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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British, Deli
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Brunch
View all details
meals, features, about
Reviews (768)
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766 results
Traveller rating
423
156
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53
63
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Time of year
LanguageEnglish
Traveller rating
423
156
71
53
63
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All reviews cakes quiche brownie bread pastry scotch egg salad great deli local produce deli shop tarka trail cream tea lovely coffee light lunch goodies cheese picnic
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Reviewed 4 weeks ago

A lovely location and vibe - been here many times but today's visit was very poor! We ordered a sharing fish board but it was a long time before someone told us one of the main parts had run out - the substitute fish was...just not the same - for £25 you expect it to be spot on! We had to change orders - my partner had a crab baguette. It was hard and very chewy and she couldn't eat it - we've had better in Greggs! She complained and it was reduced by 50% - fair enough but again, at £13 it should be excellent? I had the steak pasty, really nice but it must be the smallest I've ever had - again really expensive and just not worth it. Nice place but very over priced and slipping standards....More

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 1 week ago

Good Afternoon Steve, I'm sorry to hear of your recent experience with us wasn't up to our usual johns standards when you came and visited us. I can only apologise for the issues you faced with your order our supplier issues with regards to the...More

Reviewed 24 October 2023 via mobile

Visited for lunch. We had the soups of the day, Tomato & Roasted Garlic,Curried Coconut,Cauliflower with a half Cheese & Ham toastie each. Both soups,toasties very tasty and filling. Thought meal was good value and would recommend their soups. Staff very welcoming and attractive during...our visit. Thank youMore

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 4 weeks ago

Thank you so much for your outstanding review for Johns of Instow. Really happy to hear you loved your soups & toasties. Plus found our staff very welcoming. We look forward to see you again soon. Many thanks.

Reviewed 18 October 2023

Stopped here for a break and stayed for bruch. The service was swift and efficient. The food was fresh and very tasty. The restaurant is on the waterfront.

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 19 October 2023

Thank you for you great 5 star review! Really happy to hear to stopped by for brunch and enjoyed your goodies plus found our service efficient! Very kind. Many thanks, Lauren & the Instow team.

Reviewed 15 September 2023

Came in this week for a take away coffee and cake, despite it not being busy and no queue, it took over 20 minutes for coffees to be served. Staff chatting amongst themselves whilst we were waiting. This isn’t the first time I’ve experienced extremely...slow service in Johns. For the price you pay in Johns, the service unfortunately does not match.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 18 September 2023

Hi Lauren Thanks for taking the time to leave us another review. Unfortunately my reply with be pretty much the same as the last one from January. We of course aim to serve customers as quickly as possible but when 1 machine is servicing the...More

Reviewed 10 September 2023

Ordered coffee and cakes. We had finished drinks and cakes still hadn't arrived even though they just needed putting on a plate. We cancelled them. When we went to pay the lady handed us the card payment machine and turned her back on us. Very...rude. Really expensive drinks and cakes too.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 18 September 2023

Hi, many thanks for taking the time to review us and your recent experience. We do recall the situation with a delay in your receiving your cakes that day, it was a pure oversight on our part so for that we apologise. Kindest regards

Reviewed 3 September 2023

very good food and excellent service. i completely recommend it to anyone on holiday or nearby. there is also plant based food which is a healthy option to anyone. the shop next to it attracts people in the cafe and walking near. lots of food...and drinks etc to choose from! very good cafe and shop.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 18 September 2023

Hi Rich, thanks so much for taking the time to review us great to hear!

Reviewed 2 September 2023 via mobile

We were waiting for the ferry and the weather was magnificent so stopped by the Johns outlet for a sandwich. I was disappointed by the lack of value for money. Left with a lighter wallet and hungry.More

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 18 September 2023

Hello & many thanks for your review. Sorry to hear the kids hot-dog and the halloumi wrap you ordered didn't quite hit the mark. We've sold plenty of them over the summer period and have had many good reviews across multiple socials media platforms. If...More

Reviewed 23 August 2023 via mobile

Would definitely recommend this cafe/delicatessen shop. We had a lovely tasty breakfast. I had breakfast bap consisting of egg, bacon, sausage & choice of toasted bread. My husband had the full breakfast. My daughter had chocolate croissants (2) came with butter & jam. We also...had nice Americano coffee, green delicious smoothie & coco/caramel milkshake. Staff were lovely. Nice relaxed atmosphere. Dog friendly. Also its a delicatessen & sells pastries etc.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 24 August 2023

Thank you for your great 5* review for Johns. We are so happy to hear you enjoyed our breakfast and found our staff lovely too! We look forward to seeing you again soon. :)

