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Mitre Oak

££ - £££, British,
Crossways Green, Hartlebury, Kidderminster DY13 9SG, England
+44 1299 250352
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Overview
  • Excellent22%
  • Very good27%
  • Average21%
  • Poor13%
  • Terrible17%
Travellers talk about
“pudding” (11 reviews)
“fish and chips” (10 reviews)
Closed Now
Hours
CUISINES
Bar, British, Pub, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Crossways Green, Hartlebury, Kidderminster DY13 9SG, England
All Details
Write a ReviewReviews (389)
Traveller rating
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1 - 10 of 389 reviews

Reviewed 3 weeks ago via mobile

Took my daughter for a meal today, she had sweet chilli chicken burger, bun was brioch, nasty, smothered in chilli sauce could not pick it up, mayonnaise tasted sour. I had chicken and bacon salad, chicken was dry salad soggy. Use to get nice meals,...More

Thank SJP2013424
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 2 weeks ago

Thank you for your review, We must apologise for the poor quality of the food in your recent visit. We always look to ensure our customers leave 100% satisfied and our staff will always look to resolve and poor food issues if notified. If this...More

Reviewed 4 weeks ago via mobile

Excellent staff. Really friendly, welcoming and helpful. Loads and loads of choice for everyone. Kids meals were excellent too. Great prices especially with the two for one. Brilliant place, wouldn’t hesitate to go back and would definitely recommend a visit.

Thank greigway
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 2 weeks ago

Thank you for your review. The team are very appreciative of your comments and we are all looking forward to seeing you again soon. Kind Regards Daniel Doherty

Reviewed 4 weeks ago

Have visited here many times over the last 10 years and the food has usually been reasonable and the service has always been good and friendly. Unfortuately last night the food was terrible. We ordered a gammon steak and a burger. The gammon that came...More

Thank Ian J
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 2 weeks ago

Thank you for your recent comments, We are very sorry to hear that on this occasion our usual good standards were poor. We address all concerns from our customers with the team and review how we can improve to ensure our quality remains consistent. Please...More

Reviewed 19 August 2018 via mobile

We haven’t been here for years but stopped for a meal after a trip to Worcester , very friendly welcome and service was very professional, our meal was amazing , my partners steak was cooked just as he had asked, I had the trio of...More

Thank Sara C
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 2 weeks ago

Thank you for your review, The team take great pride in what we do and always look to make our customers feel at home. We look forward to seeing you again soon. Kind Regards Daniel Doherty

Reviewed 19 August 2018 via mobile

A cheap lunch (2 for the price of one) with cheerful, helpful service. The food was ok, sausage and mash and pies, though nothing wild.

Thank Michael T
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review us. I'm very happy that our staff have caught your attention for being happy and helpful. Kind Regards Daniel Doherty

Reviewed 13 August 2018

Popped in here for an early dinner on our way to visiting family. Staff very friendly & good service. Food was ok. Pub let it down, dusty & tired. Needs a complete re-vamp. Toilets were dirty & badly in need of a makeover. Won't be...More

Thank Patricia H
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 16 August 2018

Thank you for taking the time to review us, Many of us would agree that the pub does need some TLC and I believe Marston's are working to that end in the near future. These changes do take time and we truly appreciate the comments...More

Reviewed 9 August 2018 via mobile

Very friendly customer service, along side great food served from a great menu. It’s a family friendly environment which is what a pub should be. Service is very fast and efficient meeting the needs of the customers. Would definitely recommend. Management are doing a fantastic...More

Thank Keira A
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 10 August 2018

Thank you for taking the time to give us such a glowing recommendation, Your feedback is appreciated, Kind Regards Mitre Oak

Reviewed 9 August 2018 via mobile

Has a family friendly atmosphere, good service and the food was great at a fair price seriously recomend a visit

Thank Sarah H
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 10 August 2018

Thanks for the review. We look forward to seeing you again soon. Kind Regards Mitre Oak

Reviewed 9 August 2018 via mobile

Food was absolutely beautiful. The staff were very helpful and the service was great. The kids park was great the kids loved playing on it but could do with a lick of paint doesn't look its best doesn't match the rest of the mitre oak...More

Thank Becky W
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 10 August 2018

Thank you for your Fab Review, We look forward to seeing you again soon. Kind Regards Mitre Oak

Reviewed 30 July 2018 via mobile

Took my mom and kids here for a birthday treat for my mom's birthday. Cannot fault at all. Lovely food, lovely atmosphere and staff went above and beyond in our hours to make our visit enjoyable. We didn't book a table or ask for special...More

2  Thank jothurston66
Danny D, General Manager at Mitre Oak, responded to this reviewResponded 8 August 2018

Thank you so much for such your wonderful review. The team take great pride and ensuring everyone's occasion is a special one. We look forward to seeing you all again soon. Many Thanks The Mitre Oak Team

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Kids, Child-friendly
Open Hours
Sunday
12:00 - 22:00
Monday
12:00 - 23:00
Tuesday
12:00 - 23:00
Wednesday
12:00 - 23:00
Thursday
12:00 - 23:00
Friday
12:00 - 23:00
Saturday
12:00 - 23:00
Location and Contact Information
  • Address: Crossways Green, Hartlebury, Kidderminster DY13 9SG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Worcestershire  >  Kidderminster  >  Hartlebury
  • Phone Number: +44 1299 250352
  • E-mail
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