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Cafe Rouge Haywards Heath

Certificate of Excellence
££ - £££
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33 The Broadway, Haywards Heath RH16 3AS, England
+44 1444 440888
Website
Today
09:00 - 23:00
Closed now
All hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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270 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Burgess Hill, United Kingdom
Level Contributor
49 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW

I have visited this branch of the well known chain many times but unfortunately the shine is going off for me. There has been a slight change to the food and drinks menu, although staple favourites are still there, and that is a good thing. The problem with our last visit was that three out of four of our meals... More 

Helpful?
Thank dyneyboy
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you for taking the time and care to provide this feedback - we are sorry to hear on this your most recent visit the food was not to the usual high standards of this restaurant. So we may look into this further we would welcome some additional details at our contact page - caferouge.com/howwasyourvisit. We will then be able... More 

Lewes, United Kingdom
2 reviews
4 of 5 bubbles Reviewed 2 weeks ago

Have been to several restaurants in this chain and the service and food is consistently good. Fantastic value with Tesco boost voucher (£2.5=£10.00).

Helpful?
Thank sawy381
A TripAdvisor Member
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Had a lovely meal and wine at Cafe Rouge this week. The service was fantastic, extremely friendly staff who recommended dishes and drinks. Will be back :)

Helpful?
Thank A TripAdvisor Member
Burgess Hill, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 weeks ago

Booked in for a meal last night with friendss, greeted by really friendly staff, got a lovelly table, and had one of the best steaks ive ever eaten, Fillet steak cooked medium rare with a peppercorn sauce, it was so good, followed by a beautifull chcoclate fondant, will be going back again very soon, for a fillet steak again.

Helpful?
Thank gerald7688
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you Gerald - good company, a warm welcome, a lovely table and one of the best steaks you've ever eaten ! It certainly sounds like a great experience. Thank you once again for letting us know, it is always great to hear of such experiences. See you again soon for another fillet steak ! best wishes More 

Level Contributor
21 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Had a great breakfast here with my 18mth old and hubbie. Staff were attentive towards my kid and understanding. Did was lovely. Don't recommend the orange juice really not nice otherwise lovely

Helpful?
Thank lindfieldmummy
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you for your feedback - we are delighted you had a great breakfast and found the staff attentive and understanding. We do take on board your additional comments about the orange juice. Thanks again for letting us know, best wishes More 

Steyning
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

Thirteen of us had Sunday lunch , we had pre booked our table so it wasn't a surprise . The food was average but the service awful , we sat down at 1.00pm and got our main course at 2.30 . We had to keep asking to order and felt completely neglected . Don't go there .

Helpful?
1 Thank Nick B
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

It is most disappointing to read of your recent experience with us, but we are grateful you took the time and care to let us know. We do strive to ensure our guests leave our restaurants delighted with their experience, we are sorry to hear this was not the case for your visit. We would certainly like the opportunity to... More 

Copthorne, United Kingdom
Level Contributor
7 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

I like cafe rouge, you can get nice food at a price, but i think it's only worth it if you throw a bunch of Tesco club card vouchers in. One thing i ordered a medium sirloin - received a well done minute steak. Waitress should have known the difference and admitted she'd written it down wrongly. Replacement came quickly... More 

Helpful?
Thank Stuart M
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you Stuart for this feedback - we do value all feedback, it is by listening to our guests' comments we can continue to improve our experience with us. I will most certainly forward your feedback to the Area Manager to address with the team at CR Haywards Heath. Thank you once again, best wishes More 

Burgess Hill, United Kingdom
Level Contributor
50 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

My husband and I went for steak and frites with glass of wine. Steaks were not well done as requested and were only just warm. Frites were ok, if you like matchstick chips. Service was reasonable. Will not be rushing back.

Helpful?
Thank Rosemary C
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you Rosemary for taking the time and care to provide this feedback - we are sorry to learn neither the food or service was to our usual high standards, so would request some additional details at our contact page - caferouge.com/howwasyourvisit so we may investigate further. We do value all feedback, so thank you once again - best wishes More 

Horsham, United Kingdom
Level Contributor
21 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 26 October 2016 via mobile

The service was awful as there aren't enough staff. The food from the set lunch menu was awful. The chicken was overcooked and very dry and the pate was very salty. Typical chain restaurant. No care taken.

Helpful?
Thank Knowsaboutfood
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you for taking the time and care to provide this feedback. We strive to ensure our guests leave our restaurant delighted with their experience, so it is disappointing to learn on this occasion neither the food or service was to our usual high standards. So we may look into this matter further and be able to provide a more... More 

Brighton and Hove, United Kingdom
Level Contributor
24 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
2 of 5 bubbles Reviewed 18 October 2016

Had a brunch here as it was a special offer. Wasn't even worth the discounted price we paid. How hard is it to get a cooked breakfast so wrong? I had to send mine back as the scrambled eggs were stone cold and rubbery. The portion sizes were pathetic - surely more than a thimble of baked beans wouldn't bankrupt... More 

Helpful?
1 Thank robberyj
john_cafe_rouge, Guest Relations Manager at Cafe Rouge Haywards Heath, responded to this review

Thank you for taking the time and care to provide this feedback - we are sorry to hear the standard of your meal left you feeling disappointed with your visit. We would like to look into this matter further and would request some additional details of your visit at our contact page - caferouge.com/howwasyourvisit. We will then be able to... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$14 - US$19
Cuisine
French, Cafe, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Outdoor Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Seating, Waitstaff
Good for
Cheap Eats, Groups, Kids, Business meetings, Special Occasion Dining, Child-friendly
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 33 The Broadway, Haywards Heath RH16 3AS, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  Haywards Heath
  • Phone Number: +44 1444 440888
Description
Café Rouge is located in the old fire station, which has been transformed into a stunning bistro - offering a little slice of Paris in Haywards Heath. French doors open up onto the outdoor terrace, a lovely sun-trap over the summer months. The restaurant also offers a gorgeous private dining room which can be booked free of charge, this can seat up to 24 people for celebrations or events. Book now and experience our fantastic menu with friends and family.

Questions & Answers

Questions? Get answers from Cafe Rouge Haywards Heath staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?