Reviewed 18 August 2023

Unfortunately, my experience wasn't great. Johns closes at 17.30 and I walked through the doors with my baby at 17:15 only to be made to feel like I shouldn't be there. The young lady (blonde, around 18 years old) huffed when I came to the...till with a handful of deli items. I actually had to ask if they were still open because that's the energy that came across. I felt rushed, there was no eye contact or chat, I tried to make light of the awkwardness I felt but she never cracked a smile. John's isn't cheap, I spent about £30 on different deli products. In 1 arm I had my baby and the other I was balancing salami, cheeses, olives etc yet I was never offered a bag!!! So strange. She immediately walked away once I was served without a 'thank you or bye'. I left feeling deflated as I really like to support the locals. On this occasion I wish I had shopped else where. Disappointing.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 18 August 2023

Good Afternoon, Bethany, Thank you for your recent review, i am shocked and disappointed to hear of your recent experience with us here at johns as this is not the customer service we wish to provide our customers with. We always encourage our staff to...More

Reviewed 29 June 2023 via mobile

My friend and I chanced upon Johns food stand on the pier at Instow. We ordered the “Pier Dog”and what a dog it was. The brioche roll held together an admirable portion of sauerkraut, crispy onions , Ukrainian dressing and a genuinely great Bratwurst sausage....Top marks all round and worth a visit for food lovers.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 5 July 2023

Thank you for your outstanding review about Johns on the pier! We are really glad you stumbled across us and enjoyed our Pier Dog! We look forward to seeing you again soon :) Lauren & Instow team.

Reviewed 17 June 2023 via mobile

This was one of the first places we went when we got to Bideford the selection of fresh and local produce was very nice could spend a fortune in here if I lived locally

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 26 June 2023

Thank you for you great review of Johns, so happy to hear you enjoy our local & fresh produce we have to offer. We look forward to seeing you again soon. Lauren & the Instow team!

Reviewed 11 June 2023 via mobile

The food was exceptional, so tasty and nicely presented. The table however was SO sticky. I asked for it to be wiped but this did not solve the problem. The varnish/finish is clearly not fit for purpose. Another couple sitting close by said the tables...have been sticky for many years. Why let yourselves down by not sanding the tables and sorting the problem. It totally put me off from returning. Shame as it is a quality place and top dollar prices with ghastly tables. Sort them as a matter of urgency.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 13 June 2023

Hi Julie Thanks so much for taking the time to review, so pleased to hear that the food was such a big hit. You're absolutely right about the tables, we have an ongoing issue with the varnish and so are working on them one by...More

Reviewed 4 June 2023

Wedding picnic for the beach. Absolutely fabulous. I only wish we had taken photos. From start to finish the attention to getting it right was amazing. We chose with Anthony the food to go in each one and nothing was too much trouble. On the...day we were lucky with the weather but the picnic would have been amazing whatever the weather. They also found a cake supplier and that was truly fantastic as well. A huge thank you to Anthony and the team. Gerald and AnneMore

Date of visit: May 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 5 June 2023

WOW! Thank you for you amazing review Gerald & Anne! We are so glad we could help with your special day & you loved your picnic! We look forward to seeing you again! Lauren & Instow Team :)

Reviewed 17 May 2023 via mobile

Called in today with friends. Wonderful toasties with ham, cheese and chilli. Wonderful banana milkshake. Cakes looked amazing and wish i could have tasted a piece - alas i would have needed to cycle further to burn off the calories! Hope to be back another...day and take a piece home to try. Table service. I thought expensive but i guess not compared to other cafes/bistro's. Clean tables with friendly service.More

Date of visit: May 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 19 May 2023

Thank you for your great review of Johns. Happy to hear that you enjoyed your lunch & milkshake! We look forward to seeing you again for some cake! Lauren & Instow team.

Reviewed 2 May 2023

Lovely little place which was very dog friendly and welcoming. The staff were attentive and the food was delicious if a little on the expensive side at around £12 for a toasted sandwich and almost £4 for a slice of cake. Nevertheless it was a...pleasant place for a light lunch and the deli counter was amazing!More

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Katy Williams, General Manager at Johns of Instow, responded to this reviewResponded 3 May 2023

Thank you for you 4 star review of Johns of Instow! Lovely to hear you enjoyed our Cafe & brought your four legged friend :) We look forward to welcoming you to Johns again. Lauren & Instow Team.

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JOHNS OF INSTOW - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about Johns of Instow

Yes, Johns of Instow offers takeaway services.

Johns of Instow is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4