Lunch for 2 adults and children. Disappointing and poor value for money. Asked if we could have bacon sandwich for our granddaughter rather than a BLT.. a definite yes. 2 slices thin white bread and minimum very well cooked bacon. Fish finger sandwich - same...2 slices thin white bread with salad garnish.. packet fish fingers not fresh fish. Complained when given bill as charged full BLT price. Apparently our fault for not having the full item from the menu. Reduced to £8 which is still a huge over price. Triple cooked chips £4.25 … actually frozen fries. We appreciate the need to pay a fair price, this was so overpriced! Don’t go out for lunch to be made to feel like we were Shouldn’t be made to feel like we were .. certainly not what it used it be … will never return and would not recommend it to anyone.More

Nice interior, friendly service, good selection of beers and ales as one would expect from Fullers, but the food ordered at 3.00 p.m on Sunday afternoon was just average. In fact, trying to find something other than sweet treats in Petworth was very hard. I...had baked mushrooms with some salad leaves. The dish was very greasy as in addition to cheese there was too much dressing. The dish appeased my hunger but was disappointing.More

Walked in to an empty pub with two members of staff busy behind the bar doing whatever. One of them noticed me and said to other, “customer waiting to be served” to which the other responded without looking round “they will just have to wait!”...Not impressed and needless to say, I didn’t wait.More

Absolutely awful staff and the service. I was the witness of a drunk manager swearing and abusing customers on a Saturday night. They won’t even say hello to you once you walk in. Drinks are served in dirty glasses. Someone needs to fire the staff...and focus on hiring people that are professional!More

Terrible experience - we had a table booked for 12:30 with friends and two under 5's... it took 1.5hrs for our food to arrive despite repeated request for he kids food to be brought out at least. The waitress advised it would be "another ten...minutes" 3 times and then said it was the "children's chicken" that was taking so long. when the food did arrive, the chicken was so over cooked it looked like it had burnt skin attached, even though it was skinless and instead of providing "extra" gravy with the sausage and mash in a side dish like any other establishment they poured the entire amount in a bowl, so you couldn't actually see the potato or sausage and instead we had a gravy soup! There was no effort by staff or management to rectify, they at least had the sense not to try and charge service!More

Visited with family recently intending to have lunch before visiting a National Trust property nearby. We made our choices but unfortunately 2 or 3 items were off the somewhat limited menu including, surprisingly, soup. We were served our drinks quickly but then the wait began....When I enquired as to the whereabouts of our food after half an hour, our waiter asked if we'd like him to check with the kitchen. Yes, we would like, particularly as we had a hungry child in tow We were then told: 'About another 15 minutes' as our food was currently being prepared. After about 10 minutes I was presented with a finger bowl of warm water and a piece of lemon (I was having the mussels) so quite naturally assumed something was about to be served. Afraid not stomach, don't get excited. Another 10 minutes elapsed and so I asked a passing member of staff why I had been given this unaccompanied treat, although by now I was strongly resisting the urge to eat the lemon and down the contents of said finger bowl. This was then whisked away and exchanged for a warmer version. Exactly an hour after ordering, out came the food to a decidedly icy reception from our table of ravenous people. It had been a very long time since breakfast and we were fast running out of time to do the very thing we had journeyed to Petworth for - visit Petworth House. Had someone had the decency to inform us there was going to be an exceedingly long wait to get served, we would have gone elsewhere - which was presumably precisely why they didn't. We had to eat our food quickly, skip desserts and coffee and get going. The food was okay and mussel sauce was delicious but quite a small portion. Apologies belatedly offered when we paid the bill and left were not especially sincere nor overly effusive. This is obviously what passes for normal service t The Star and therefore not considered anything out of the ordinary. Would not recommend and indeed as we left, we were well placed to warn some people just coming in of the lengthy delays they would be facing - since the staff clearly wouldn't. One lady mentioned she was only wanting soup, so we were of course well placed to tell her that particular item was off the menu. A great pity we didn't just bring sandwiches.More

On arrival at around 1pm we were told there was a wait for 45min for food and that some choices were off the menu. Thought about going elsewhere and wished we had to be honest. It turned out that around 30-40% of the menu wasn't...available and so with limited choice i ordered something i wouldn't normally and my wife had 'catch of the day'. The menu was priced a little high ie £18 for fish and chips. Really? Sometime after ordering i was informed that the dauphinoise potatoes from my choice were not available and that i would get roast potatoes! So i had limited choice to start with and then a make do meal. What?? My venison was just luke warm and my wife was quite disappointed with her fish dish. All in all a spur of the moment treat for us was an expensive and disappointing one. The staff didn't ask how the meals were with opportunities to do so. I believe they knew the meals were not of value and were afraid to ask. A real shame.More

Booked a table online and received an email confirmation for lunch on 19th Dec 22 as we were meeting half way with family from Chichester after a visitcto Petworth House. Turned up at 12.45 to find the pub closed! Spoke to a local who said...they dont open on Mondays and, in his words, they were 'useless'. As we had travelled some way to meet up we tried The Angel but they were fully booked. Managed to get in at the Welldiggers Arms a mile or so out of town. When I tried to email the pub on the email address from their website to find out why they take bookings for times when they are closed my message bounced back, unable to deliver. Avoid this place!More

Cracking pub, great service, well kept beer and wonderful food - what a find! Warm and cozy, homely, comfy surroundings, spotlessly clean, felt traditional yet is also contemporary. Interesting menu, lots of fish, again with a contemporary twist. We had smoked mackerel pate and lumpfish...roe, with chunky granary toast, and an outstanding sweet succulent onion pickle. Absolutely scrumptious! Highly recommended, will definitely return when back in Petworth.More

Deceptively large and tastefully country pub decor. Good service from attentive and friendly staff. Had the Rib Eye steak - a nice cut and well cooked in itself but was amazingly overshadowed by the plentiful and well-though out sides of chips, giant onion rings, garlicky...and buttery mushrooms and beef-dripping gravy. Delicious food from a chef who clearly knows what he's doing. Decent portion size is a dying trend, but not here.More

Stopped here for lunch during a visit to Petworth. Was quite busy but was greeted with a warm welcome and had a seat in the conservatory area. Drinks arrived promptly and so did the food once ordered. I went for the locally sourced sausages &...mash with onion gravy. Very good portions. Service was very good and would re visit if we came back to the area.More

We had booked for lunch on Saturday but on arriving at the pub were told we would have to wait an hour to be served! Getting an alternative lunch venue in Petworth on a Saturday is nigh on impossible. Very disappointing and very poor management...by the pub. So I cannot recommend this as a venue for lunch. Unusual for a Fullers pub!More