Exceptional experience. Nice, warm, friendly atmosphere. Food was super quick and we would say one of best roasts we have ever had! Huge portion and all fantastic! Desserts equally as good. Chef even popped by to see how things were Staff were super friendly all...round Couldn't recommend moreMore

13 of us had Christmas lunch on Thursday 16th December. We are all local to Petworth and the experience was 100%. Everything from the staff, the service, the food, the crockery and cutlery were brilliant.. Even the Christmas crackers and napkins were very acceptable.. I...can say that they managed my expectations well. Thank you.. 💥More

Excellent food (the burger was the best ever), enormous portions and fast friendly service. Ticked all the boxes

We visited on a Sunday at 1.30pm. The pub wasnt very busy. We chose to sit in the conservatory, which was light and airy. The staff welcomed us in and were very attentive. We were pleasantly surprised when our roast lunch arrived. It was huge!...Beef, beetroot puree, roasted butternut squash, carrots, curly kale,rosemary roast potatoes, new roasted potatoes AND a large bowl of cauliflower cheese to share. It was all piping hot and delicious. We were almost overwhelmed at how amazing it was..as we had not expected this. Thank you to the hardworking chefs and all pub staff. Wonderful!More

We ordered food for family of 4 (including 2 kids) which took an hour to arrive, wife ordered fish pie and they sent us a different pie; without asking. Forgivable error perhaps. The wait was so long though that we had to order a second...round of drinks. What was not forgivable was the burger, incinerated cheese (literally rock hard) on charred bacon on top of a very over cooked burger. The whole thing was inedible. We sent it back and when the waitress brought the replacement back, she said it was a new burger that had just been cooked for someone else. This was not true, it was clearly the first burger with a new bit of bacon on the top. (The cheese underneath was the same, I even got the same fork back with the bit of cheese on it that I had used to demonstrate that the whole thing was unacceptable. At this point the rest of the food still had not turned up so we cancelled the whole order but were then told we had to pay for all drinks even though we had only had the second round because we waited so long.. The waitress had no concept of customer service and the issue this caused us with 2 hungry kids in tow and no lunch. The waitress was dismissive and a bit rude. When we insisted on to speaking to the Manageress, she was very apologetic indeed and did the right thing in cancelling our drinks bill. She has a job on her hands though to sort out the kitchen and the service as the whole 90 minute experience was probably the worst we have ever had in a pub. In the end we found a co-op and had a nice sandwich which saved the day.More

Really quite disappointed with our experience at The Star. Having heard the food is now good here again, we booked a table over a week in advance for 7.30pm on a Friday night. We arrived shortly before 7.30 wanting to have a drink at the...bar prior to sitting down and ordering food. We were told if we didn’t order by 7.45 that the kitchen would close as we were the only reservation, at this point we should have noted the alarm bells ringing and just gone to The Angel or Megdhoots! There were no bottles of Prosecco despite emailing in advance to ask for a couple of bottles to be chilled in the fridge (one of our group had been told previously that they’re known to just leave them in the cellar which isn’t quite cool enough for chilling wine) only the mini ones priced at £9.99 each. The bottle of wine we did order was already open with a glass missing from it, this was obviously sorted straight away but not the point really. I should also add at this point, other than two people at the bar, we were the only customers in the whole pub so there’s no excuse and also absolutely no atmosphere. We were told when ordering that we couldn’t have steak as although the butcher had delivered them, they’d not had time to prepare them, why this was I have no idea as the place was dead! The starters we ordered came quickly and were lovely, the mains followed a little too promptly afterwards but were equally tasty, well presented and nicely cooked. We decided to skip dessert and go somewhere else altogether for another drink after our meal. On paying the bill, we’d been overcharged for all of our drinks. The two bottles we had were £10 more expensive than when one of our group had been in just one week before hand and we were just told that the manager had put the prices up! £10 per bottle in the space of a week is pretty steep to say the least! Even with the greedy increase, we were overcharged even on top of that. At this point two more customers came in for a drink and they too complained at the price of two spirit and coke mixers that came to £20 and the coke was flat, the response being the manager is away. Perhaps the manager shouldn’t go away if she can’t leave adequately trained people to cover the pub? I couldn’t help but feel really sorry for them at being left to pick up the pieces and look after such a badly managed pub. There is virtually no seating outside to sit at the 4 tables (I think they had 4 chairs between all these tables) and just a general lack of attention to detail about the place. A pub in the heart of town should not be dead on a Friday night- this spoke volumes! This place seriously needs a new manager as the food is good, everything else just lets this place down! We’ve not heard anything but negative comments about the manager here, it seems many local people share the same opinion. Such a shame, fullers usually run reputable establishments and as I say, the food is good but due to front of house issues, we won’t be rushing back.More

We live near Petworth and became walk ins 2pm two Sundays ago because other places were closed. We had planned a light bite. Ordered veggy roast and roast chicken . Never had such a generous roast in a pub - masses of different veggies and...enormous yorkshire puddings. The veggie roast was full of nuts and chestnuts and satsfying. A bowl of rich cauliflower cheese served separately made us laugh as we were already beaten. Kindly provided a take away box as I hated to waste it. Will be back!More