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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

CUISINES
Seafood, European, British
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Breakfast, Lunch, Dinner
View all details
meals, features
Reviews (209)
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200 results
Traveller rating
139
40
11
8
2
Traveller type
Time of year
LanguageEnglish
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Traveller rating
139
40
11
8
2
Show reviews that mention
All reviews lobster surf and turf moules a la creme thai curry prawns salad fries le friquet hotel an absolute delight service was top notch excellent food cooked to perfection amazing seafood special menu booked a table nice restaurant front of house
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Reviewed 1 November 2021 via mobile

An absolute gem in Guernsey. The food was tremendous and the service fabulous. Could not fault one bit of our visit. We had a whole crab from the special menu and my husband the crab platter. Both were delicious and we can’t wait to go...back!More

Date of visit: November 2021
Helpful?
Jimmy W, General Manager at The Lobster & Grill, responded to this reviewResponded 8 November 2021

Dear Hannah_A2612, We are very lucky to work with an amazing local fisherman who catches our local crabs and lobsters. The food speaks for itself, fresh & local is the secret ingredients. I am so pleased you both enjoyed it. We look forward to seeing...More

Reviewed 21 October 2021 via mobile

The Lobster and Grill is in the middle of Guernsey with access by car tricky; the mirrors opposite the exit must be carefully checked before exit. When we arrived, the car park was full with cars parked haphazardly; more parking space is desperately needed. The...food was first class, and probably the best we received on Guernsey. All dishes were well prepared and presented and tasty, and easily deserved 5*. However, service was poor with delays and a cold frosty attitude from the staff. This was unacceptable and this led to my rating of the staff as 2*, which led to the absence of a gratuity. If it wasn’t for the excellent food, we would have rated the eatery 3*.More

Date of visit: October 2021
Helpful?
Jimmy W, General Manager at The Lobster & Grill, responded to this reviewResponded 25 October 2021

Dear Eatery_Reviewer, Glad to hear you did enjoy your food at the Lobster and Grill. Due to the time of year with tennerest being on we have a lot more local customers dinning, which increases the amount on individuals driving to the hotel. If anyone...More

Reviewed 10 October 2021

I booked a table online, all very efficient. We arrived on time and we’re shown to our table. The tables are a bit cramped for space but otherwise acceptable. Our order was taken promptly, we were offered drinks but wanted only tap water. This was...duly brought but subsequently we had to ask for refills. Our sea food selection was excellent, well prepared and presented. It was disappointing that the debris from our crab and lobster was not cleared from our table as we produced it, an attention to detail that detracts from the overall experience. If when ,we return, these small points have been rectified a rating of excellent will truly be deserved.More

Date of visit: October 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 14 October 2021

Dear Tim252, I am pleased to see you had a chance to enjoy our fresh local seafood. thank you for your feedback, we will take onboard your comments and look to improve the dinning experience for our guests. regards

Reviewed 8 October 2021 via mobile

Amazing seafood - delicious crab, seafood platter to die for, a great selection of wines and cocktails. Attentive staff and refurbished to a very high standard. Would recommend to all visitors to this lovely island.

Date of visit: September 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 14 October 2021

Dear ThewalkersScotland Glad to read our local seafood was enjoyed and you were able to indulge in our cocktails. We look forward to welcoming you back to the Lobster & Grill in the near future. Regards

Reviewed 5 October 2021

We had such a nice dinner here, staff were so welcoming! I’d like specially mention Marcin and Philip for taking care of us, Philip was kind enough to offer to take a picture of us! Such great atmosphere!

Date of visit: October 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 14 October 2021

Dear maevllineu Thank you for your feedback, we will pass on your kind comments to the team. I am happy that you were able to get a photo and make it a memorable night. Regards

Reviewed 5 October 2021

We specifically visited for the Lobster as our hotel had taken it off their menu, we ordered the surf and turf which was half a lobster fillet steak and prawns, we were not disappointed it was delicious so delicious in fact we returned the next...night and my husband ordered it again, because the night before I was tempted with the seafood platter I went for that the second night which was again delicious. Food is very fresh and beautifully presented, highly recommend a visitMore

Date of visit: September 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 14 October 2021

Dear Bevatkin, Lovely to hear taught of the Lobster & Grill when looking for a seafood dinner. Its great you enjoyed it so much that you came back again! We look forward to having the chance to welcome you back again in the near future....More

Reviewed 9 September 2021 via mobile

We visited here for dinner while in holiday. Luckily we had booked it well in advance! I must say, it was the culinary highlight of our stay. We particularly wanted seafood of the highest quality and we were not disappointed. The scallops and lobster Thermidor...were up there with the best we have ever had. The staff were superb. Attentive and very welcoming. Everything came me together to make it an evening to remember for a very long time.More

Date of visit: September 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 23 September 2021

Dear Richard S, It is great to hear you were able to join us at the Lobster & Grill. We are blessed in guernsey to have such fresh and quality local produce so I am delighted you enjoyed it. We hope to see you again...More

Reviewed 17 August 2021

Beautifully cooked fresh fish, excellent service and reasonable prices. Deservedly popular so you will need to book at busy times.

Date of visit: August 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 31 August 2021

Dear Christopher L, Glad to hear you enjoy your meal with us at the Lobster and Grill. We are lucky be able to offer a wide selection of fresh fish, we hope you get to visit again to sample once more. Regards James

Reviewed 7 August 2021 via mobile

Staying at the hotel and ate here on all three nights. The food and service were exceptional. I am staggered at the value for money that is provided by this establishment. Top quality seafood, we had the moules a la creme and also the garlic...king prawns. The Thai curry was special. Our final night we went for the lobster and grill’ a whole guernsey lobster and 19oz chateaubriand cooked to perfection. An extensive and intelligent wine list and superbly mixed cocktails. A delightMore

Date of visit: August 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 31 August 2021

Dear Aliwoodley Thank you for your kind review, glad you had the chance to try both our local seafood and our char grilled steaks. Good to hear you the chance to sample some of our cocktails and enjoy our wine selection. We hope you get...More

Reviewed 5 August 2021 via mobile

My first visit, I have tried to book this venue, but always booked up. Well worth the wait! We were greeted with a warm welcome and shown to the garden area and drinks followed in a timely manner. A decent menu and there’s something for...everyone. I had the steak, the general feeling that everyone had their steak cooked as ordered. A really nice restaurant and very good staff, I was really impressed. I shall definitely be coming back and I would definitely recommend. Apparently the Sunday roast is excepted, I shall look forward to that.More

Date of visit: July 2021
Helpful?
James S, General Manager at The Lobster & Grill, responded to this reviewResponded 31 August 2021

Dear ChrisL6685 Great to read that you were impressed with your experience at our Lobster and Grill restaurant. Thank you for taking time to write a review and we certainly look forward to welcoming you again. Regards James

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Questions & Answers
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tomandsheleach
19 February 2017|
AnswerShow all 6 answers
Response from MMSIM | Reviewed this property |
Not that I am aware of, but they are friendly and accommodating, so just give them a call. Regards Mark
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Frequently Asked Questions about The Lobster & Grill

The Lobster & Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5