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Terminal 5 | Heathrow Terminal 5, Check-in, Hounslow TW6 2GA, England
+44 20 8283 6213
05:30 - 22:30
Open now
All hours
Sun - Sat 05:30 - 22:30
More Info
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474 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Level Contributor
216 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Went for quick dinner, they made me call them more than 3 times, they took a lot to serve a salad considering they were empty not even busy, my waiter was a bit unhappy with my complain. Not very impress.

1 Thank Ljubica B
London, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago

Perfect for an efficient and well prepared meal with friendly service. This is in sharp contrast to the Carluccios at Kingston upon Thames where the service was indifferent and inattentative, food quality erratic and overall a very dissapoitning experience. I ordered the same meal in both places and was struck by the difference in quality. Carluccios has always been a... More 

Thank Icareforquality
Burton upon Trent, United Kingdom
Level Contributor
126 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This places serves simple tasty food has ok wine and the prices are find. When I travel I like these places.

Thank Partner792
Adelaide, Australia
2 reviews
4 of 5 bubbles Reviewed 27 October 2016 via mobile

Good reviews drew us to Carluccios dragging our heavy baggage while in transit. We were promptly and courteously greeted and seated and served with an excellent porridge. Warm – welcoming - good quality - recommended.

Thank Aussiebookman
Level Contributor
226 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 26 October 2016

I went here for breakfast and found it to be everything you could want - good selection of dishes, reasonable prices, speedy service delivered with a smile, and a quiet space in the midst of all the noise. Would definitely return.

Thank Theologyprof
Level Contributor
74 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 20 October 2016 via mobile

Well, better than a lot at the airport but the service is terrible. Breakfast came without tomatoes and coffee was cold. I asked for my bill 5 times before it came. Not the worst place but only average fare.

Thank Mirkwood65
Carmarthen, United Kingdom
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 17 October 2016

Very efficient, pleasant staff who make sure that you are served rapidly. There is a good choice of food and drinks which are served promptly and politely.

Thank stuart j
Level Contributor
49 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 16 October 2016 via mobile

Lovely light pre flight meal. Shared med platter was superb. Really good deserts. Tirmisu and bread and butter pudding were fantastic. Waiters were awesome. Quiet but a really nice vibe and definitely recommended

Thank Sandra H
Conwy, United Kingdom
Level Contributor
78 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 13 October 2016 via mobile

The food was really good. The customer service from our waiter was exceptional- really good fun, knowledgeable and genuinely caring. And good value- I was pleased to find the evening meal offer available at other restaurants, also available here at the airport.

Thank HalfWelshHalfKiwi
Ashbourne, United Kingdom
Level Contributor
138 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 13 October 2016 via mobile

First time in a Carluccio's and we were impressed. Great attentive service and super fast too. Good range of wines/drinks and something on the menu to suit most tastes. We opted for the Chicken saltimbocca which was good. It's probably the only decent restaurant landside at T5.

Thank Max B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly, Cheap Eats, Groups
Open Hours
05:30 - 22:30
05:30 - 22:30
05:30 - 22:30
05:30 - 22:30
05:30 - 22:30
05:30 - 22:30
05:30 - 22:30
Location and Contact Information
  • Address: Terminal 5 | Heathrow Terminal 5, Check-in, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8283 6213
  • This restaurant is at Heathrow Airport (after security)

Questions & Answers

Questions? Get answers from Carluccio's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?