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Castello Restaurant - CLOSED

Church Square, Shepperton, England
+44 1932 253542
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  • Excellent65%
  • Very good18%
  • Average9%
  • Poor4%
  • Terrible4%
30 Aug 2015
“Excellent food, excellent service”
19 Aug 2015
“Very nice place to visit with friends”
Restaurant Hours Closed
Italian, Mediterranean, Vegetarian Friendly, Gluten Free Options, Vegan Options
££ - £££
Church Square, Shepperton, England
All Details
Reviews (207)
Traveller rating
Traveller type
Time of year

11 - 20 of 206 reviews

Reviewed 15 July 2015 via mobile

Service very good. Food is Italian but its done with a heavy touch. Thick sauces and bland seasonings dont help. The tuna dish was incredibly salty and used tinned tuna. Wine excellent. Restaurant is well laid out and modern. Gents toilet needs fixing urgently

1  Thank bertiefaversham
Reviewed 12 July 2015

Lovely fresh food and great looking restaurant. It was very popular so took a little while to be served, but well worth the wait.

1  Thank JulesMad65
Reviewed 12 July 2015

Excellent food, attentive service, relaxed atmosphere and reasonably priced too. Go to Italy and you will find plenty of top notch family restaraunts - they are harder to find over here, but this is definitely one of them. Food is tasty, without being overly complicated.

Thank 512MrQ
Reviewed 10 July 2015 via mobile

Came here with friends last night, the restaurant was really busy but this did not affect the service. The food arrived quickly and all of my friends were really happy. A young lady served us who I believe was the manager, she was very attentive...More

Thank kitty a
castell0100, Owner at Castello Restaurant, responded to this reviewResponded 29 July 2015

Dear Kitty A, thank you for letting us know that you enjoyed your experience at Castello, and that you had excellent service, food and atmosphere. We appreciate your comments and hope that you will visit again soon.

Reviewed 8 July 2015 via mobile

I have visited this restaurant on several occasions and I have to say the food is excellent and the service is warm and friendly. The staff really go out of their way to make you feel welcome

3  Thank MilanL92
castell0100, Owner at Castello Restaurant, responded to this reviewResponded 29 July 2015

Dear Milano92, thank you for taking the time to write a review. We are please that you are always happy with both the food and service. We look forward to seeing you again

Reviewed 6 July 2015

I went here yesterday with a group of 29 for my 40th birthday, with ages ranging from 2yrs-96yrs and I can honestly say that everyone really enjoyed themselves and commented on how lovely the food was. The staff went out of their way to accommodate...More

5  Thank Titch1975
castell0100, Owner at Castello Restaurant, responded to this reviewResponded 8 July 2015

Dear Titch1975, Thank you for your complimentary review. It is so reassuring when we receive genuine and honest reviews such as this. You were a pleasure to serve. and we are delighted that everyone enjoyed themselves. We look forward to seeing you again.

Reviewed 3 July 2015

I have visited the restaurant several times and I am never disappointed with the food or friendly service at this local family run restaurant. There is a large selection of food and wines on the main menu, as well as variety of daily specials. I...More

5  Thank annabelle c
Reviewed 2 July 2015

Went here last night with a friend for drinks and nibbles, and ordered what was advertised as a baked mushroom but was served what looked like cheese soup with chunks of mushroom! After addressing our disappointment with the dish, the waitress (whom was very nice)...More

5  Thank FHay53
castell0100, Owner at Castello Restaurant, responded to this reviewResponded 3 July 2015

Dear FHay53, We are sorry to learn of your experience this week and your disappointment with the baked mushroom dish. We have been serving this dish in our restaurants for over 10 years, so we are sorry if this did not live up to your...More

Reviewed 1 July 2015

What can I say this was our 26 th wedding anniversary and we choose to go there ,big mistake.Food was average Pizza Hut standard but not their prices !!!!The service was barely there,but the manager was the rudest person I have ever come across,her parting...More

5  Thank mrsg32
castell0100, Owner at Castello Restaurant, responded to this reviewResponded 8 July 2015

What can we say….You state that it was your 26th Wedding Anniversary and yet you hadn’t pre-booked a table and walked in off the street. I have spoken to all 3 lovely girls who served you during the evening, ranging in age from 20 –...More

Reviewed 1 July 2015

Came here on a Monday evening with my son and there was plenty of choice for seating - we chose a booth but could have had a table either inside or on the patio at the rear of the restaurant. Great choice of Italian /...More

3  Thank Paulus_Lining
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Restaurant Details

Average prices
US$13 - US$32
Good for
Open Hours
12:00 - 22:00
12:00 - 15:00
18:00 - 23:00
12:00 - 15:00
18:00 - 23:00
12:00 - 15:00
18:00 - 23:00
12:00 - 15:00
18:00 - 23:00
12:00 - 15:00
18:00 - 23:00
18:00 - 23:00
Location and Contact Information
  • Address: Church Square, Shepperton, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Surrey  >  Shepperton
  • Phone Number: +44 1932 253542
  • E-mail
This restaurant is now closed.
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