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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Cafe, British
FEATURES
Outdoor Seating, Seating, Serves Alcohol, Waterfront
Reviews (102)
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101 results
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4
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LanguageEnglish
Traveller rating
59
15
15
8
4
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Reviewed 9 November 2023 via mobile

This place needs a dam, good clean. The young lady behind the bar was fantastic came and wiped down the table we sat down at, taking our order with with a smile like she enjoyed working there (this to me is great to see). But...when the weather's not great and the balcony doors are closed you start to notice other things around you and this is why it's only a 3/5 it needs a bloody good clean as it's looking filthy and tired. Was in Perranporth when it 1st opened and spent many a day/night there but unfortunately we couldn't wait to leave as soon as we'd finished our drinks.More

Date of visit: November 2023
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2023

Our group of 15 walkers & 1 dog stopped off here for coffee & cake. There was 1 young lady working on her own & she did an amazing job of taking all our orders & making the drinks in a friendly way. The coffee...was excellent as were the chocolate brownies & flapjacks. The view from the cafe is amazing & we could not have wished for a more pleasant refreshment break.More

Date of visit: November 2023
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Reviewed 30 October 2023 via mobile

One of my all time favourite places to enjoy a spot of coffee and cake… you just can’t bear the view, the service is always friendly and there’s a great selection of cakes too. Pretty much perfect!

Date of visit: October 2023
Helpful?
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Reviewed 21 October 2023

Good coffee, skip the cakes. My husband and myself dropped in for coffee as we have done many times before, normally just for coffee but thought we would treat ourselves. Ordered a piece of carrot cake and slice of blueberry sponge. The coffee is always...good here but i would not have the cakes again as they were the driest i have had in a long time. They state on the website fresh that day but don't specify which day. These cakes had been a long time on the counter. They were not todays. They were an expensive mistake.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2023

Great coffee a cakes and superb views. A little snuggle of a place right on the beach with super friendly staff

Date of visit: June 2023
Helpful?
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Reviewed 4 August 2023 via mobile

Ordered 2 toasties which took 15 minutes or more to cook and arrived burnt! Not at all impressed. It was not particularly busy and food is served in TA bags so there really is no excuse. I am all for supporting local businesses, but for...£7.50 I would expect more! We asked for a refund and went elsewhere. A real shame as the location is great!More

Date of visit: August 2023
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 July 2023 via mobile

Love the coffee and cakes in this wonderful spot in Perranporth. After a beach dog walk it serves the best coffee in the town with the best view, and the staff are lovely.

Date of visit: July 2023
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Reviewed 27 March 2023

What a fabulous spot. Staff and other customers soooo friendly. A warm welcome from a very heavy shower and an excellent coffee along with a most delicious cronut. Lots of lovely dogs with owners who permitted us to pet their fur babies!!

Date of visit: March 2023
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Reviewed 21 January 2023 via mobile

Beautiful little place but the experience was spoilt by the rudeness of the staff and the signage. You arrive up some steps and you are ordered by a written sign to knock and wait . I was greeted by an abrupt girl who asked how...many of us there were and told to come to the bar to order. It just had an unwelcoming feel. There were signs saying don’t do this and don’t do that.More

Date of visit: January 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2023 via mobile

We always stop here on our way home - 6 times in the past 11 months - for coffee and cake. Fabulous experience every time. Love the outside terrace. Staff are welcoming and leave us to enjoy our food and drink, even when we were...waiting for almost 2 hours for our son to join us! Looking forward to our next visit.More

Date of visit: January 2023
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Reviewed 15 November 2022

This is my favourite place for coffee ........and they have the most amazing cakes! After our cold water swim on a Friday morning this place is our go to for a Friday treat. Best coffee and carrot cake!

Date of visit: November 2022
Helpful?
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Reviewed 27 October 2022 via mobile

I have come to Alcertraz on the 27th Oct for a morning coffee and had terrible service! The girl working was extremely rude. I was with my toddler so found it hard getting her up the steps. She instantly told me to move the pram...to unblock the steps (absolutely fine if it wasn’t said with such a horrible manner) she then told me to take a seat and she would get my order. I waited and waited whilst she appeared to be ‘busy’ even though there were only two other customers who had already been served. She then shouted over if you want to order do it at the bar. She could see I had my toddler with me and the place was hardly rammed! The drink I wanted was out of stock. Just as well because I was ready to get up and leave anyway. I wouldn’t recommend if you have children or want a nice pleasant atmosphereMore

Date of visit: October 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 October 2022

We read on trip advisor that they offered cream tea; we wanted to have a traditional cream tea and thought how wonderful it would be to have with a view of the gorgeous Perranporth beach. Unfortunately they do not offer cream teas, it was a...one-off offer for the Queen's Jubilee. This was our disappointment, as this is such a great location, cream teas would go down a storm! We decided to stay for a cuppa and cake anyway as they are also dog friendly! We found a seat outside, and their balcony is glassed so you can see out, but also protected from some of the elements and the view we had was amazing! The tables seem close together but once you sit down, you do feel like you're in your own little world. The table we chose had previous peoples items still on it, when I asked at the counter for a tray and cloth to clear the table, the waitress was friendly and instantly came out to clear our table for us and give it a wipe clean. You order at the till with your table number, and the food and drink we had was nice, not bad priced and the service was fine. I think the view and location pulls you in, if it didn't have that, I don't think we would have gone to it. Many thanks,More

Date of visit: October 2022
Helpful?
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Reviewed 27 August 2022 via mobile

Soooooo disappointing. Rude staff again. We visited once before and the staff were unfriendly, slow and rude. We thought we would try again but exactly the same. I presume the location means that the staff think they do not have to be polite!

Date of visit: August 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 25 August 2022 via mobile

What is the point in running a cafe where you can’t sit on roof terrace with any food!!!!! Poor service, toastie served on chipped plate and drinks all arriving at separate times..

Date of visit: August 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALCATRAZ BAR AND CAFE, Perranporth - Restaurant Reviews, Photos & Phone Number - Tripadvisor

Frequently Asked Questions about Alcatraz Bar and Cafe

Alcatraz Bar and Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4