The Star

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Review

633 reviews

#4 of 18 Restaurants in Petworth££ - £££, Bar, British, Pub

+44 1798 368114+ Add website

Hours

Sun

12:00 - 20:00

Tue

17:00 - 22:00

Wed

11:00 - 21:00

Thu

11:00 - 23:00

Fri

11:00 - 23:00

Sat

11:00 - 23:00

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Ratings and reviews

4.5

633 reviews

#4 of 18 Restaurants in Petworth

RATINGS

Food

Service

Value

Atmosphere

Details

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PRICE RANGE

£8.00 – £25.00

CUISINES

Bar, British, Pub, Gastropub

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

meals, features

Location and contact

Market Square, Petworth GU28 0AH England

+44 1798 368114

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Does this restaurant have live music

Yes

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About

Centrally located in the heart of Petworth town, The Star is a historic lovely pub, serving amazing food and drink 7 days a week, your home from home where you can relax, unwind and socialise. Our drinks include award winning draft beers, along with a wide selection of Sierra Nevada craft beers. With wonderful wines from across the world and amazing selection of local gins. All our food is freshly prepared by the best chefs in Petworth, locally sourced where possible using seasonal ingredients and cooked to order. Every week our special menu changes and our a la carte has many firm favourites. We are famous for our Sunday roasts serving the best cuts of meat; beef, lamb, pork and chicken with all the trimmings.

PRICE RANGE

£8.00 – £25.00

CUISINES

Bar, British, Pub, Gastropub

Special Diets

Vegetarian friendly, Vegan options, Gluten free options

Meals

Lunch, Drinks

FEATURES

Takeout, Reservations, Outdoor Seating, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards, Table Service, Live Music, Dog Friendly, Non-smoking restaurants

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4.5

633 reviews

Excellent

396

Very good

147

Average

Poor

Terrible

nicolatraceyeldridge

Bognor Regis5 contributions

Simply superb

May 2021 • couples

We’d heard good things about The Star since the new management took charge and decided to pay a visit. We weren’t disappointed! The friendly nature of this place was overwhelming and we immediately felt right at home. We knew that the new head chef Mark West had a decent reputation and we were delighted to be able to meet Mark and chat with him before we made our choice from the impressive menu. I settled on good old fish & chips and my husband chose a char-grilled steak. Both were excellent, served quickly, and the portions were very satisfying. It was also a nice touch when the manager Gemma enquired how we had enjoyed our food and visit. All in all we thoroughly enjoyed the experience, so much so that we felt compelled to write this review and will be returning again very soon.

Written 27 June 2021

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Trevor A

Sidlesham4 contributions

Lovely Friendly Pub

Aug 2021 • family

We arrived in Petworth in the evening looking for a tea shop to have a cup of tea and feed our baby and dogs. We could not find an open one but ended up having a fantastic experience at The Star were we were served with a pot of delicious tea and biscuits , given dog bowls and did biscuits for our four legged friends and a jug of hot water to warm the baby bottle, all for the price of a cup of tea. Lovely pub and super friendly, thank you, we’ll be back!

Written 18 August 2021

FebbreDaCavallo

52 contributions

Superb Sunday lunch

Mar 2020 • friends

This pub looks small from the outside but extends back into a lovely conservatory area. Staff were friendly, efficient and accommodating. Ordered roast beef which was delicious. The biggest Yorkshire pudding I've ever seen! Good portion sizes, quality ingredients, and all well cooked, melt in the mouth beef. Salted Caramel cheesecake for dessert was fantastic. A good choice of dishes and all reasonably priced. Will definitely recommend and be visiting again soon.

Written 15 March 2020

starpetworth

Thank you for your review and I’m glad you enjoyed your visit on Sunday. We are really pleased that you enjoyed your time with us and that the team looked after you. We want The Star to be somewhere people can come and relax, socialise and enjoy good food and drink in comfortable surroundings. Hope we see you again soon for another great experience.... Thank you

Written 16 March 2020

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

British078

6 contributions

Great food, very poor FOH management.

