales first, so we did, which they ignored. Booking.com then got in touch and informed us that The Prince of Wales weren't going to offer any kind of refund. Again we are aware that £45 a night isn't going to be a night at the Ritz but cleanliness is all i really expect for that much money a night.
Written 27 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fishy Wishy
Dorking28 contributions
Apr 2021 • friends
The Prince of Wales has got a NEW CHEF and the menu is great. From pie and a pint £10 to a nando's quick bite, there is something for everyone. Bookings taken for a space in the garden atm. Well done Katie and her team. Fantastic service and excellent food (the chef will help make your food order downsized for children) so all welcome.
Well worth a visit.
Written 20 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aimee Wilkinson
Deal67 contributions
Apr 2022 • solo
The hotel and pub itself is undergoing a renovation so the outside looks like a building site, this isn’t too much of an issue but it would have been nice to be informed before I arrived as it was quite uncomfortable to be sitting in my room with builders outside my window.
The hotel room is spacious but so dirty. They seriously need to hire some housekeeping, the floor was unhoovered, the sides hadn’t been wiped down, the bin had not been emptied, the sink had hair inside, the shower had mould growing up the wall and the worst part is the toilet did not have a toilet seat. Instead I had to sit on the rim of an unwashed and simply gross toilet.
The bed is so uncomfortable, I literally got no sleep as it felt like small knives were stabbing me with every movement I made. The bed sheet did not fit the mattress so it kept popping off at the sides.
The lamp next to my bed did not work, and the main light bulb is so dim.
On the plus side, the staff are so lovely!
And the absolutely tiny tv did give me a giggle
Written 6 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dapper G
6 contributions
Oct 2024 • solo
This place is awful! There's discarded items on the stairs. The rooms are at the top of the property, two flights of stairs up. Not only is the place cluttered, but grubby too. It could also do with redecoration.
On arrival the beds looked like they had not been changed. The bar staff said they were, but were just unmade.
The TV remote had no battery cover on it and did not work. The TV works off of an internal aerial in the room. Had to position it on top of the TV to get a watchable picture.
There's a 3 bulb light fitting in the room and the skinflint have got one working bulb in it!
There are cracks in the ceiling that have been painted over.
Written 22 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
steve P
1 contribution
Jun 2024 • business
WHAT EVER YOU DO, PLEASE DO NOT, I REPEAT DO NOT STAY AT THIS HOTEL/PUB!!!!!!!!
I booked in this evening and my room was at the top of the building, having to walk passed piles of rubish, boxes, piles of clothes and washing products.
The room was very basic, but I thought at the time it's only one night, THEN I LOOKED IN THE BATHROOM!!! The toilet was full of urine and solids and my immediate thought was this room had not been cleaned.
I then pulled the covers back on the bed and the bottom sheet had not been changed and was soiled in 2 places with human waste. I then went down stairs and requested a new room. The barman was less than interested and did not want to look at the bedroom. Instead he texted the manager who told him that someone would be in changes the the sheets and wash the toilet at 6pm.
I calmly waited and waited until 7pm with no responce or change of sheets, so I booked an ateritive hotel and went down to see the manager and handed the keys back in.
I can see from the photos others have suffered and stayed in the same room as me today.
PLEASE THINK TWICE BEFORE BOOKING A ROOM AT THIS HOTEL/BAR
Written 11 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bobby P
Round Rock20 contributions
Dec 2023 • family
According to their website this hovel is "It’s the kind of pub you won’t want to leave in a hurry - and four great guest rooms mean you don’t have to. Enjoy a relaxed and comfortable stay in Reigate, and wake up to a beautiful breakfast hamper every morning" There was no heating in our rooms, the toilets are filthy, mold around the windows, stained and filthy toilets, cups that are stained and unwashed.. no breakfast hamper, (thank god) and nobody around to check out (8;00AM) .All in all a pig-pen that should either close or change management or ownership.
Written 23 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Loo Loo M
9 contributions
Jul 2023 • solo
Booked to stay one night - Nil welcome from staff - horrible atmosphere- completely disinterested - booked a room with a private bathroom - found I was sharing with the whole of the top floor - bathroom door would not shut - the rear of the building door left open - Unsafe!! room standard poor - dirty - expensive - FELT SO UNSAFE I BOOKED A TAXI AND LEFT.
Written 15 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tom W
7 contributions
Sept 2022 • solo
I wouldn't stay here again for the following:
- Room was unclean
- Room was unprepared
- Staff had not checked the room before letting me go in
- Items from previous people staying there were still in the room
- All plugs in the room except 1 were short circuiting. It was insanely dangerous.
- No breakfast was provided
- WiFi did not work although they have you connect to one. The download speed was so slow that I couldn't open Google without waiting 45 seconds.
Please do not waste your money, just go stay in a travel lodge.
Written 15 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dean b
Worthing7 contributions
Sept 2021 • couples
I think we may have stumbled across the Ghetto of Reigate. On arrival we noticed the glass in the door was boarded up, and there was piles of rubbish either side of the stairs.
Staying optimistic we headed upstairs to our room.
We thought we'd close the curtains and put the TV on, the curtains were completely transparent in one window, and in the other window the curtains were too small to cover the window. Light was beaming in from the platform of the train station which we were overlooking.
We soon realised, after having looked for the TV control, that the lack of curtain was actually quite handy, given the fact that we had no lightbulbs. So we could use the light from outside! Genius idea to assist with global warming!
Luckily we had a phone to check the time as the light was so bright all night I couldn't tell when morning had actually come....
The toilet was across the hall and didn't have a sink to wash your hands as this was in the bedrooms, 2 issues here, the towel to dry your hands was in the toilet. So one would use the toilet, touch all the door handles with dirty hands to walk to room to wash hands, then touch dirty handles on the way back to the toilet to dry your hands??
But at least my Fitbit logged the steps right! Surely that's a bonus?
After the phone confirming it actually was morning we got ready to leave! Credit where credit is due there was a lovely supply of teas,green tea, chamomile, coffee etc, and also plenty of salt and peppers from McDonald's which the staff had kindly made the effort to acquire.
Finding that we only had one cup, ( The other belongs to a guy called Ken ) we decided to skip the tea and leave as fast as we could! As we headed down the stairs, there was a mini assault course, of shoes, socks, a wallet and phone strewn all over the stairs suggesting that one of the other guests had either a very good - or very bad night?
Lastly please be careful if you are feeling romantic, the head board isn't actually attached to the bed and the bed moved across the room meaning the headboard could possibly fall on top of you and cause a nasty injury!
Enjoy your stay......
Written 19 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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