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The Castle and Ball

££ - £££, British,
High Street, Marlborough SN8 1LZ, England
+44 1672 515201
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Overview
  • Excellent29%
  • Very good39%
  • Average16%
  • Poor8%
  • Terrible8%
Travellers talk about
“fish and chips” (23 reviews)
“lamb shank” (5 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
High Street, Marlborough SN8 1LZ, England
All Details
Write a ReviewReviews (438)
Traveller rating
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1 - 10 of 435 reviews

Reviewed 1 week ago

A regular for Sunday lunch for us, great meal and friendly staff, they often have meal deal offers, well worth a visit.

Thank mick017
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 5 days ago

Thanks for your review! See you on your next visit.

Reviewed 1 week ago via mobile

My husband and I stayed here for one night on 13th Jan 2018. We were greeted by a very jolly man who we guessed was the manager. We stayed in room 12 which was spacious, the bed was very comfortable and room was spotless and...More

Thank Flossy03
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 5 days ago

I'm so sorry the you had a disappointing end to your stay, but thank you for your feedback and compliemtns.

Reviewed 1 week ago

Dinner was ok but nothing special, run of the mill pub grub. Around 20 of us went for dinner, we pre ordered because of the size of the group but service was still on the slow side. One colleague was given the wrong steak but...More

Thank Jeanette M
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 5 days ago

Thank you for your feedback. Unfortunately one of the group had accepted the wrong steak which was why a replacement had to made cooked. As all comments on the night had been so lovely, we had assumed you had all enjoyed your meals, I'm so...More

Reviewed 2 weeks ago via mobile

Well it is an old hotel/pub. The service was friendly and efficient. I had the Jalfrezi curry which had Nan pompadour rice etc plus sag aloo. It was fine the potatoes a bit under cooked and little watery but overall ok. Nice wine.. I’ll try...More

Thank Gary W
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 1 week ago

Thank you for your review of your dinner, I hope breakfast was enjoyable.

Reviewed 3 weeks ago

We called in with our 2 dogs looking for a meal and drinks, and stayed for more drinks! We've been here before, and have to say that the food is still good, the place itself is great! Did you know, they have a specific gluten...More

Thank s01steve
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 3 weeks ago

I am sorry to hear about the bar staff, but I'm that it didn't seem to ruin the evening for. Hope to see you all again soon.

Reviewed 5 weeks ago via mobile

Dropped in to the Castle and Ball to try beers. They had a few on but nothing wonderful. Cosy bar with comfy chairs.

Thank ijmark
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 3 weeks ago

We always stock 3 ales, 2 Greene King and a guest ale, which at the moment is Ramsbury.

Reviewed 4 December 2017 via mobile

We have stayed at CandB many times it is a great hotel...good for being right in town.Staff are great and our room was lovely....very clean and a great walk in shower...this for me was brilliant as I hate a bath. We had major problems as...More

1  Thank gcsuthons
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 3 weeks ago

I am sorry about the issues, but thank you for the compliments.

Reviewed 3 December 2017 via mobile

Well, I saw a few bad reviews and thought that the pub had taken the comments on board. Shame on me. It’s a beautiful place and we were given a nice table near the back for Sunday lunch. When we arrived it was 1.30. Drinks...More

Thank cheffyboy-uk
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 3 weeks ago

I am very sorry you had bad experience eating with us. I do hope you will return to give us a second chance.

Reviewed 24 November 2017

We stayed at this hotel for one night to break a long journey. Very conveniently situated with parking and an appealing town to stroll around. We felt the rate was very competitive. We had a lovely large room at the front of the hotel. It...More

Thank Harriet008
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave some feedback. We had a refurbishment a few years ago, and are constantly making little changes throughout, while ensuring that the character of building of the old stands out. I hope you will stay again.

Reviewed 15 November 2017 via mobile

Very nicely appointed clean room. Old so walls not v well insulated for sound. Good bathroom, lots of hot water. Friendly and helpful staff. Only slight issue I had was that I wanted 2 friends who had been camping nearby to join me for breakfast,...More

Thank David S
Old_English_Inns99, Manager at The Castle and Ball, responded to this reviewResponded 3 weeks ago

Thank you for your review. I am sorry we couldn't accept the extra guests for an earlier breakfast, but thank you for being so understanding.

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Ask a question
Questions & Answers
MDDG_12
23 July 2017|
Answer
Response from Christine N | Reviewed this property |
The car lot is small there may be parking out front on the street!
0
Votes
NStandley
7 April 2017|
AnswerShow all 3 answers
Response from Old_English_Inns99 | Property representative |
Good morning, Yes we do have car park which is free for residents. Check in is from 2pm onwards. Many thanks, Castle & Ball Hotel
1
Vote
Tracy C
21 January 2017|
AnswerShow all 2 answers
Response from Old_English_Inns99 | Property representative |
hi, Yes we are in the high street and please book for the restaurant.Our opening times for lunch are 12.00pm till 10.00pm. our contact number for reservations is 01672 515201 many kind regards jim
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids, Local cuisine, Groups
Location and Contact Information
  • Address: High Street, Marlborough SN8 1LZ, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Wiltshire  >  Marlborough
  • Phone Number: +44 1672 515201
  • E-mail
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