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About
The Watermill in Kidderminster is a wonderful traditional pub with bags of character. We are set in a beautiful old watermill, right on the Staffordshire and Worcestershire Canal. A heated patio overlooks the water. It's perfect for sunny days and summer nights. When it gets cooler, come indoors for a warm welcome and some truly amazing period features. Our 2-for-1 menu is just as impressive as our pretty setting. Get two adult main meals or specials for the price of the cheaper one. We have a children's menu full of good food, and a play area to keep them busy while you relax with a drink. Book ahead or turn up in your own time. Of all the 2-for-1 pubs in Kidderminster, The Watermill is easily
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
CUISINES
Bar, British, Pub
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (970)
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Reviewed 1 week ago

Poorly cooked food with no attention to detail. Ordered starters both of which had garnish/salad ingredients missing definitely not as described on menu . Served in enamel dishes which looked like dog food bowls so not pleasing on the eye. Very little response from waiting...staff when remarking that dishes had not come from kitchen as listed. Main courses again poorly cooked . Pastry lid on steak & ale pie not able to cut extremely hard. Mixed grill chicken & gammon lukewarm . Chips on both also hard. Overall disappointing meal . Problems lie direct with kitchen staff who are sending out in adequate meals and not to standard as I am sure they have been trained . Will not recommend or revisit.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 1 week ago

Thanks you for taking time to leave reviews on numerous platforms. I will be taking up your comments with the kitchen and waiting teams as this is not the standard we expect to provide for our guests. We will revisit the dish specs with the...More

Reviewed 2 weeks ago

Went in on a busy Saturday, the place looks like it fairly recently underwent renovation which is nice. The service considering how busy it was, was very good. We were seen to by a lovely young lady who told us her name was Amy M....Had to mention her as what an asset to the company! Good food, the wait time was reasonable, can't complainMore

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 1 week ago

Hi Mark. thanks for taking the time to leave us a great review. Amy M will be pleased that she made such an impression! We hope to see you again soon. Team Watermill

Reviewed 2 weeks ago

We went here for Sunday lunch 04/03 and upon arriving it was fairly quiet and there was only one person behind the bar and as I ordered drinks someone asked how long their food would be as they had been waiting 40 minutes. We were...seated at our table and ordered within 10 minutes, as we were a group of 9 they didn't put all the orders through until the last person ordered, no mention of any wait times for food and 45 minutes had passed and we had asked where our food was to which the waitress replied "they're just plating it up now". 15 minutes had gone by and we still didn't have our food, I went up again to ask where this was to which I had a short response saying it's being plated up and coming now. They bought out our meals and said to my husband the turkey dinner is on its way. Over 5 minutes had gone by and they hadn't bought it out, he went up to ask where it was and they went out back and bought it out, implying it was just sitting there. The food was nice, it was hot surprisingly, but we had a spoonful of mash each and the Yorkshire puddings were really greasy. Overall to say this place wasn't really that busy, the service really let it down, we won't be returning unless I want to wait over an hour for a roast dinner.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 1 week ago

Thanks for taking the time to leave us a review - I have responded to your google review asking if you would like to contact us directly. Kind regards, Team Watermill

Reviewed 12 February 2024

We rang to reserve a table when we got there the manager said he haven't reserved a table. Basically insisting we left but there were some avaliable tables so we sat there. Then when ordering food and using my blue light card the manager stepped...in to the lady who was serving and said make sure its actually her and get some Id, so I showed her that. Then the meals came out in correct to what we had ordered. We were starred at the whole time by the manager for no reason we were not loud or anything. We felt like we shouldn't be there. The other ladies working were lovely but the manager had no communication skills and was very rude. Will not be going again. Bring the ginger lady back she was amazing new manager is rubbish.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 4 weeks ago

Thank you for leaving us feedback regarding your recent visit. As explained when you arrived neither myself or the other team member on duty had taken the phone call that you claim to have made and a 55 second call log would have been insufficient...More

Reviewed 4 February 2024

I have been to the Watermill lots of times, but I must say todays Sunday roast was so dissapointing. The service was fine as usual but quite a long wait. The beef was horrendous. Cheap pre-cut frozen slices, undercooked, full of sinues and gristle. Shame.More

Date of visit: February 2024
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Pub Service Desk, Owner at Watermill, responded to this reviewResponded 7 February 2024

Thank you for taking the team to leave us some feedback. We freshly roast joints of topside for our Sunday roast dinners and I'm disappointed that it wasn't of the quality that you expected. I have passed your comments on to our kitchen team who...More

Reviewed 4 February 2024

We were there for my grandsons birthday the food was lovely the staff were very good especially Amy M we took a cake with us and it was no trouble for them to sort it thanks again Amy M .

