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Giraffe - Heathrow

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Terminal Five Terminal 5 | Heathrow Airport, Hounslow TW6 2GA, England
+44 20 8806 5980
Website
Today
00:00 - 23:59
Open now
All hours
Hours:
Sun - Sat 00:00 - 23:59
More Info
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902 Reviews from our TripAdvisor Community

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Showing 825: English reviews
North Yorkshire
Level Contributor
100 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW via mobile

Visited on a busy Sunday morning. Good choice on the menu and the staff were friendly and welcoming. Despite being busy, the service was pretty rapid and the quality of the food was good. Overall, pretty good

Helpful?
Thank alanyorks
Perth, United Kingdom
Level Contributor
741 reviews
436 restaurant reviews
common_n_restaurant_reviews_1bd8 268 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Like Giraffes, the long-necked ones get the best of the staple foods. Same here. If it is breakfast or a burger and fries, they are probably going to make it to spec. And, that's my philosophy - if you are forced to eat airside (in my case due to another BA flight delay), then Giraffe is as good as any... More 

Helpful?
Thank FairCityFrasie
Northampton, Massachusetts
Level Contributor
172 reviews
103 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 1 week ago

If it's fast food you want, this is certainly fast. What it isn't is good or tasty. I had an extremely disappointing breakfast there - skimpy potions and tasteless. The coffee was okay, but there are many better places in Terminal 5

Helpful?
Thank Mike L
London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Currently sitting in Giraffe at Terminal 3 eating a dish called 'Green Chicken Curry'. Yes, its green. Yes, it had a small amount of curry. No, it had 1 small piece of chicken. Cannot believe I paid £7 for a so called dish that I can only describe as vile muck! Never ever again. At least the service was good.

Helpful?
Thank Rubestar
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago

I was having a miserable morning, waiting for a friend's delayed plane to arrive. I sat down at Giraffe for a hazelnut cappuccino and a war, croissant, and the great service there was like a ray of sunshine in a gloomy morning. I was waited on by a long haired girl with braces and a short haired one by the... More 

Helpful?
Thank Syrts563
Milton Keynes, United Kingdom
Level Contributor
22 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

I don't normally leave negative reviews but in this case I thought it was worth the effort. Giraffe is on the upper security level at T5 in Heathrow. On the same level, you have Gordon Ramsey's Plane Food, Waggamamma and Huxleys Cafe Bar. Of these Giraffe was the only one I hadn't tried, now there is a Giraffe near my... More 

Helpful?
Thank prawn69
Western Ireland, Ireland
1 review
5 of 5 bubbles Reviewed 2 weeks ago

When I got to Giraffe at Heathrow airport I didn't know what to expect but it was definitely brilliant! The food was served really quickly and was super fresh, it was a bit crowded but I can understand why! The price of the food was on point! I was served by Alicia at Giraffe and she was really quick and... More 

Helpful?
Thank JenifferHogan
Parma, Italy
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

We had a really great time at Giraffe before leaving to Dubai. We always look for places where we want to feel "home". At Giraffe we found Marcin that helped us in choosing the right dish and the right wine. We had a bottle of good rose' and a very tasty salmon with rice. That's the perfect solution before jumping... More 

Helpful?
Thank Yummi63
Andover, United Kingdom
Level Contributor
136 reviews
90 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Arrived to be seated and served quickly. Tuesday evening but very busy. Our drink and food orders were taken promptly. The drinks arrived shortly afterwards and the food in a reasonable time, especially when you consider how busy they were. The tables and floors were clean and clearing up was done quickly although we never felt that we were being... More 

Helpful?
Thank rwelfare
Hampshire
Level Contributor
107 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Arrived early for my 0630 flight, so decided to kill time and have something to eat in Giraffe. The restaurant is airside in T5, so they know that they have a fairly captive audience who don't have time to spare to wait for their food. Had porridge, toast, tea and an orange juice for about £10. It was fine, toast... More 

Helpful?
Thank Mark P

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$37 - US$37
Cuisine
Mexican, British
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Kids, Child-friendly
Open Hours
Sunday
00:00 - 23:59
Monday
00:00 - 23:59
Tuesday
00:00 - 23:59
Wednesday
00:00 - 23:59
Thursday
00:00 - 23:59
Friday
00:00 - 23:59
Saturday
00:00 - 23:59
Location and Contact Information
  • Address: Terminal Five Terminal 5 | Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8806 5980
  • This restaurant is at Heathrow Airport (after security)

Questions & Answers

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1 question
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Questions? Get answers from Giraffe - Heathrow staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?