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Frankie & Benny's

££ - £££
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Unit M | White River Place, St Austell, England
+44 1726 626880
09:00 - 23:00
Open now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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358 Reviews from our TripAdvisor Community

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Time of year
Showing 355: English reviews
Level Contributor
5 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 days ago NEW

Have been to F&B's in Plymouth many times and cannot fault their food or impeccable service down there but this one in St Austell may have been a completely different chain of restaurants. Luke warm food not cooked properly, very slow service, food not served as to the menu, food arrived 5 minutes later after the other member in the... More 

Thank bhutch88
Looe, United Kingdom
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Good choices on new menu, and very good prices for lunch on weekdays. The staff were friendly and helpful and the food and drinks were quickly prepared.

Thank Puffin201
Level Contributor
13 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We always enjoy popping to F&B's when we go to the Cinema. You always get a nice warm welcome and the staff are always friendly - but don't be afraid to approach them if the service is a little slow - they do switch off a little sometimes during service. We tend to get there a good 90 mins before... More 

Thank Iain V
Wolverhampton, United Kingdom
Level Contributor
25 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

We had just visited Eden Project and wanted to eat somewhere before returning to our hotel in Taunton (see our reviews for Eden Project and Holiday Inn Express). We had already booked ahead for 6pm, but as we had finished Eden Project we decided to go abit early. As we arrived we told them that we already booked but if... More 

Thank 15petal
London, United Kingdom
Level Contributor
87 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

Mama Mia! It's like a roller coaster at F&B. Good . . .not good . . .good . . .not good. So 'Average' this time was because the good food balanced out the bad service. The service was bad - in a very nice way. The staff were sooo friendly and smiley and charming but we waited 20 mins for... More 

Thank ChrisPanks
Birmingham, United Kingdom
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

We visited Frankie and Benny's a week before Christmas and we just wanted something we knew we would enjoy and have had before after a long day. The waitress was very helpful and served us promptly. 2/3 of the meals we had came as expected as we had all had our choices before. However my sisters meal was served with... More 

Thank Sarah R
Level Contributor
12 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Love this place the food is amazing. Lots of choice beautifully cooked and presented and good value good portion sizes. The staff are professional, polite and cant do enough.

Thank vikkiatkinson67i
St Austell, United Kingdom
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 14 December 2016

Well not all frankie and bennys are the same. We have been to the one in Newquay and it was good but the one in St Austell was not so good. The food was ok but the small bowls that they use for beans, coleslaw where all really badly chipped. The stairs leading downstairs to the toilets are sticky. The... More 

Thank kelly270
Truro, United Kingdom
Level Contributor
20 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 26 November 2016 via mobile

Came here for a birthday meal with 12 yr old daughter and friends. Napoli salad sounds nice. 2 of us ordered. Unfortunately the chef can't read. Sent 2 ceasers instead. We sent them back. Out came 2 x Napolis. But no resemblance to the menu - no mossarella, chopped green chillis, or fresh basil. They came out with a few... More 

Thank Chris I
Fraddon, United Kingdom
Level Contributor
19 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 15 November 2016

Staff were all very plesent. I had calamari for starters but it was cold. Told the staff member who apologised and replaced it. But when they returned with the new starter it was just breadcrumbs and hardly any squid at all. Very disappointed and told the staff who again apologised and asked me if I wanted another one or something... More 

Thank Adrian R

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St Austell, Cornwall

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Italian, American, Pizza, Diner
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Special Occasion Dining, Kids, Groups, Child-friendly
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Unit M | White River Place, St Austell, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: +44 1726 626880

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Frankie & Benny's and other visitors
1 question
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Newquay, United Kingdom

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Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?