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P.F. Chang's

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439 Cool Springs Blvd, Franklin, TN 37067-2684
+1 615-503-9640
11:00 - 22:00
Open now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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113 Reviews from our TripAdvisor Community

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Time of year
Showing 113: English reviews
Level Contributor
14 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

Love PF Chang's We had the 2 for lunch menu, 2 soups, 2 starters and 2 entree's. It was a reasonable deal and we both had the things we enjoy the best without sacrificing. Perfect portion sizing. I asked for low sodium and they told me everything they cook is with low sodium soy sauce so that makes it easier... More 

Thank DeborahN208
Level Contributor
29 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Appetizers were excellent, our main meals were decent but not as good as the appetizers. Overall the food was good, as can be expected with PF Chang's. As others have stated, the service was not so good. Our server seemed to want to be somewhere else; he was not very friendly, one of the entrees had the sides mixed up,... More 

Thank Ryan K
Franklin, Tennessee
Level Contributor
180 reviews
94 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Let me put it straight, the food at ths location was very good but took way too long to be served. We go to PF Chang's across the country and this is the worst location i had to visit. The hostess are very nice and professional. Its the waiting staff that is not trainned correctly and i assume from my... More 

Thank Francois A
Level Contributor
41 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 21 November 2016

My daughter and I went in for lunch on a Sunday afternoon. The place was not crowded at all. They do not offer lunch prices on weekends - you pay full dinnertime prices all day, which aren't cheap for Chinese food. Despite there not being a full house, we waited about 25 minutes for starters. After we were done with... More 

Thank zoeycraw
Franklin, Tennessee
Level Contributor
1,229 reviews
778 restaurant reviews
common_n_restaurant_reviews_1bd8 269 helpful votes
4 of 5 bubbles Reviewed 16 November 2016 via mobile

P.F. Chang's has the best Mongolian Beef in the area. Great portions with great friendly service and spotless inside.

Thank Houston N
Hudsonville, Michigan
Level Contributor
53 reviews
34 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 25 October 2016 via mobile

We had wonderful service. They were very accommodating for our larger group. The food was excellent as well. This experience was all around great.

Thank Kathryn N
Franklin, Tennessee
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 October 2016

Great authentic Chinese food. The wait staff is very entertaining. You get a lot of food for not much money.

Thank mbervoets
Level Contributor
53 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 12 October 2016

Service was slow and few things were wrong w order. Got the lettuce wraps and not anything like I remember the last time I ordered.

Thank Crossfamily7
Nashville, Tennessee
Level Contributor
264 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed 26 September 2016 via mobile

If you want good quality Chinese food try PF Chang's. Good quality and quantity. Fast service and friendly staff. We tried both the downtown and the Coolspring one both are very good. It is also clean.

Thank Ashraf H
Cookeville, Tennessee
Level Contributor
97 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 18 September 2016

I have been to PF Changs a number of times across the country and this location has to be one of the most consistent. The service is always good. I was there for a business lunch and was thankful they were quick with the food and service.

Thank VOLSatty

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$21 - US$30
Chinese, Asian, Gluten Free Options
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Reservations, Television, Full Bar
Good for
Child-friendly, Kids, Business meetings, Groups
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 439 Cool Springs Blvd, Franklin, TN 37067-2684
  • Location: United States  >  Tennessee (TN)  >  Franklin
  • Phone Number: +1 615-503-9640

Questions & Answers

Questions? Get answers from P.F. Chang's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?