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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Brew Pub, Bar, British, Pub
Special Diets
Vegetarian Friendly
Meals
Dinner, Lunch
View all details
meals, features, about
Reviews (89)
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89 results
Traveller rating
30
23
11
8
17
Traveller type
Time of year
LanguageEnglish
Traveller rating
30
23
11
8
17
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Reviewed 11 October 2020 via mobile

Visited during eat out to help out, and as it was a Wednesday there was also an offer on the wine. We were pleasantly surprised and pleased with the food which was good. Staff were brilliant. it felt very COVID secure. Will return soon

Date of visit: August 2020
Helpful?2  
Reviewed 29 August 2020 via mobile

We decided to venture out for a meal at the Millgate encouraged by the chancellor’s offer. We both ordered the special, fillet steak, onion rings, chips, watercress and peppercorn sauce. We commented to each other during the meal that the plate looked a bit empty...More

Date of visit: August 2020
Helpful?1  
Y9420ZAscottb, General Manager at The Millgate, responded to this reviewResponded 1 September 2020

Hi, thank you for the feedback, we’re really sorry to hear about your bad experience when you came to visit us. We are horrified that an ant was found within your food, obviously this isn’t our usual standard, or quality of food and it won’t...More

Reviewed 1 March 2020 via mobile

I ordered the cheese pie chips and beans the pie was tasty I've eaten there for a few years and the portions have gone smaller it's not cheap at nearly 11 poundMore

Date of visit: February 2020
Helpful?
Y9420ZAscottb, Marketing Manager at The Millgate, responded to this reviewResponded 9 March 2020

Hi there, cheers for the review. We are pleased that the food quality was of high quality. The portions & price's however are pretty much out of our control but we will definitely pass on your comments to Head Office. Our new menu starts this...More

Reviewed 30 December 2019

Visited on Boxing say with my family (5 other adults and 2 children. The woman who served us for food was extremely rude (we were told it was the owners mum so nothing could really be done about it), the two main meals we tried...More

Date of visit: December 2019
Helpful?
Scott B, Team Leader at The Millgate, responded to this reviewResponded 9 January 2020

Hi Tasha, We are really sorry to hear your visit was not the best when you came on Boxing Day with family. We can assure you this isn't our usual standard of service and our team are always made aware to give a high standard...More

Reviewed 5 December 2019

Shame really because it’s a great pub with great facilities but the food was very dry. I can only describe the chicken was like when you’ve cooked a full chicken and use the leftovers the following day. The fish goujons were dark brown as if...More

Date of visit: December 2019
Helpful?2  
Scott B, Marketing Manager at The Millgate, responded to this reviewResponded 10 December 2019

Hi there Georgia, we are very disappointed about the poor standard that you received, there is no excuse for this and won't happen again. The chef's have been notified and our usual great standard will resume, please email us at millgate@jwlees.co.uk to arrange a possible...More

Reviewed 27 November 2019

Plenty parking, Garden. Three large lounges, family room, Restaurant and Large Function room. Although I visit this well furnished and spacious local pub on a fairly regular basis for a drink and meet friends, I recently visited with my family (Wife & son) on a...More

Date of visit: November 2019
Helpful?
Scott B, Marketing Manager at The Millgate, responded to this reviewResponded 10 December 2019

Hi there Phil, cheers for taking the time to write such an amazing review, this is much appreciated thank you. The cleaners and staff on shift will be thrilled by your kind words. We love how much your family enjoyed the food! We hope to...More

Reviewed 17 October 2019

Looking for a pub lunch on Saturday we were disappointed that so many pubs were closed! We found an open pub that did not welcome Under-25s and did not do food. Fortunately the barmaid and a friendly local directed us to the Millgate. The food...More

Date of visit: October 2019
Helpful?
Scott B, Marketing Manager at The Millgate, responded to this reviewResponded 5 November 2019

Hey there, cheers for your fantastic review! We are delighted that you found our winter pub lunch menu great and was presented well. We are glad that the service you received as well as our high quality ales made your overall stay with us an...More

Reviewed 14 July 2019

It's nothing special, the service was good and the food adequate. It is what is, if you want safe, basic pub food served efficiently then it's the place for youMore

Date of visit: July 2019
Helpful?
Scott B, Marketing Manager at The Millgate, responded to this reviewResponded 16 July 2019

Hi there, cheers for your feedback, it's much appreciated. Even though you have a good experience with us, we do however know that we deliver better quality than this. I hope your option changes on your next visit and we hope to see you soon....More

Reviewed 20 June 2019

Excellent meal ..fabulous service by jo ..Will defiantly call again..nice atmosphere too . We have now been a few times and each time served very well

Date of visit: June 2019
Helpful?
Scott B, Marketing Manager at The Millgate, responded to this reviewResponded 2 July 2019

Hey there, thanks for taking the time to write a excellent review. We do our best to give top service and make our guests feel most welcome. Please come again very soon, cheers!

Reviewed 30 March 2019 via mobile

A family visit on a Friday evening supported by some decent cask ales (yes I said it) and food. My kids food was fine nothing exciting or disappointing to report but as with other JW Lees carvery sites you can get a better meal for...More

Date of visit: March 2019
Helpful?
Scott B, Marketing Manager at The Millgate, responded to this reviewResponded 2 April 2019

Hi there, cheers for taking the time to write this review. We listen to all feedback and always use it to improve our service. We are sorry that you wasn't pleased with the carvery on Friday, this is definitely not our usual standard. We can...More

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Frequently Asked Questions about The Millgate

The Millgate is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3.5