Oct 2021 • friends

Really quite disappointed with our experience at The Star. Having heard the food is now good here again, we booked a table over a week in advance for 7.30pm on a Friday night. We arrived shortly before 7.30 wanting to have a drink at the bar prior to sitting down and ordering food. We were told if we didn’t order by 7.45 that the kitchen would close as we were the only reservation, at this point we should have noted the alarm bells ringing and just gone to The Angel or Megdhoots! There were no bottles of Prosecco despite emailing in advance to ask for a couple of bottles to be chilled in the fridge (one of our group had been told previously that they’re known to just leave them in the cellar which isn’t quite cool enough for chilling wine) only the mini ones priced at £9.99 each. The bottle of wine we did order was already open with a glass missing from it, this was obviously sorted straight away but not the point really. I should also add at this point, other than two people at the bar, we were the only customers in the whole pub so there’s no excuse and also absolutely no atmosphere. We were told when ordering that we couldn’t have steak as although the butcher had delivered them, they’d not had time to prepare them, why this was I have no idea as the place was dead! The starters we ordered came quickly and were lovely, the mains followed a little too promptly afterwards but were equally tasty, well presented and nicely cooked. We decided to skip dessert and go somewhere else altogether for another drink after our meal. On paying the bill, we’d been overcharged for all of our drinks. The two bottles we had were £10 more expensive than when one of our group had been in just one week before hand and we were just told that the manager had put the prices up! £10 per bottle in the space of a week is pretty steep to say the least! Even with the greedy increase, we were overcharged even on top of that. At this point two more customers came in for a drink and they too complained at the price of two spirit and coke mixers that came to £20 and the coke was flat, the response being the manager is away. Perhaps the manager shouldn’t go away if she can’t leave adequately trained people to cover the pub? I couldn’t help but feel really sorry for them at being left to pick up the pieces and look after such a badly managed pub. There is virtually no seating outside to sit at the 4 tables (I think they had 4 chairs between all these tables) and just a general lack of attention to detail about the place. A pub in the heart of town should not be dead on a Friday night- this spoke volumes! This place seriously needs a new manager as the food is good, everything else just lets this place down! We’ve not heard anything but negative comments about the manager here, it seems many local people share the same opinion. Such a shame, fullers usually run reputable establishments and as I say, the food is good but due to front of house issues, we won’t be rushing back.

Written 23 October 2021

GrandTour398601

1 contribution

A shocker

Oct 2021 • family

We ordered food for family of 4 (including 2 kids) which took an hour to arrive, wife ordered fish pie and they sent us a different pie; without asking. Forgivable error perhaps. The wait was so long though that we had to order a second round of drinks. What was not forgivable was the burger, incinerated cheese (literally rock hard) on charred bacon on top of a very over cooked burger. The whole thing was inedible. We sent it back and when the waitress brought the replacement back, she said it was a new burger that had just been cooked for someone else. This was not true, it was clearly the first burger with a new bit of bacon on the top. (The cheese underneath was the same, I even got the same fork back with the bit of cheese on it that I had used to demonstrate that the whole thing was unacceptable. At this point the rest of the food still had not turned up so we cancelled the whole order but were then told we had to pay for all drinks even though we had only had the second round because we waited so long.. The waitress had no concept of customer service and the issue this caused us with 2 hungry kids in tow and no lunch. The waitress was dismissive and a bit rude. When we insisted on to speaking to the Manageress, she was very apologetic indeed and did the right thing in cancelling our drinks bill. She has a job on her hands though to sort out the kitchen and the service as the whole 90 minute experience was probably the worst we have ever had in a pub. In the end we found a co-op and had a nice sandwich which saved the day.

Written 28 October 2021

arm673

Chatham14 contributions

An absent chef

Aug 2021 • none

Went to celebrate our wedding anniversary on 27/8/21. Comfortable eating area and a nice touch with a small blackboard on the table wishing us a happy anniversary. We had our table booked for 7:30PM and ordered starters and main course. Nice Starters. However, one of the mains had noodles and they were presented as a stodgy mass. the chips on the other meal were tasteless and non plus. Come 8:50 we were asked if we wanted to order desserts only for an embarrassed waiter to return advising the chef had gone home and no puddings could be served. This raises so many questions I don't know where to start. However one question that is very easy to answer is would I recommend the Star? the answer is an emphatic no. Unless you strike it lucky and start eating before 7PM then maybe the chef will stay long enough to serve you with your full meal.

