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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Drinks
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meals, features, about
Reviews (370)
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Traveller rating
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All reviews mixed starter pad thai duck chilli prawns great thai food quality of food portion size
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Reviewed 31 October 2023

I went to lunch here today. I ordered a pad Thai told the waiter no egg as I don't not have eggs. When she brought the noodles they were very soggy and clumsy looking when asked the reason she said if you don't want egg...that's what you get. And she had the audacity to tell me if you want eat or leave and she took my noodles away. And she says every time you come you say no egg. I was so pissed and confused how else would a person convey their dietary needs like I eat no eggs or I am a vegetarian.The waiter was so rude wish no one will be treated as I was. Ruined my day. Sorry I forgot to click a pic of the food as I walked away as I don't want to be in a place that treat people so bad.More

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 June 2023 via mobile

This is a hidden gem. The staff are friendly and welcoming. The food is authentic, exceptionally tasty, fresh and good portion sizes

Date of visit: June 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narumon Maam, Owner at Number One Thai Restaurant, responded to this reviewResponded 2 July 2023

Dear Alan, Thank you for your feedback, we are glad that you enjoyed your meal and a service, we look forward to seeing you again. Khob Kuhn kha.

Reviewed 20 April 2023

Have been going here for than 15 years 3 different owner present Owner Tom & Mam are the Best. All the staff atre Great. One waitress looks a bit sad but when she smiles her whole face lights up a different person. Lovely lady

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2023

The food was ok. But I had ordered a vegetarian dish, Tau Hu Phad Prik Gaeng, and it had no baby aubergines in it. They then cheekily(?) gave us an extra dish during the mains we didn't order but charged us for it, Thod mum...goong. At first, we thought it was part of the mains we had ordered so we ate it. But it wasn't the case. We paid but wasn't pleased we ended up paying more than we expected.More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narumon Maam, Owner at Number One Thai Restaurant, responded to this reviewResponded 19 April 2023

Dear, Josie We apologise you did not enjoy our food and services as much as we intended to provide you. Our Tau Hu Phad Prik Gaeng contains baby aubergine in every dish which can easily be mistaken for Thai Aubergine, we are sorry if the...More

Reviewed 16 April 2023

Fantastic food and fantastic service and cozy setting with a good atmosphere. Will definitely be back.

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Narumon Maam, Owner at Number One Thai Restaurant, responded to this reviewResponded 20 April 2023

Dear PaulhL2562KB, Thank you very much for your feedback, we are glad that you enjoyed your meal at Number One Thai Restaurant, we look forward to welcoming you again Regards, Number One Thai Restaurant

Reviewed 11 April 2023

Very poor quality. I ordered prawn toast for a starter which had virtually no prawn inside it and then fried rice with king prawns which turned up with 5 prawns inside it. I eat Thai food every week of the year and this is the...poorest value for meal I have ever had. I was asked if everything was OK and I explained the above and was told "thank you for the feedback" Disgraceful service and quality of food and value for money. If you're happy to be ripped off come here!More

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, Owner at Number One Thai Restaurant, responded to this reviewResponded 12 April 2023

Dear andrewcZ9039CM, I apologise you did not enjoy your meal AGAIN this evening, In regards to my staff comment about your feedback, I believe you may have misunderstood her intentions. All our staff take our customer's feedback very seriously, we want to ensure that we...More

Reviewed 7 April 2023 via mobile

Controlled zone parking....free after 1830/1900. Toilet upstairs. Busy and rightly so. £170 for 5 people starters main desert and drinks.

Date of visit: April 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2023 via mobile

This is an excellent Thai restaurant with lovely staff and an attentive manager. We have been going to Number One Thai for years and it never disappoints. The menu has great variety and the dishes are all full of authentic Thai taste.

