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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza, Sicilian, Southern-Italian
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, Drinks
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meals, features
Reviews (219)
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214 results
Traveller rating
140
40
22
9
3
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Time of year
LanguageEnglish
Traveller rating
140
40
22
9
3
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All reviews pizza swordfish seafood tiramisu salad sicilian restaurant the wood fired oven lovely service great restaurant main course boris dough aubergine toppings mains post
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Reviewed 6 days ago

Visited Ballaro for the first time recently. My wife and I had the great value 2 course lunch menu. Both had pizza for the main and it was cooked perfectly. The staff were friendly and ensured we could take our time and linger over lunch...and drinks. Really enjoyed lunch at Ballaro👍More

Date of visit: February 2024
Helpful?
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Reviewed 30 December 2023

We have been here a few times after rugby games, it is good food and decent service, not cheap but good value. It has an in and out feel about it for sure, no thinking about what you want or pausing between courses - quick...turnaround. Good food though. Had pizza and pasta (2 different people).More

Date of visit: December 2023
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Reviewed 10 November 2023

A very nice Italian restaurant in the centre of Twickenham. Some of the dishes were unusual, but very tasty. A great place to meet up with friends

Date of visit: November 2023
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Reviewed 26 August 2023

I had been recommended to visit this restaurant in Twickenham and decided to make a booking prior to going to a rugby match. Having guaranteed the booking with my credit card (perfectly reasonable as so many do not honour their reservations). I was a few...minutes early, and was told the table was not ready in spite of it being clear there were several vacant. We were shown to one of the tables rather reluctantly. An order of two rib-eye steaks and two beers was made. The drinks arrived promptly. One steak was delivered a while later - we asked why there was only one and it was clear that an error had been made. The disappointment was compounded by what was presented to me! As you will see from my many reviews, I seldom include a picture of my food, but on this occasion I feel it will allow you to judge if my comments are fair. The steak was poor, and the salad devoid of dressing - this dish is priced at over £25. I was given some olive oil, balsamic and salt. I did enquire if there were to be any chips, and was asked if I had read the menu, as they could be provided at extra cost. I politely refused. By now, my friends steak had arrived presented in the same manner. Bizarrely, having refused the chips, two portions arrived when we had almost eaten the steak. We enquired again if these were at extra charge, and refused them when this was confirmed. The bill was paid minus service - this appeared to be a surprise for the gentleman who appeared to be the manager of the restaurant. I can only suggest that you consider very carefully patronising this establishment as there are so many others in the Twickenham area which are so much better. I truly regret my booking (which was “cancelled”later in the evening) presumably in an attempt to stop me writing a review. Poor overpriced food - I will never return and would suggest you don’t take the risk of booking in future.More

Date of visit: August 2023
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Reviewed 13 August 2023

I visited Ballarò on Saturday the 12th of August for lunch at 14.15 with my son-in-law and 8 year old grandson, prior to watching England v Wales. When we arrived, I requested a table for three away from the door, only to be told that...it was not possible to move one chair to an alternative table set for two. Also that these tables had already been booked, even though they were not marked reserved and were still empty when we left. Next we discovered that we could only have a set "Rugby Day" three course set menu for £60. A children's menu was not available, nor was the À la Carte. We were given a shrug of indifference and told we could share the adult selections with my grandson! When I booked for lunch, there was no mention of a "Rugby Day" set menu being the only option. Some may at this point be wondering why I simply just didn't cancel and lunch elsewhere. Well any cancellations up to 24 hours before the booking, incur a £25/head charge. As for the food? Having spent time in Sicily, let's just say that I can appreciate good, authentic Sicilian cuisine when I get it! Finally, the day after having lunched at this establishment, I received an email informing me that the restaurant had cancelled my booking! Something another guest/ reviewer experienced. The website for this restaurant needs to make absolutely, crystal clear, that on rugby days, there is no option for anything else other than "The Rugby Day" set menu for £60. Also "the shrug of the shoulders" attitude needs to go.More

Date of visit: August 2023
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Reviewed 29 June 2023 via mobile

I was craving a pizza so thought I’d try this out as it was the most easiest to get to! It wasn’t that busy when I walked in but it did soon get busy. It seems that they have a staffing problem as only two...people and when I asked the waitress about it being short staffed she said it was “normal “ they looked rushed off their feet. Anyway I had a couple of glasses of Prosecco and the Burratina pizza. Pizza was average the ingredients didn’t seem as flavourful. So I was a bit disappointed. Service was slow but that’s because it was understaffed, having said that when I was served it was friendly. It is expensive for what it is. So unfortunately won’t be returning.More

Date of visit: June 2023
Helpful?4  
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Reviewed 29 June 2023 via mobile

A delicious Sicilian meal with excellent home made pasta and delicious rabbit ragu. The smoked burata was very good. Very friendly and professional service with smiles.

