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500 Centerville Rd, inside Heritage Hotel, Lancaster, PA 17601-1306
+1 717-898-2431
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  • Excellent49%
  • Very good28%
  • Average10%
  • Poor8%
  • Terrible5%
Travellers talk about
“salmon” (30 reviews)
“crab dip” (9 reviews)
“flatbread” (7 reviews)
Open Now
06:30 - 22:00All hours
American, Bar, Vegetarian Friendly, Vegan Options, Gluten Free Options
££ - £££
500 Centerville Rd, inside Heritage Hotel, Lancaster, PA 17601-1306
All Details
Write a ReviewReviews (561)
Traveller rating
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Time of year

1 - 10 of 559 reviews

Reviewed 2 weeks ago via mobile

This was a really awesome place. I love how it looks like a treehouse throughout the restaurant. The food was good, and they even donate a percentage of your bill to a charity. They give you a list of three and you pick which one...More

Thank moseysmelody
Reviewed 2 weeks ago via mobile

I have been here several times thinking that I’d give them another chance. But no more. Each visit the service was super slow, I didn’t get what I ordered but ate it anyway because I didn’t want to wait anymore. The last time they sat...More

Thank startrekfan269
Reviewed 4 weeks ago via mobile

We held my sister in laws baby shower here....the staff were phenomenal. They made sure we had everything we needed to make the day very special. They had some decor available, but we brought in our own Center pieces and decorations for a woodland theme...More

Thank rlholliday2
Reviewed 12 December 2017 via mobile

We made reservations in early November for a privet room everything was a go. As we showed up they know nothing about us coming. We complained and was provided a space. Thinking what the hell is going on. Things did work out some how. Our...More

3  Thank Fred D
Erika G, Marketing Coordinator at Loxley's, responded to this reviewResponded 5 January 2018

Thank you for your feedback. We are sorry our restaurant did not meet your expectations. We take customer reviews seriously and we strive make changes to better accommodate our customers. Thank you again for letting us know your concerns about Loxley's and we hope you...More

Reviewed 27 November 2017

Very interesting layout with the tree's and decks. I have been there 3 or 4 times and can't remember what I got. I do remember the service being verrrry slow. My wife goes there on e regular basis and does enjoy the burgers. I go...More

2  Thank TDNotreDame
Erika G, other at Loxley's, responded to this reviewResponded 3 weeks ago

Thank you for your feedback. We are sorry our restaurant did not meet your expectations. We take customer reviews seriously and we strive make changes to better accommodate our customers. Thank you again for letting us know your concerns about Loxley's and we hope you...More

Reviewed 9 November 2017

We have probably driven by this place many times without even really realizing it was there. My daughter suggested this place and we were pleased with the selection. Although the wait staff was personable and kept my soda refills coming at one point it did...More

1  Thank Jeffrey H
Reviewed 25 October 2017 via mobile

Overall it was ok. The food was good but the salad I had only had 5 pieces of shrimp on it for $9 extra so I was still hungry. It took 2 hours for us to get out of there because service was so slow....More

Thank Dawn C
Reviewed 18 October 2017

Chairs and tables are old, scratched up, and very heavy to move. Food fairly good but service slow especially when I told the server. I was on a tight schedule due to a commitment right after lunch.

Thank crabbychessie
Melissa H, Marketing Brand Manager at Loxley's, responded to this reviewResponded 20 October 2017

Thank you for taking the time to share your review. We take all customer feedback seriously, and will pass your feedback on to our management team for review. We hope you will consider visiting us again soon! Thank you!

Reviewed 15 October 2017 via mobile

Took my mom here for her birthday. Food was excellent! My mom and I both had fish and chips-portions were great! More than we could eat. Others at the table had salmon and meatloaf. Both meals were great. Drinks from the bar were yummy and...More

2  Thank Kelly G
Reviewed 3 October 2017

I love going to Loxley's because we seem to get to explore a new section of the building every time we go. We have eaten in the dining area, in one of the private rooms, in the bar, in the first floor patio area, and...More

Thank Nprus
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Ask a question
Questions & Answers
Federico S
29 November 2017|
AnswerShow all 11 answers
Response from Nina1080 | Reviewed this property |
No, there isn’t a dress code. We were dressed casually, as were most of the people in the restaurant. It’s very family friendly. Enjoy!
3 August 2017|
AnswerShow all 7 answers
Response from lssandrick | Reviewed this property |
I believe so. they are part of a hotel.
19 February 2017|
AnswerShow all 5 answers
Response from STRIDERMCPERSON | Reviewed this property |
the place is huge it's never too bad.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$10 - US$30
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Highchairs Available, Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover
Dining Style
Casual Dining
Good for
Local cuisine, Kids, Child-friendly, Business meetings, Bar Scene, Special Occasion Dining, Groups, Romantic
Open Hours
06:30 - 22:00
06:30 - 22:00
06:30 - 22:00
06:30 - 22:00
06:30 - 22:00
00:00 - 02:00
06:30 - 02:00
00:00 - 02:00
06:30 - 02:00
Location and Contact Information
  • Address: 500 Centerville Rd, inside Heritage Hotel, Lancaster, PA 17601-1306
    (Route 30)
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lancaster
  • Phone Number: +1 717-898-2431
  • E-mail
The first thing you notice when pulling in the entrance of the Heritage Hotel parking lot is the incredibly unique addition to this Lancaster landmark. To call it a deck or a patio doesn't do this two-story structure justice. Imagine dining in the most impressive tree house ever built. The open layout and the use of the natural environment give a feeling of submersion in nature, a theme that is consistent throughout Loxley's. The inside of the restaurant is unlike anything that has ever been seen in Central Pennsylvania. The massive bar is encrusted with arrowheads and surrounds a tree growing through the center of the room. Ambient lighting on the natural wood walls adds to the feeling of natural splendor. It is the epitome of the dining "experience", mixing Heritage Hill's well-known culinary expertise and exceptional service with ambiance that will leave everyone amazed.
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