South 16

South 16

Someone from this business manages this listing.
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+44 1271 816445+ Add website
Hours
Mon
11:30 - 14:0017:00 - 20:30
Tue
11:30 - 14:00
Wed
11:30 - 14:00
Thu
11:30 - 14:0017:00 - 20:30
Fri
11:30 - 14:0017:00 - 21:30
Sat
11:30 - 14:0017:00 - 21:30
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Ratings and reviews
4.5
4.5 of 5 bubbles

RATINGS
Food
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
4.3 of 5 bubbles
Atmosphere
4.2 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
£2.00 – £12.00
CUISINES
British
Special Diets
Vegetarian Friendly, Gluten Free Options
meals, features
Is this a British restaurant?
About
High quality fish and chip restaurant and takeaway, situated in the heart of Braunton, North Devon. Also serving freshly-made pizzas and gourmet burgers. Winners of North Devon Food & Drink Awards - Best Food To Go 2014 & Super Service 2015.
PRICE RANGE
£2.00 – £12.00
CUISINES
British
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
FEATURES
Takeout, Reservations, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Cash Only, Table Service
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4.5
4.5 of 5 bubbles239 reviews
Excellent
153
Very good
42
Average
14
Poor
17
Terrible
13
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Jess
1 contribution
5.0 of 5 bubbles
May 2020 none
Our takeaway from South 16 Braunton was delicious as always! We got 5 x cod and chips, aswell as some sides (the curry sauce was extra delicious). Big portions and cooked perfectly. We ordered our food on their new online order and collect system (due to covid), it was fast and simple. Thank you for a lovely meal :)
Written 14 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Kate E
21 contributions
5.0 of 5 bubbles
Jan 2020 family
My family come to Braunton regularly and we always buy our Fish & Chips from South 16. It is where the locals go (as I discovered when chatting to other customers when I've been in there). The fish is delicious and fresh - as are the chips. On Monday this week we were really disappointed to discover that South 16 were closed on Mondays this Winter so we had to go to the other fish & chip shop instead. This only served to reinforce that fact the South 16 are better. In future we will wait until Tuesday through to Saturday for a fish & chip day. It is well worth the wait! Remember that brand names aren't everything and give South 16 a try. You won't regret it as I am extremely fussy and they have pleased me every time.
Written 16 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
579sallyd
I apologise for the prolonged period of waiting you experienced on a recent visit to the business . I appreciate you’re frustrations in not being kept informed of the situation whilst being left outside waiting in the cold . A staff member should of spoken to you and invited you in to wait . At times when large phone orders are placed it can be difficult to process orders whilst trying to manage the unpredictable number of walk-in customers at the same time . I can assure you that the staff members do try their upmost to keep both parties happy with the capacity we have available. I am also sorry to hear of your dissatisfaction with the quality of the food you received at a later visit when placing a phone order yourself . A welcome phone call at the time to relay this information would of been appreciated allowing us to apologise and then be given the opportunity to compensate you accordingly.
Written 26 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gareth R
1 contribution
5.0 of 5 bubbles
Jan 2020 family
Another fantastic take away. Freshly cooked fish and chips for the whole family. Warm and friendly staff, always a pleasure to deal with and meet. Best fish and chips for miles around. We've been getting our favourite meal from South16 for over 11 years now, usually once a week sometimes twice and always the food is very good. Thank you South16. Sue & Garethx
Written 10 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rush65BRA
Braunton15 contributions
2.0 of 5 bubbles
Jan 2020 none
Tried South 16 a few weeks back and were impressed with the quality of the haddock and oodles of chips. Unfortunately when we tried to get some the following week, despite it being 15 mins after the advertised opening time, we were stood outside with lots of others waiting. We could see staff inside, but it was only when a staff member walked passed us and said they had a big telephone order so it would be at least another 10 minutes that we knew what was going on!! It was freezing cold and there were elderly people waiting with us. They could easily have opened the doors and allowed us to wait in the warm, or at the very least come to the doors and explain. Unfortunately a classic example of prioritising phone orders over walk-ins. Despite that experience we ordered by phone the following week but the fish was of poor quality and the batter really soggy and a very scrappy and small portion of chips. Too many inconsistencies for us so unfortunately we won't be going back.
Written 26 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
579sallyd
I apologise for the prolonged period of waiting you experienced on a recent visit to the business . I appreciate you’re frustrations in not being kept informed of the situation whilst being left outside waiting in the cold . A staff member should of spoken to you and invited you in to wait . At times when large phone orders are placed it can be difficult to process orders whilst trying to manage the unpredictable number of walk-in customers at the same time . I can assure you that the staff members do try their upmost to keep both parties happy with the capacity we have available. I am also sorry to hear of your dissatisfaction with the quality of the food you received at a later visit when placing a phone order yourself . A welcome phone call at the time to relay this information would of been appreciated allowing us to apologise and then be given the opportunity to compensate you accordingly.
Written 28 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mumablue G
Barnstaple11 contributions
1.0 of 5 bubbles
Apr 2022 family
I've held off leaving a review until now, hoping that they will improve, but it's just not going to happen. We have family and friends who have used south 16 regularly, and we have all formed the same opinion..... The owners have given up. The food is below par, and poorly cooked compared with their close competitors, and the front of shop young girls are far too inexperienced to be working unsupervised, as mistakes are a regular occurrence. Website prices do not reflect prices in the shop, not sure why, but don't rely on the website as it's wrong. I have asked around the people I know have eaten from here, the feedback is not good, and they now go elsewhere.... sadly I will now be doing the same. If management reads this, please take a hard look at the way you behave. Customers are the most important thing to your business, and being rude to them, and making them feel like a nuisance, is unacceptable when YOU get the order wrong and the customer complains , your response - (" I must make sure YOUR order is double checked by me every time in future", while pointing a finger at me) suggesting that it's only me who complains about orders being short. No apology, no smile just aggression and a harassed, stressed demeanor and I was your only customer at the time of ordering! I'll leave it there, literally.
Written 23 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally D
In response to your review , I apologise for your disappointment with the food and service you recently received from ourselves . I am sorry that we let ourselves down by missing a single item of your order . However on receipt of your phone call I did my upmost to deliver this item to you within a 10 minute time frame to ensure it made up for the mistake that had taken place . I believe the response I made to yourself about double checking your order in future was one of trying to ensure an incident like this doesn’t take place again . I assure you I have not given up and my frustration comes from my passion to get things right for the customer . Once again I apologise for not reaching your expectations on this occasion and I assure you , your feedback will be taken seriously.
Written 28 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

