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Chickfila - Fountain City

5100 N Broadway St, Knoxville, TN 37918-2342
+1 865-313-0776
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  • Excellent65%
  • Very good4%
  • Average22%
  • Poor0%
  • Terrible9%
Travellers talk about
“chicken wings” (2 reviews)
“salad” (3 reviews)
“chick fil” (3 reviews)
Open Now
06:00 - 22:00All hours
Fast food
5100 N Broadway St, Knoxville, TN 37918-2342
All Details
Write a ReviewReviews (22)
Traveller rating
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Time of year

1 - 10 of 22 reviews

Reviewed 9 August 2017

That had not defrosted any buns so we substuted yeast which was good. The chicken was not done and the service was sloppy and uncaring. So many of the kids were just doing their on thing...never seen that at a chic fila

Thank 6223wolffork
Reviewed 6 August 2017 via mobile

I stop at this CFA location 2-3 times per week. The service is quick, the food is consistent, & my order is correct. One of the best CFA locations around!! When busy, staff are outside taking orders in the drive thru to expedite orders, love...More

Thank jenbuick
Reviewed 9 June 2017

The Chick-fil-A in Fountain City is consistently fast, delicious, clean, friendly, and thorough. The food tastes fresher than that of many sit-down restaurants, and because the drive-thru lines move so quickly, my friends and I stop in here nearly every day for large iced teas....More

Thank Lifepen
Reviewed 20 May 2017 via mobile

Stopped on our way back home for breakfast, and was impressed with the staff here. Managers and servers both very friendly and helpful. The sandwiches were excellently prepared also, close to menu pictures. Bathrooms very clean and fresh. Seems to be pride in the prep...More

1  Thank Unlucky-itseemz
Reviewed 15 March 2017 via mobile

My kids love the indoor playground and the nuggets and spend a hour in here. I eat at several different locations but I promise the salads are the best here. They are much better prepared and the staff here is outstanding.

Thank maughanm
Reviewed 7 March 2017

As always if you want to visit a place that has wonderful, polite young people, go to Chickfila, and of them. When our company orders a larger carry out order, ready and waiting, excellent!!!

Thank harleygirl52
Reviewed 26 February 2017 via mobile

We eat at this Chick-fil-a weekly out of convenience. We have hectic work and school schedules and the food is healthy and quick. The quality of service depends on the individuals working. Sometimes our order is correct - oftentimes it is not. The devil is...More

Thank Christy B
Reviewed 7 November 2016

Never a bad experience from Chickfila. The staff is always professional & polite. The food is always fast & fresh.

Thank Mick R
Reviewed 29 October 2016 via mobile

Normally all Chik Fil As are the same. Great food and great customer service, in a clean restaurant. Not the case today. The bathroom was disgusting, and that should have warned me off. We stayed. We attempted to order. She cut me off in the...More

Thank Jcweaver
Reviewed 18 October 2016

I wish they had not erected that monumental sign, which is a blight on Broadway and Fountain City. However, I occasionally like to get their food and they have the best tea around. It would be nice if they were a bit more environmentally responsible...More

Thank heyjudithz
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Open Hours
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
06:00 - 22:00
Location and Contact Information
  • Address: 5100 N Broadway St, Knoxville, TN 37918-2342
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-313-0776
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