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McDonald's

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200/202 High Street, Hounslow, England
+44 20 8572 1160
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45 Reviews from our TripAdvisor Community

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Showing 37: English reviews
1 review
1 of 5 bubbles Reviewed 6 days ago NEW via mobile

Since the new refit the service is the slowest it's ever been. Just to get a mcflurry you wait 10 mins. Drive through is just as bad u wait to place the order, wait to pay nearly 10 mins on Thursday. Then you get to the window and are told to park up. All I wanted was one burger meal.... More 

Helpful?
Thank babita s
Level Contributor
11 reviews
10 restaurant reviews
3 of 5 bubbles Reviewed 14 January 2017

good food, helpfull staff but the only drawback is its always crowded so many people waiting always.

Helpful?
Thank I R
Level Contributor
720 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 176 helpful votes
4 of 5 bubbles Reviewed 25 October 2016 via mobile

9am visit. Clean. Good free wi-fi. Not that many people waiting and there did seem to be enough staff present however made to wait 10 minutes only ordered a coffee. Staff happy. Would return.

Helpful?
Thank ray r
Level Contributor
59 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 21 October 2016 via mobile

From a visit to the other quality deteriorates this ain't McDonald's good quality hope they review and get back to the great standards

Helpful?
Thank YASSIN A
Greater London, United Kingdom
Level Contributor
470 reviews
150 restaurant reviews
common_n_restaurant_reviews_1bd8 145 helpful votes
3 of 5 bubbles Reviewed 28 September 2016

Whether they are busy or not, the service is always slow even when they have a lot of staff ; for some reason after waiting for the burger to the made, one has to then wait for the fries to be made. The management do not understand the concept of fast-food, while most of the staff need to be re-trained... More 

Helpful?
Thank RWandSW
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 9 September 2016

very busy and service terrible. The table don't get clean and never gets the right order. If there are some issue the manager would be very rude and don't even apologise.

Helpful?
Thank Beutyandart
Level Contributor
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 22 August 2016 via mobile

This mc donalds drive through is a joke always waiting a long time for service. Milkshakes never taste as they should that's if the machine is working

Helpful?
Thank Michelle R
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 15 August 2016 via mobile

Very poor service. I asked for ketchup but did't get it. All tables was dirty altho the restaurant it's self was not busy. Sauce dispensers both was broken and very dirty. This is first time I see a McDonald so careless. One staff (Ritu) was very helpful. She struggled to find me a clean table but did't gave up.

Helpful?
Thank Top-Critics
Culver City
Level Contributor
97 reviews
76 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 11 August 2016

It's a McDonalds, so you know what you get. And this one is wall to wall busy. I had my first Mc something, iced coffee, not bad. Not Starbucks, but not bad.

Helpful?
Thank computerprofessor
Melbourne, Australia
Level Contributor
52 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
3 of 5 bubbles Reviewed 21 July 2016

It is just an attitude problem where management need to get the staff, to, at least inially smile with some sort of decency.

Helpful?
Thank Jayceebee31

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Fast food
Meals
Breakfast, Lunch
Restaurant features
Takeout, Seating, Highchairs Available, Wheelchair Accessible
Good for
Cheap Eats, Groups, Child-friendly
Location and Contact Information
  • Address: 200/202 High Street, Hounslow, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8572 1160

Questions & Answers

Questions? Get answers from McDonald's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?