Date of visit: June 2023
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Reviewed 14 June 2023

Thought we give this restaurant a try as we heard about it and being a Sicilian/Italian restaurant, why not! We had an aubergine fried with mozzarella as a starter which was just OK but for over £10, quite expensive for four tiny pieces! For our...main I had the seafood spaghetti which could have done with more seafood and disappointed at the tiny quid rings and I mean tiny! This could have been served with a little more sauce as it was more on the dry side. My partner had the seafood risotto which she said was OK but found the stock used for the risotto strong so unfortunately she could not finish her dish. Would we go back?....Ummm unfortunately didn't get the Italian/Sicilian feel or food but if we do go back we would try the pizza's that other people have been giving positive reviews about and hope that it will be better than your local Dominos!More

Date of visit: June 2023
Helpful?1  
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Reviewed 30 May 2023

Amazing as always. Really good quality food, good service and value. Third time we have been here and doesn't disappoint. Quite exceptional.

Date of visit: May 2023
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Reviewed 18 May 2023

Pizza was okay, a bit boring. The dough was nice but feel toppings could have had more flavour and it was under seasoned. £7.50 for a pint of peroni is a very high price for the area - even in central London that is considered...overpriced. Service was attentive and friendly. I don’t think I would come back thiughMore

Date of visit: May 2023
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Reviewed 10 March 2023 via mobile

First visit tonight. Friendly efficient service. Fabulous food. Pizzas looked good but I chose the mixed grilled fish with salad. Excellent. Very interesting and unusual pasta dishes on offer. We will definitely go back.

Date of visit: March 2023
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Reviewed 6 March 2023

We came across this recently and for a normal Italian in Twickenham it is amazing. Really good food - pasta dishes you don't see in other places and really good service. Mains £16/17/£18. Desserts £7.50.

Date of visit: March 2023
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Reviewed 18 February 2023

O Mama Mia! Thank you lovely people fir such a lovely service. Special thanks for Gino! For making a teramisu cake for my mother's birthday. We enjoyed it so so much 💖 Thank you 😊 We also had an opportunity to cook our own steak...tonight. 😋 Very happy to have such a place as a local restaurant.More

Date of visit: February 2023
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Reviewed 15 February 2023 via mobile

Pretty average experience all round but with very friendly waiting staff. We went on Valentines Day, first they had a set menu which we didn’t mind but the issue was that the stuff weren’t all aware of what was being offered which lead to us...having to ask for the cocktail to start (which was part of the set menu) but our waiter had to see the menu to find out what we were talking about . We also waited a while for our order to be taken and then for plates to be cleared away after each course. We were in the restaurant for an hour and 15 minutes with our empty starter plates sat in front of us and no sign of a main course appearing. They forgot our chips with the steak that we ordered and we had to ask 2 different members of staff to get these for us I think perhaps our error was not ordering pizzas as these seem to receive high praise and coming on Valentines Day as maybe they were busier than usual. Either way the staff were lovely but there are many better Italian places in the area.More

Date of visit: February 2023
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Reviewed 10 February 2023

We came in here for dinner as it was raining and cold, so gald we did! We were greeted by a really nice supervisor/ manager? we ordered cocktails to start with, two Negronis, then had Bruschetta and Garlic bread. we ordered one pizza Margherita, big...size! but I ate all of it! best pizza I had in years! you can see the chef making the pizza, loved the pizza, my partner had the Ravioli with four cheeses. really tasty. cant remember the wine we ordered it was a bottle of white, but really light and cold. we had one Pana cotta and oneTiramisu both devine! although the resturant was busy, the staff were never too far away. will come back here again. nice friendly staff, great food and great value for money.More

Date of visit: February 2023
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dargon
1 December 2019|
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Response from PM-65-UK | Reviewed this property |
Sorry, I cannot recall. Give them a call on 020 3261 0003.
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BALLARO, Twickenham - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

Frequently Asked Questions about Ballaro

Yes, Ballaro offers takeaway services.

Yes, Ballaro offers delivery services.

Ballaro is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 3