We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Win Big When You Book on TripAdvisor

P.F. Chang's

Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
439 Cool Springs Blvd, Franklin, TN 37067-2684
+1 615-503-9640
11:00 - 23:00
Closed now
All hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
Add Photo Write a Review

110 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 110: English reviews
Level Contributor
41 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

My daughter and I went in for lunch on a Sunday afternoon. The place was not crowded at all. They do not offer lunch prices on weekends - you pay full dinnertime prices all day, which aren't cheap for Chinese food. Despite there not being a full house, we waited about 25 minutes for starters. After we were done with... More 

Thank zoeycraw
Franklin, Tennessee
Level Contributor
1,210 reviews
762 restaurant reviews
common_n_restaurant_reviews_1bd8 269 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

P.F. Chang's has the best Mongolian Beef in the area. Great portions with great friendly service and spotless inside.

Thank Houston N
Hudsonville, Michigan
Level Contributor
53 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 October 2016 via mobile

We had wonderful service. They were very accommodating for our larger group. The food was excellent as well. This experience was all around great.

Thank Kathryn N
Franklin, Tennessee
Level Contributor
17 reviews
14 restaurant reviews
4 of 5 bubbles Reviewed 17 October 2016

Great authentic Chinese food. The wait staff is very entertaining. You get a lot of food for not much money.

Thank mbervoets
Level Contributor
49 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 12 October 2016

Service was slow and few things were wrong w order. Got the lettuce wraps and not anything like I remember the last time I ordered.

Thank Crossfamily7
Nashville, Tennessee
Level Contributor
248 reviews
138 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed 26 September 2016 via mobile

If you want good quality Chinese food try PF Chang's. Good quality and quantity. Fast service and friendly staff. We tried both the downtown and the Coolspring one both are very good. It is also clean.

Thank Ashraf H
Cookeville, Tennessee
Level Contributor
92 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 18 September 2016

I have been to PF Changs a number of times across the country and this location has to be one of the most consistent. The service is always good. I was there for a business lunch and was thankful they were quick with the food and service.

Thank VOLSatty
Level Contributor
57 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 18 September 2016 via mobile

This is one of few chain restaurants that actually gets it. Flavors are always robust and portions solid, although not excessive. My only ding is that the vegetables do not taste as fresh as I like. However, the reasonable prices, quality service, and overall great food still earn this place a top score.

Thank EnglishTeacher75
Wesley Chapel, Florida, United States
Level Contributor
15 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 September 2016

Nice ambient. Some of the stuff we tried was really good, high-quality food. Unfortunately, I am a fried rice guy and, as far as that is concerned, it was a real let down. But if you stay away from that you're good to go.

Thank Facedancer67
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 13 September 2016

A few of us in looking forward to your Wonton Soup & appetizers primarily, after a movie, as we used to do regularly. The new menu looked great & the place looked clean, but rather empty for a Friday night. The soup arrived-totally changed! No cilantro, the shrimp were tiny, scarce & fishy, 2 pieces of chicken in there &... More 

1 Thank 805garyw

Travellers who viewed P.F. Chang's also viewed


Been to P.F. Chang's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$21 - US$30
Chinese, Asian, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Reservations, Television, Full Bar
Good for
Romantic, Child-friendly, Kids, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 439 Cool Springs Blvd, Franklin, TN 37067-2684
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-503-9640

Questions & Answers

Questions? Get answers from P.F. Chang's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?