Date of visit: February 2024
Helpful?
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Pub Service Desk, Owner at Watermill, responded to this reviewResponded 7 February 2024

Thank you Hazel for leaving a review, Amy will be pleased to know you valued her help. We look forward to seeing you again soon! Team Watermill

Reviewed 4 January 2024

Last visit here was horrible steak was uneatable. The visit tonight was a great contrast.Meal was very good.it was hot.A little wait for it but it was worth the wait. Will return again.

Date of visit: January 2024
Helpful?
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Pub Service Desk, Owner at Watermill, responded to this reviewResponded 8 January 2024

Thank you very much for your review. I'm glad you came back to visit and we were able to give you the experience we strive for. Hope to welcome you back again soon

Reviewed 26 December 2023 via mobile

Another fantastic meal yet again Excellent staff especially young girl Samantha jones Thank you Sam credit to your business Will be back soon thx dr j Worton

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 28 December 2023

Thanks for taking the time to leave us a review, we really do appreciate the feedback. We will be sure to pass your comments on to Sam J, she will be delighted! We look forward to seeing you again soon. |Team Watermill

Reviewed 13 December 2023

Came in for dinner and was served by Emma G, she was super friendly and helped me when i couldn’t decide what i wanted for dinner. Food was great as well!

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 16 December 2023

Hi Rose, thank you for your lovely review. Glad Emma was able to help you decide!!

Reviewed 9 December 2023

Went today for a Christmas meal, for the first time in years. Huge shout out to the chef..the food was incredible .Our party had everything off the menu, and couldn't be faulted.I had festive mac and cheese, cheesy mushrooms, and sticky toffee pudding , and...they were delicious.The turkey dinners and soup looked divine,( and were I am told, along with the festive burger and pate) 3 courses for £22 was simply incredible value .The waiting and bar team, could not have done more.Wonderful service.Thank you SO very much team Watermill, and Merry Christmas xMore

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 13 December 2023

Hi Susie, we're so pleased to hear that you enjoyed your visit to The Watermill! As you can imagine the team work incredibly hard at this time of year and comments like yours make it all worthwhile. Thank you for taking the time to let...More

Reviewed 9 December 2023

NIce enviroment.warm,nice location.nice interior.polite staff.Good table location.good choice of food but no house special menue.Food took long time to be served.food was not served at the same time.Food portions were acceptable but steak was small.steaks were cooked as ordered.Price was acceptable.i will return when quite...to make sure i get my food on time.good size car park.More

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 12 December 2023

Hello 292stonec, thank you; we appreciate your feedback!

Reviewed 23 November 2023

Lovely cosy atmosphere. Food was very good, service was excellent served by Emma G who was so friendly,polite and attentive. A good experience all round.

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 25 November 2023

Hi Ian, thank you for your review. Glad you enjoyed your visit with us

Reviewed 19 November 2023

A warm homely cozy pub just off the Ring Road, Staff are friendly Knowledgeable of all products & local area too! Food & drinks are all tasty & of decent portions too. Atmosphere was good as well.. Our Waitress Emma G was a funny character...🙂More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 22 November 2023

Hi Julie, thank you for your review. Glad you enjoyed your visit with us. Hope to welcome you back again soon.

Reviewed 17 November 2023

We came yesterday had a lovley meal & great service by young server so we came back today. Again. Excellent food & service by our waitress Sam J

Date of visit: November 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 19 November 2023

I shall pass your comments onto Sam J. I’m sure she will be pleased with your response. The watermill team

Reviewed 4 November 2023 via mobile

Awful experience, booked well in advance for a special birthday, 8 adults and 3 kids. Starters arrived, very small portions- soup cold and bread stale… had to ask for our plates to be cleared after a half hour wait. Took well over an hour from...ordering to get main meals. Kids were starving. Extremely rude waitress when asked to clear our plates. Portions are very very small and extremely over priced…. We didn’t stay for dessert as it was well past 8pm and we had sat down at 5-30pm. Would not use againMore

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at Watermill, responded to this reviewResponded 6 November 2023

Busterrat, thank you for taking the time to leave us feedback about your experience with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for...More

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Questions & Answers
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Liz L
6 April 2016|
AnswerShow all 3 answers
Response from Dlucie | Reviewed this property |
I would recommend u ring and ask. Not being vegan I have never had the need to find this out. Although as it's a chain and has set menus that are usually part cooked off site I would say that this would not be possible... More
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thelma m
5 March 2016|
AnswerShow all 9 answers
Response from Gordon G | Reviewed this property |
sorry no dogs inside you can sit out side there is some nice seating at the front and at the back with a nice view of the canal
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WATERMILL, Kidderminster - Updated 2024 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Watermill

Watermill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5