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Nando's - Hounslow

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1-1A High Street, Hounslow TW3 1RH, England
+44 20 8570 5881
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  • Excellent28%
  • Very good44%
  • Average13%
  • Poor9%
  • Terrible6%
Travellers talk about
“chicken” (26 reviews)
“big families” (2 reviews)
Closed Now
Fast food, European, Portuguese, Halal
££ - £££
1-1A High Street, Hounslow TW3 1RH, England
All Details
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1 - 10 of 97 reviews

Reviewed 16 March 2018 via mobile

I am extremely disappointed in the customer service from staff over the phone at Nando’s in Hounslow. I called up the first time to make a booking, they said ‘Ok I will just pass you over to the manager’ and I said okay, then I...More

Thank e_adls
Vicki T, General Manager at Nando's - Hounslow, responded to this reviewResponded 17 March 2018

Hey, I’m ever so sorry about this while trying to book a table with us. If it’s possible we’d like to get in touch with you , either by email or a contact number. Our email address is hounslow@nandos.co.uk And possibly we can go from...More

Reviewed 6 February 2018 via mobile

visted Sunday 21st and have to say was the best experience we have said so far at this restaurant. Reasons why: wait times were very Good,seated straight away,order taken straight away, food came within 8 minutes,portion sizes were very generous,staff were friendly and attentive.  It wasn't...More

Thank jackohene
Reviewed 20 January 2018 via mobile

I usually love going here! Love the food but the wait is so ridiculously long. I supposed that's normal for any nandos but I can't say I really enjoy it when I have to wait for my food for more than an hour and a...More

Thank Akhila P
Vicki T, General Manager at Nando's - Hounslow, responded to this reviewResponded 21 January 2018

Hey Akhila We’re very sorry to hear about your recent experience with us, we did have some technical issues on the 20th , if you could email me a contact number and we could talk a little more on this matter ? Thanks for your...More

Reviewed 8 January 2018 via mobile

Maybe it was because the staff were hung over from the previous night, but when we visited on January 1st nobody seemed to be organised. There were lots of people sat waiting for take away orders complaining they had been waiting a long time. Nobody...More

Thank Kenzad49
Vicki T, General Manager at Nando's - Hounslow, responded to this reviewResponded 11 January 2018

Hey kenzad I’m very sorry to hear your experience wasn’t the best... however we were aware that NYD was a little unorganised - and were very sorry you didn’t have the best experience . I’d like to talk more on the phone reguarding your feedback...More

Reviewed 31 December 2017 via mobile

Visited around 6.30pm on NYE with wife and 14 month old baby. On entering around 5 tables were free and ready to use. However got told to wait...waited around 5 minutes to sit down. Queued around 10 minutes for my order. During this time they...More

Thank jackohene
Vicki T, General Manager at Nando's - Hounslow, responded to this reviewResponded 2 January 2018

Jackohene- I’m ever so sorry your experience was poor , and thank you for your feedback - this is defently a concern as we have recived feedback not so long ago with phone orders. Can you drop me a contact number or a e mail...More

Reviewed 27 December 2017 via mobile

I visited this branch, to get a takeaway,on the way to a funeral.I ordered the Butterfly burger with a side of a portion of fries, at a cost of £10.90. However, on opening the box which contained the fries, I was wondering if I had...More

Thank Vivienne W
Vicki T, General Manager at Nando's - Hounslow, responded to this reviewResponded 31 December 2017

Hello Vivienne , I’m terribly sorry about your last experience at our restraunt. I will for sure look into this matter and if you send me a contact number or a email address to hounslow@nandos.co.uk I will for sure talk to you more Again I’m...More

Reviewed 14 December 2017

Chicken was amazing with lovely sides orders of garlic bread and olives. Loved the Piri Piri chips. I ordered at the counter and had our food on table before 15 minutes. If you hungry and need a quick food then nandos is the place.

Thank IvoMCoutinho
Reviewed 13 November 2017 via mobile

Food was so lovely, clean and comfy restaurant, my server nick was very friendly and polite, staff seemed very competent working like a well oiled machine! Will be back very soon for another delicious sweet potato burger!

Thank Pippa H
Reviewed 6 October 2017

Normally I love Nando's. But Hounslow Nando's was not clean. The food was always as beautiful... Staffs are friendly.

Thank Hurucan B
Reviewed 28 September 2017 via mobile

I have visited this restaurant many many times over the past 4 years, but since their refurbishment a year ago the place has got worse and worse. I made a complaint a couple of weeks ago and the manager called me to talk about it....More

Thank Paul F
Management response:Responded 3 October 2017

Hey Paul, I'm ever so sorry that you had this experience. Would there be any chance you could send your email address and contact number so I can persionally call you myself ? If that is possible please can you email hounslow@nandos.co.uk , so we...More

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$28 - US$60
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Reservations
Good for
Groups, Kids, Child-friendly
Open Hours
11:30 - 23:30
11:30 - 23:30
11:30 - 23:30
11:30 - 23:30
11:30 - 23:30
11:30 - 00:00
11:30 - 00:00
Location and Contact Information
  • Address: 1-1A High Street, Hounslow TW3 1RH, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8570 5881
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