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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Brunch, Breakfast, Dinner
View all details
meals, features, about
Reviews (151)
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LanguageEnglish
Traveller rating
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54
18
10
10
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All reviews fish and chips sunday roast salad included breakfast eating places nice food bath
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Reviewed 17 February 2024 via mobile

Just arrived and checked in to the Kings Arm and its really lovely. Great welcome from the receptionist and the rooms and super clean, warm and have nice little touches in them like a radio. Visiting family for a night and its a great location.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 20 February 2024

It's experiences like yours that really keep us motivated Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We sincerely thank you for the positive review, and look forward to seeing you again...More

Reviewed 23 December 2023 via mobile

It's become an annual pre Christmas tradition to stay here for a night when visiting Mum in a care home in Melksham. Great value for a nice room, comfy bed and good breakfast. All the staff we have met have been very professional and welcoming...tooMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 26 December 2023

Cherrymc2, reviews like this give us motivation and help us ensure we provide high quality service We always strive to provide top quality service to every guest, we are pleased to hear that you enjoyed your experience here at Kings Arms Melksham! . We hope...More

Reviewed 19 November 2023 via mobile

A group of 8 ladies had lunch there today, I was the Vegan, my meal was more than enough, even though they put a omni Yorkshire pudding on, which was removed. But, in all the meal was very nice. Would happily go back.

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 20 November 2023

Hi Twinkletits, thank you for taking the time to leave a review for us at Kings Arms Melksham. We're happy we could meet your expectations! Looking forward to your next stay have a fantastic day!

Reviewed 14 August 2023

Four of us had an excellent lunch. It would have been great at the menu prices, but the Butcombe loyalty card made it superb value! Loved the jacket potatoes! Service was very good. No problems with parking - just follow the instructions!

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 18 August 2023

Hello Judy B, Thank you so much for your review, we are really pleased that you had a great stay with us. We hope to see you again soon! Kind regards, Andy and the team.

Reviewed 9 August 2023

Despite the sign saying free parking, I had to pay a fine. Signs not clear enough. Not the first to be caught out looking at other reviews.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 16 August 2023

Hello RDixon555, We are sorry to hear that you received a fine when you visited us. We wish you had reached out to us upon receiving the fine, as we could've helped you get the issue resolved. We hope that this does not put you...More

Reviewed 31 July 2023

Visiting family, great room in the outblock...roomy, clean comfortable and handy. Breakfast was great, and good value, like the hotel.

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 5 August 2023

Hi, Thank you so much for your kind review, we really appreciate the feedback! Kind regards, Andy and the team.

Reviewed 15 May 2023

Food and service was excellent booking made 19:00 Hrs 28th April 2023 but parking situation poorly explained by staff. as fee payment not clear and when asked staff if reg number was needed they assured me that the parking was free. Happily spent GBP170 but...was shocked to receive the fine today from Group Nexas for GBP100. What is going on. Never come across parking fees for restaurant guests so totally unexpected. Mark and Chris T, SussexMore

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 18 May 2023

Hi Mark T I'm sorry to hear about the parking fine, we can get this cancelled for you straight away. please contact me on 01225 707001. Kindest regards Andy

Reviewed 6 May 2023

Reviewed this place in March. It wasn't good then but my husband persuaded me to give it another go. I ordered the fish goujons in a bun. It was served with no garnish. A bit of salad a few crisps maybe a couple of chips...would have made it look more appetising. I could have bought a bap in Greggs and it would have looked the same. Priced at £10.50 it was completely underwhelming. I cut it in half and the first half tasted ok but as soon as I bit into the other half there was a chemically sort of tang. Wondered if someone had been spraying cleaning solution about. Left it. I see there are other pubs locally that have been taken over by Butcombe that have gone downhill and are getting bad reviews.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 14 May 2023

We are disappointed to hear that you did not have a more positive experience with us at Kings Arms. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at your...More

Reviewed 2 May 2023

We visited a couple of days ago and had high hopes as the overall price is considerably more than your average pub lunch. Unfortunately, the food was really quite poor, very little chicken, soggy veg and the Yorkshire pudding should have come with a health...warning; it was rock hard and drowned in oil. The service was also very slow, had the pub been busy we would have understood, but, it was pretty empty. We did complain and the response was ‘I will inform the chef’, no offer of a reduction in price or even an apology. 7 very disappointed guests left and ordered a kebab.More