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, General Manager at Number One Thai Restaurant, responded to this reviewResponded 11 February 2023

Dear FootprintBangkok, Thank you very much for taking your time to write us a feedback, We are glad that you enjoyed your meal and a service, we look forward to seeing you again. Khob Kuhn Kha , Number One Thai restaurants

Reviewed 4 February 2023

Everything was good until we get the bill. I saw them charging us £2 for chilli in fish sauce. Normally, all the other thai restaurants i go to offer this as a complimentary sauce and if they were going to charge me they should have...told me. The server then asked the manager and told me we should pay. Then the manager came and told me she'd knock off £2 from the bill if i didn't order it. Then she started telling me this sauce is never free anywhere else and they all charge. I said i was in another thai restaurant last weekend and they didn't charge..? Then she demanded i told her the name of the restaurant. When i told her the name and location of this other one, she said "they will charge you service fees etc" I said you are charging service fee plus £2 for the sauce? Then she told me nothing is free because we are in economic crisis and they buy everything so i shouldn't expect to get things for free....! This part is really unnecessary and irrelevant. Even if that's what she thought, I have never met any hospitality staff arguing with the customer for the sake of arguing and tried to teach economics. While we enjoyed the food and the atmosphere in the restaurant and all the other staff were nice, what she did completely ruined my dinner and my evening. Me and my friend left the restaurant feeling so uneasy.More

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, Owner at Number One Thai Restaurant, responded to this reviewResponded 5 February 2023

Dear Susindn, We are apologies for the confusion over the charge for a chilli fish sauce we should have told you when you ordered that was a charge but you insisted that you just asked didn’t order however we did deducted this from the bill....More

Reviewed 1 November 2022 via mobile

The food is characterised by fresh, spicy, genuine flavours and high quality ingredients. The owners and staff are lovely and the restaurant’s jolly atmosphere makes you want to stay all evening

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, Owner at Number One Thai Restaurant, responded to this reviewResponded 3 November 2022

Dear spitalfields_11, Thank you very much for your feedback, we are glad that you enjoyed your meal and a service at Number One Thai Restaurant, We look forward to seeing you again. Regards, Khob Khun Mak Kha, Narumon

Reviewed 10 September 2022 via mobile

Amazing food, explosion of flavour in my mouth. Has just became my new favourite restaurant. Can’t wait to return to this amazing little restaurant.

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, Owner at Number One Thai Restaurant, responded to this reviewResponded 11 September 2022

Dear dickers, Thank you so much for your feedback, we are glad that you enjoyed your meal, we look forward to seeing you again. Regards, Number One Thai restaurants

Reviewed 19 July 2022

I very rarely post a review but for this restaurant I am pleased to make the effort. I posted a review when the restaurant was first open and it is as good now as it was then. I simply cannot find fault with it. I...strongly recommend the No 1 Thai in Sutton to Tripadvisor.More

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, Owner at Number One Thai Restaurant, responded to this reviewResponded 21 July 2022

Dear Gordon, Thank you very much for your feedback, we are glad that you enjoyed your meal, we would like to thank you for your support in the past 10 years . Khob Kuhn Mak Kha, Narumon

Reviewed 12 June 2022 via mobile

Revisited the restaurant on our second trip to Sutton based on a great previous experience and we were pleased to find the food as good as it was during our first visit. Would definitely recommend the food here

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, Owner at Number One Thai Restaurant, responded to this reviewResponded 13 June 2022

Dear Ripshaw, Thank you very much for your feedback, we are glad that you enjoyed our services and a meal at Number One Thai, we look forward to seeing again next time when you stay in Sutton. KhobKhunKha, Number One Thai Teams

Reviewed 3 June 2022 via mobile

Delicious food, friendly service. Best meal we’ve had in Sutton on this trip. Every dish we had was full of flavour, portions were generous. Decent wines as well.

Date of visit: June 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, Owner at Number One Thai Restaurant, responded to this reviewResponded 13 June 2022

Dear Patti D, Thank you very much for your review, we are glad that you enjoyed your meal and a service, we look forward to seeing you again. Khob Khun Kha, Narumon

Reviewed 19 March 2022

Great meal with friends, a little gem of a restaurant! Will definitely be eating here again. Thai green chicken curry was one of the best I’ve had, tasty seabass dish, quality pad Thai with prawns

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NumberOneThai, General Manager at Number One Thai Restaurant, responded to this reviewResponded 21 March 2022

Dear Helen, Thank you very much for your feedback. We are glad that you and your friends were enjoyed a meal at Number One Thai, we look forward to seeing you again. Khob Kuhn Kha Narumon

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NUMBER ONE THAI RESTAURANT, Sutton - Updated 2023 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Number One Thai Restaurant

Yes, Number One Thai Restaurant offers takeaway services.

Yes, Number One Thai Restaurant offers delivery services.

Number One Thai Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4