Written 29 August 2021

Toby R

1 contribution

Poor service, poor food.

Mar 2023 • none

Terrible experience - we had a table booked for 12:30 with friends and two under 5's... it took 1.5hrs for our food to arrive despite repeated request for he kids food to be brought out at least. The waitress advised it would be "another ten minutes" 3 times and then said it was the "children's chicken" that was taking so long. when the food did arrive, the chicken was so over cooked it looked like it had burnt skin attached, even though it was skinless and instead of providing "extra" gravy with the sausage and mash in a side dish like any other establishment they poured the entire amount in a bowl, so you couldn't actually see the potato or sausage and instead we had a gravy soup! There was no effort by staff or management to rectify, they at least had the sense not to try and charge service!

Written 26 March 2023

MaggieDKent

10 contributions

How long do you have

Mar 2023 • family

Visited with family recently intending to have lunch before visiting a National Trust property nearby. We made our choices but unfortunately 2 or 3 items were off the somewhat limited menu including, surprisingly, soup. We were served our drinks quickly but then the wait began. When I enquired as to the whereabouts of our food after half an hour, our waiter asked if we'd like him to check with the kitchen. Yes, we would like, particularly as we had a hungry child in tow We were then told: 'About another 15 minutes' as our food was currently being prepared. After about 10 minutes I was presented with a finger bowl of warm water and a piece of lemon (I was having the mussels) so quite naturally assumed something was about to be served. Afraid not stomach, don't get excited. Another 10 minutes elapsed and so I asked a passing member of staff why I had been given this unaccompanied treat, although by now I was strongly resisting the urge to eat the lemon and down the contents of said finger bowl. This was then whisked away and exchanged for a warmer version. Exactly an hour after ordering, out came the food to a decidedly icy reception from our table of ravenous people. It had been a very long time since breakfast and we were fast running out of time to do the very thing we had journeyed to Petworth for - visit Petworth House. Had someone had the decency to inform us there was going to be an exceedingly long wait to get served, we would have gone elsewhere - which was presumably precisely why they didn't. We had to eat our food quickly, skip desserts and coffee and get going. The food was okay and mussel sauce was delicious but quite a small portion. Apologies belatedly offered when we paid the bill and left were not especially sincere nor overly effusive. This is obviously what passes for normal service t The Star and therefore not considered anything out of the ordinary. Would not recommend and indeed as we left, we were well placed to warn some people just coming in of the lengthy delays they would be facing - since the staff clearly wouldn't. One lady mentioned she was only wanting soup, so we were of course well placed to tell her that particular item was off the menu. A great pity we didn't just bring sandwiches.

Written 20 March 2023

aprreece

Woodstock5 contributions

A real shame. Won't go again.

Dec 2022 • none

On arrival at around 1pm we were told there was a wait for 45min for food and that some choices were off the menu. Thought about going elsewhere and wished we had to be honest. It turned out that around 30-40% of the menu wasn't available and so with limited choice i ordered something i wouldn't normally and my wife had 'catch of the day'. The menu was priced a little high ie £18 for fish and chips. Really? Sometime after ordering i was informed that the dauphinoise potatoes from my choice were not available and that i would get roast potatoes! So i had limited choice to start with and then a make do meal. What?? My venison was just luke warm and my wife was quite disappointed with her fish dish. All in all a spur of the moment treat for us was an expensive and disappointing one. The staff didn't ask how the meals were with opportunities to do so. I believe they knew the meals were not of value and were afraid to ask. A real shame.

