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Five Guys Bugers and Fries

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30297 Detroit Rd, The Promenade at Crocker Park, Westlake, OH 44145-1948
+1 440-871-5300
Website
Today
11:00 - 22:00
Open now
All hours
Hours:
Sun - Sat 11:00 - 22:00
More Info
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31 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Cleveland, Ohio
Level Contributor
127 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 18 October 2016 via mobile

My family has been patronizing this 5 guys since it opened. We have always enjoyed the burgers & fries. This day we tried the grilled cheese & BLT. To our shock it was pure garbage. The BLT Consisted of a hamburger bun, lettuce, a tomato & approximately 4-5 slices of totally hard, burnt to a crisp, thick old bacon place... More 

Helpful?
Thank NancyNurse9
Clarksburg, Maryland
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 14 October 2016

Love the price too for a family of five. Super yum. Very clean place. I ordered two large fries and two bacon cheese burgers and they were well cooked and delicious.

Helpful?
Thank stephanieshiflett
Elyria
Level Contributor
26 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 September 2016 via mobile

We decided to give them a second chance. The first time we called in an order & they totally mess it up. They didn't even make it. Tonight the order was really good & just what we ordered. Burgers were on point.

Helpful?
Thank Makiko W
Tokyo Prefecture, Japan
Level Contributor
33 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 30 July 2016

Hamburgers were good. But how do you distinguish from other burger joints? Shower people with a deluge of fries and some peanuts....that's Five Guys. Staff was nice, but it was a bit difficult to get through the order....despite the simplicity of making a hamburger and their menu layout. The Five guys behind the counter doing all the prepping were very... More 

Helpful?
Thank Neynon
Murfreesboro, Tennessee
Level Contributor
96 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 23 April 2016

This is your average, good Five Guys. Good, fresh burgers and fries. Quick service and clean restaurant. I had the milkshake, and it was average. This restaurant wasn't crowded at all during my two visits this week which was nice.

Helpful?
Thank MiddleTennessee
Tipp City
Level Contributor
42 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 20 April 2016

This is not gourmet dining, but they do have good burgers and give you lots of fries. Don't order a large fry unless you want a bag full of fries. This location was about the same as other Five Guys I have been to, but staff was a bit more friendly that most. Would stop back in when in the... More 

Helpful?
Thank James D
Cleveland, Ohio
Level Contributor
127 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 5 April 2016 via mobile

We love the free peanuts and Great fries at this Five Guys. Always friendly staff and welcoming smiles! We enjoy the Jr. burgers and Jr. fries. Large amounts for any adult. We recommend this easy to get to and ample parking Five Guys.

Helpful?
Thank NancyNurse9
New York City, New York
Level Contributor
3,954 reviews
1,555 restaurant reviews
common_n_restaurant_reviews_1bd8 535 helpful votes
4 of 5 bubbles Reviewed 1 March 2016 via mobile

A nice large strip mall location. The service was fantastic they really took care to make sure the order was correct and done quickly and efficiently. And the entire staff was extremely friendly. Fantastic burgers as usual . They don't get a usual excellent just because they have the old soda machine and not the new hundred option machine

Helpful?
Thank Bernardo F
Lorain
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 February 2016

We love Five Guys and treat ourselves there at least once per month..Shout out to the crew in Avon Ohio. Tastes just like mom used to make.

Helpful?
Thank LePreece T
Elyria
Level Contributor
26 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 14 October 2015 via mobile

I called in an order on my way to meet family. I live 10 miles away. You could hear that they were very busy, since I had to repeat myself several times when I ordered. When I arrived they said I didn't call in an order & they were rude. If I hadn't promise the kids Five Guys burgers I... More 

Helpful?
Thank Makiko W

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Cuisine
American, Fast food
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Cheap Eats, Child-friendly
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 30297 Detroit Rd, The Promenade at Crocker Park, Westlake, OH 44145-1948
  • Location: United States  >  Ohio (OH)  >  Westlake
  • Phone Number: +1 440-871-5300

Questions & Answers

Questions? Get answers from Five Guys Bugers and Fries staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?