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I was a regular at this restaurant before covid and I was excited to see they had fully reopened.
After a recent visit, Unfortunately in my opinion the quality has gone down, I know it’s easy to blame covid With food issues, availability of good...More
We ordered for delivery as we hadn't had sushi for a while and have always enjoyed the food we've had at Itabashi. Food was great (esp the Nasu Dengaki) and didn't have to wait long for delivery on a Saturday night once we'd decided what...More
Excited to place an order at a local restaurant. The portion was MINISCULE and I’m accustomed to Japanese food. It was cold and one of the dishes was wrong and also had no dressing. I called to discuss and the owner wouldn’t listen to me...More
Date of visit: December 2020
Trek45606260504, General Manager at Itabashi Japanese Izakaya, responded to this reviewResponded 18 December 2020
Dear Mrs 336fayeg,
Thank you for your comment of review, we are sorry for your disappointment.
You have ordered and we delivered - Steamed rice, Kimuchi, Agedashi tofu ( Deeply apologies, we have forgotten to with sauce but tended to delivered again before bedtime nevertheless...More
We understand you need to survive, but to bring one small piece on giant plate is a big joke. Food is OK, but service could be more friendly.More
Date of visit: October 2020
Trek45606260504, General Manager at Itabashi Japanese Izakaya, responded to this reviewResponded 27 October 2020
Thanking to have your review about portion vs price of dishes and impression at our service.
Price of our dishes fixed even before lockdown while portion / volume has not been changed that had been favoured by local guests for long but if...More
Having often dined at Itabashi and always enjoyed the food and experience, we decided to book to celebrate my daughters 16th birthday. I had made a reservation by calling the restaurant several days earlier which was confirmed for a window table at 7pm. A minute...More
Date of visit: August 2020
Trek45606260504, Owner at Itabashi Japanese Izakaya, responded to this reviewResponded 15 August 2020
Dear Caker 67,
Thank you for your review and we are deeply apologies for unpleasant experience caused by us while we experiencing high number of booking on these days by ongoing government eat out scheme and unusual heat wave covered the UK that we are...More
We are regular patrons of Itabashi and very selective where we chose to dine.
And previous Dinning in and take away Deliveries we been Delighted with, how the management and staff treat us with warm hospitality and appreciate our generous patron towards their establishment.
We popped in for lunch because it looked interesting and we were so glad we did! We had the ebi katsu and ton katsu bento boxes, which also came with miso soup. Every part of it was excellent, and the flavours and textures worked really...More