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Chili's Grill & Bar

££ - £££
American, Bar, Pub, Mexican, Southwestern, Barbecue
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512 Shawnee Mall Dr, Shawnee, OK 74804-1317
+1 405-395-9070
11:00 - 23:00
Open now
See all hours
Sun 11:00 - 22:30
Mon - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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38 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 37: English reviews
Level Contributor
43 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed yesterday NEW via mobile

Most times food and service is good, prices are reasonable. Tonight was an off night, their call ahead seating us a joke. Didnt have us in the system and no interest in trying to make it right. If we would have had more time we would have left. Just poor customer service. If and when Shawnee,OK gets more of the... More 

Thank Chris H
Level Contributor
99 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We have eaten here many times and 80 percent of the time very good and great steaks.. but occasionally they will get a bad server and its run of the meal... overall a good meal

Thank garycH4360DW
Shawnee, Oklahoma
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We went to have birthday dinner for my son, he loves their deserts. We had prompt and courtesy service. Our appetizers were hot and fresh. Our dinner was perfect and hot. The desert was hot and gooey. We could not have been more happier when we left. Thank you for a nice evening out with my family!

Thank lthutchins
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 December 2016 via mobile

Came in, was seated. Waited 10 min. 3 servers looked straight at us and ignored us. We moved to bar section. Still another 5 min before someone came up to us.

Thank LHarr
Level Contributor
129 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 November 2016 via mobile

We were seated immediately and the waitress was right there. She took great care of us, she was very friendly and efficient. The food came out quickly and was delicious.

Thank John G
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Hi John, thank you so much for taking the time to send us this feedback. We love hearing about the great service you received at our Shawnee Chili's. We will share this feedback with the manager and look forward to your next visit. More 

North Carolina Mountains, North Carolina
Level Contributor
24 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 18 October 2016

We'd stopped here several years back for dinner and it was reasonably acceptable, but our recent experience was bottom tier. The beer mug for the draft beer smelled of a dirty bacteria laden bar rag and the cleanliness of the facility was totally lacking. With a minimal number of tables filled, we expected a relatively quick turnaround of our order,... More 

Thank Bob W
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Olathe, Kansas
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 4 July 2016

Had lunch with family here and had forgotten we had one at home! Excellent food and service! Will start dining at the one in hometown!

Thank OlatheGrays
Pueblo, Colorado
Level Contributor
272 reviews
171 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 3 June 2016

We stopped in Shawnee to have lunch with a friend we have not seen for some time. The staff was super friendly and our waitress was very attentive. We tied up her table for several hours while we ate and then visited. There was no pressure to move...in fact shensaidmtake the time you need and kept filling our drinks. At... More 

Thank Bill B
Northampton, Massachusetts
Level Contributor
184 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed 10 May 2016

For no obvious reason lunch took 2 hours at this chain restaurant. It wasn't the waiter's fault - he was attentive and charming, but the kitchen was massively slow and the food wasn't worth the wait.

Thank Mike L
Level Contributor
38 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 26 April 2016 via mobile

Huge Variety! This Chili's is the best ! Everything taste really good the only thing lately the marinade for fajitas is a little different almost too much lime! Other than that! Yummy!!

Thank Jaxmimi2u

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Shawnee, OK

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3 of 5 bubbles
Average prices
American, Bar, Pub, Mexican, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Groups, Bar Scene, Child-friendly
Open Hours
11:00 - 22:30
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 512 Shawnee Mall Dr, Shawnee, OK 74804-1317
  • Location: United States  >  Oklahoma (OK)  >  Shawnee
  • Phone Number: +1 405-395-9070

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Chili's Grill & Bar and other visitors
1 question
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Shawnee, Oklahoma
9 months ago

See all questions (1)

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?