eileen m
Devonport14 contributions
1.0 of 5 bubbles
Sept 2021 none
We have used South Sixteen many times, but last night the food was sub-standard. 1/2lb Burger tough and burnt, being over-cooked. Large Fish was mainly batter - very little fish and just warm. Needless to say, our fish Burger and chips was resigned to our bin. The wait was long and takeaway service hectic. It may be that they are trying to serve tables and waiting collections, losing track of time. We really do enjoy our fish & chips but a very, very bad meal. We can only say if this is the standard of food and service, then go elsewhere. We have seen a slow decline in food as we have ordered steamed fish which had bones in it and a pizza that once again was hard and overcooked;
Written 19 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally D
In response to your recent review , I am disappointed to hear of your total dissatisfaction with the takeaway meal you purchased from us . We would of welcomed a phone call on the evening to of at least been given the opportunity to discuss your issues regarding the food especially as everything purchased appears to of been sub standard . That would of at least given us the opportunity to rectify the problem. However on reading all of your previous reviews regarding other businesses you have recently visited it seems to be that you have had an awful lot of bad luck . ???
Written 24 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Salza k
Barnstaple40 contributions
5.0 of 5 bubbles
Jul 2021 none
Stopped off on way back from Woolacombe Beach. As we only wanted chips we were served within 5 minutes despite the shop being very busy. People were waiting for their fish orders. Good sized portions of nice chunky chips. No skinny, burnt ones. Best chip shop in the area we feel.
Written 24 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JDTAReview
Bath59 contributions
3.0 of 5 bubbles
Mar 2024 couples
We booked for a midday lunch, and although it was a Saturday, it was not busy and we were seated with menus quickly but then waited a long time for our order to be the taken. Haddock wasn't available and the large cod was disappointingly thin. However, the cod was of excellent quality and the batter cooked well, tasty and crispy. Sadly, the chips were rather dry and the red wine had oxidised, making the taste bitter. Soft carbonated drinks are through a pump machine. Overall good value but would have liked faster service and moister chips with a thicker piece re the large cod. Also, fresher red wine would be more palatable. A dish of Ketchup only available on request and at a guess comes from Aldi. South 16, you are certainly more than OK - but you used to be superb. However, you are still better than Squires.
Written 30 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