Written 30 December 2022

Clare H

8 contributions

Generous portions

Sept 2021 • none

We live near Petworth and became walk ins 2pm two Sundays ago because other places were closed. We had planned a light bite. Ordered veggy roast and roast chicken . Never had such a generous roast in a pub - masses of different veggies and enormous yorkshire puddings. The veggie roast was full of nuts and chestnuts and satsfying. A bowl of rich cauliflower cheese served separately made us laugh as we were already beaten. Kindly provided a take away box as I hated to waste it. Will be back!

Written 15 September 2021

HiViz

Greater London31 contributions

Very Disappointing, sadly:

Feb 2022 • couples

We called in during our property search around Petworth. The staff were friendly, efficient & welcoming, so we decided to order a lunchtime snack. The sandwiches, priced at £7.50 each, were not good value. Although well filled, the bread certainly wasn’t today’s. Surely, if the kitchen knows it’s serving yesterday’s bread, they should have offered an option of toasted bread. If that’s not possible, then buy fresh bread! It’s not rocket science, is it? Also, most other pubs include crisps, fries or salad when charging a premium price for a sandwich. Not so here, sadly. It’s such a shame, as we won’t be returning to this pub the next time we visit Petworth, so they’ve lost two potentially regular customers if we do move to the area.

Written 16 February 2022

Molly H

5 contributions

Food finishes at 6pm on a Saturday

Feb 2022 • friends

Unfortunately we didn’t get a chance to visit The Star as only when calling to check our booking did they inform us that they stop serving food at 6pm on Saturday. This is not stated anywhere on their website, in fact it says they serve food until 8:30pm. No apology from the person on the phone just “Oh i’ll have a look into that” even though the email confirmation received the same day came from bookings@petworthstar.co.uk I’m assuming this likely change of events is more down to the chef not wanting to work late. I suggest anyone with a booking or planning to visit The Star calls up first to check if they have changed their mind on whether they want to serve food or not.

Written 18 February 2022

Samantha J

17 contributions

Great all rounder

Feb 2020 • couples

Excellent pub in Petworth, fantastic value, good ale (Partridge), fabulous food and great value! I had the chilli con carne, which had a great depth of flavour and a good portion size. My partner had the steak & ale pie, which was amazing, beautiful flavour and could taste the ale which is often lost in the cooking. The mash and vegetables that come with it were also delicious and cooked very well. In an area of high end restaurants and pubs, this Fullers pub, not only holds its own, but exceeds all expectations of good honest pub grub! Thank you.

Written 8 February 2020

starpetworth

Thank you for your review Samantha and I’m glad you enjoyed your visit. We are really pleased that you enjoyed your time with us and that the team looked after you. We want The Star to be somewhere people can come and relax, socialise and enjoy good food and drink in comfortable surroundings. Hope we see you again soon for another great experience.... Thank you

Written 9 February 2020

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andy

2 contributions

OMG AMAZING FOOD

Jul 2022 • couples

Came across the star pub when calling at Petworth village we got talking to shelly who is a regular about a bad meal at the badger pub that was overcooked lobster and like rubber, shelly said that the cheff here at the star is really good, on that note he appeared and shelly told him about my overcooked lobster he then said would you like to order one in ,yes please so I put all my faith in him and I wasn't disappointed, my lobster arrived and it was awesome hubby had sausage and mash and his was also perfect. We witnessed the table infront of us who ordered a starter of squid that was Huge the gent looked over to us and I asked is that a starter yes he said he took pictures because he couldn't believe the size , his wife ordered mussels that arrived in a baking tin that could feed four! Gent had steak as a main and again huge portions, he had to take a dodgy bag home. Chef is amazingly talented. You will not leave hungry for sure. I'm well travelled and have eaten in the finest places, BUT iv never had a finer meal in a pub ever. Highly recommended.

Written 10 July 2022

Zachary S

Henfield6 contributions

Fantastic family visit

Jan 2022 • friends

Exceptional experience. Nice, warm, friendly atmosphere. Food was super quick and we would say one of best roasts we have ever had! Huge portion and all fantastic! Desserts equally as good. Chef even popped by to see how things were Staff were super friendly all round Couldn't recommend more

Written 16 January 2022

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