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 14 May 2023

Adventurer648790, we regret to hear that your experience with us was not a more positive one. It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better....More

Reviewed 18 March 2023

Ate here a few weeks ago with my husband and we both had the fish and chips which were nice. Sadly today the fish and chips were overcooked. The batter so hard I had to pick the fish out of it. Also had lukewarm cappuccinos....Won't hurry back. Would have mentioned these things at the time but with elderly Mum who doesn't like a fuss.More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, Marketing at Kings Arms Hotel Restaurant, responded to this reviewResponded 22 March 2023

Wiltshiretitch, it's upsetting to hear that your experience was anything but stellar. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Reviewed 5 February 2023 via mobile

Book a table for Sunday lunch. Arrived and it was a ghost town. Young lady on the bar didn’t inform us that there were no roasts available until after taking drinks order. Big sign out the front door inviting you in…More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, Manager at Kings Arms Hotel Restaurant, responded to this reviewResponded 25 February 2023

Mark H, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we...More

Reviewed 23 December 2022

We live a one minute walk from this place and with the dearth of (decent) eating places in Melksham we want it to be good. We've visited a couple of times before with mixed results but the family are visiting for Christmas so we thought...we'd give it another go. There's a new manager and he must think none of his Christmasses have come at once. It's dreadful as he agreed. There's a new chef coming in the New Year so we'll pop back when he is onboard as the guy was so apologetic and couldn't have been nicer. We had to wait 50 minutes for the food which turned out to be the best bit! I had the burger which everyone agreed was a good choice. It was overcooked and a bit bland but spoiled by a huge mass of fatty bacon (see photo). My wife had the fish and chips which were at least edible if not enjoyable. Our daughter had the beef and ale pie. Well. She had to spit it out, something she's never done before, and I didn't blame her. It seemed to be masses of Bisto with a few pieces of meat served for some reason with a chicken gravy. The mashed potato was just weird. I tasted it and agreed it wasn't potato but neither of us could fathom what on earth it could be. She said the kale was nice. (see photo) Out son-in-law tried the veggie "lamb" in pitta bread and said it was OK. One grandson had the mac and cheese which he ate and the other had the chicken bites. These were cremated beyond cutting but he managed some bits and pieces. (see photo) We didn't risk desserts and the manager, along with his apologies, kindly knocked most of the items off the bill. He will be a great asset to the place but needs to get the kitchen sorted asap.More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 December 2022

Had been to the Kings Arms in the past more than once. In between times it had a makeover so we decided to go again and it is still good!

Date of visit: July 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, Manager at Kings Arms Hotel Restaurant, responded to this reviewResponded 7 February 2023

Hello, Thank you very much for your lovely feedback. See you again soon! Thank you, Issy

Reviewed 23 October 2022

An overnight stop en route to Bath turned out to be a really pleasant experience. A really warm welcome from the staff (Jaydon the general manager was a brilliant host both at check in and breakfast - Thank you!). The room was spotless and amazing...value for money (£91) which included breakfast for two. Little touches like a thermos of fresh milk to have with their provision of coffee cafetiere and fresh coffee was a really nice touch. I would definitely stay here againMore

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, Manager at Kings Arms Hotel Restaurant, responded to this reviewResponded 31 October 2022

Hello, Thank you for taking the time to review us so positively. We are so pleased to hear that you enjoyed your stay with us. Our housekeepers are fantastic and always keep a high standard on rooms. We like to add those little touches as...More

Reviewed 26 September 2022

Met Ex-Army mates here for drinks before our reunion and was told straight away you need a morgage to pay for your drinks. Totally overpriced and we all ended up meeting at another estblishment that was far cheaper. Don't think they realise there is a...cost of living crisis going on and lost out on alot of business from loads of ex-military gathering for a get together. Certainly would not be high up on my list to visit again.More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General M, Manager at Kings Arms Hotel Restaurant, responded to this reviewResponded 21 October 2022

Hello Allan, Thanks for your review, it was great to have your group in over that weekend. Sorry you feel the drinks are over priced, unfortunately we have no control over the prices as they are set by head office. We hope to see you...More

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KINGS ARMS HOTEL RESTAURANT, Melksham - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Kings Arms Hotel Restaurant

Kings Arms Hotel Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5