davidpB1591LA
8 contributions
5.0 of 5 bubbles
Oct 2020 none
Cod and chips x2 plus curry sauce to takeaway, restraunt on site for dine in option. Lovely light batter, tasty fish, very nice, plenty of chips. Social distance measures in place.
Written 15 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sarah B
4 contributions
2.0 of 5 bubbles
Aug 2021 family
Terrible service, clearly unable to manage online orders when busy. I placed my order 40 minutes before chosen collection time and arrived 10 mins before. I waited at the designated click and collect point as indicated on the sign. No staff members cam out to check on waiting customers. I went in 10 minutes after the booked time to ask how delayed they were to be met by snide remarks and no clear answer. I was eventually given my food nearly 30 minutes late with no apology. pizza were mad ahead of time and weren't as good as normal due to being left in the warmer for too long. While I was waiting overheard other staff members telling walk in orders that there was only a 10/15 minute wait. So there was obviously no point in ordering in advance despite them saying that's their preference for orders.
Written 4 August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally D
In response to your review, I apologise for the disappointing service you received and the prolonged wait time you experienced when collecting your on line order . On occasions we are experiencing high level of walk in orders that we can not always account for . Our staffing is often tight so it sometimes restricts a member of staff from always being at the door . I do assure you that on line orders always take priority over walk ins and people at the door can have a wait time of anything up to 45 minutes . Unless it’s just a portion of chips then it can be 10 minutes. . My staff are working extremely hard trying to keep up with the high volume of people visiting the area this summer . We do look to always deliver good customer service and can only apologise that on this occasion we have not met your expectations.
Written 10 August 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Camilla P
4 contributions
5.0 of 5 bubbles
Aug 2023 family
Was on the look out for a fish and chip shop and came past this one, which turned out to be the best place in Braunton. We went in (3 kids and 2 adults) for dinner and was immediately seated. We were told that if we wanted savaloy, it would take about 20 minutes to cook and of cause that's what 2 of the children wanted, so the lovely lady went ahead and sorted them out straight away while we had a look at the menu. Our food came quickly and we really enjoyed it! It was definitely one of the best fish and chips we have had. Would 100% recommend this place for either taking away or dinning in.
Written 15 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

sheila
Alsager9 contributions
1.0 of 5 bubbles
Sept 2022 family
The batter on the fish was thick and not cooked just a thick sloppy goo. The potatoes that they used for chips the very small variety so your chips were just like eating the ends. And having tried chips in several other restaurants I do know that they do not need to use these small potatoes as the other restaurants and chip shops don’t. Sorry to be so blunt but don’t want others to be disappointed over there meals.
Written 12 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Hannah M
London66 contributions
2.0 of 5 bubbles
Jul 2021 family
I’m so sorry, as I really wanted to love the food we had. But it was poor and the service was rude. I couldn’t order online because of the lack of network coverage and intermittent WiFi in the holiday cottage we’re staying in. I rang and a lady, clearly very busy, was reluctant to take a phone order. I explained I couldn’t get on the app or website so needed to place an order via phone. It took a while as she was trying to manage volume of food to meet our order - so thanks for checking you had what we wanted. However the service was rather dismissive. We collected the food at the right time. It was ordinary. The chips were hard in the centre and not crispy. The fish was ok but a bit tasteless. And they forgot part of our order so we had to go back to pick it up. I’m really sorry to say that this was disappointing both in terms of service and food.
Written 26 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sally D
In response to your review , I apologise for your dissatisfaction with the quality of service you received when attempting to place your order over the phone . We installed a click and collect app as most hospitality businesses have done in order to alleviate the volume of customers phoning and trying to order at the door . All hospitality staff are working under extreme pressures at the moment due to a lack of people now not wanting to work in the industry and also the reduced staff we do have are then having to carry out periods of isolation due to the current rise in COVID cases . I assure you as a business we do our upmost to always deliver great food and service at all times . However on this occasion we have clearly been unable to meet your expectations and I can only apologise for this .
Written 27 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Hannah G
1 contribution
5.0 of 5 bubbles
May 2024 friends
This restaurant was one of the best run I’ve ever been too, felt completely welcomed and was a lovely family feel to the place! The food was absolutely delightful and the halloumi was lovely! One of the best halloumi dishes I’ve ever experienced. The chips were cooked to perfection and the owner was so bubbly and welcoming! Definitely would recommend and come again!
Written 22 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

MikeH98
Letchworth Garden City721 contributions
5.0 of 5 bubbles
Apr 2024 couples
Superb cod and chips takeaway last night. Fish was lovely with delicate crisp batter and chips were good, not greasy. Curry sauce was thick and tasty. Great value for what we had. Very impressed and fantastic way to start our short break in Braunton
Written 25 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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SOUTH 16, Braunton - Updated 2024 Restaurant Reviews, Menu, Prices & Restaurant Reviews - Food Delivery & Takeaway - Tripadvisor

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