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18quid for a tin of beans and some weird grey sausage. Not what I expect for 200+ a night and the 18 quid for said slop. If Covid is any form of excuse for any of these issues then you should not be charging priemium...More
Date of visit: October 2020
GuestServicesAuch, General Manager at Cruize Bar Brasserie, responded to this reviewResponded 11 November 2020
We appreciate you taking the time to write and leave us your review. We are so sorry to learn how let down you feel by your recent dining experience in Cruize and in particular one of the dishes you ordered, which was disappointing...More
Good mixed choice of food to suit most pallets. We had Goatfell Haggis pizza with Arran Mustard-amazing! And beef burger with skin on fries and chilli bacon jam. The burger was lovely quality, probably the best burger I’ve ever eaten in a restaurant. Service was...More
We ate here every morning for our breakfast, 2 mornings out of 3 after waiting more than 15 minutes to order our hot breakfast we had to go find a member of staff to do so.
Food was nice, at breakfast everything is wrapped individually...More
We had dinner and breakfast here. The staff were polite and very attentive. There were no annoying waits (important when you have kids and limited time!). The menu was good. The menu was relatively small but had some good choices and the food was very...More
We spent 2 nights at the Auchrannie and this was our preferred spot to dine at night. Even with a pretty limited menu we all found something to our taste. The staff were good as always and all the social distancing and COVID-19 restrictions were...More
We ate a few times in Cruize, for lunch and dinner and the food was excellent. Staff really friendly and the restaurant is kept very clean. One minor criticism is that the dinner time was restricted to 75 minutes per table, not ideal for large...More
Stayed at the excellent Lodge very impressive ,fantastic set up 3 dbl bedrooms on ground floor ,superb facilities, highly recommended, Big Letdown Cruize Brasserie Overpriced inadequate limited menu ,undersized portions ,food cold (sent back) 6 Dined bill over £200 give this venue a wide berthMore
Date of visit: February 2020
GuestServicesAuch, General Manager at Cruize Bar Brasserie, responded to this reviewResponded 26 February 2020
Thank you so much for taking the time to leave your recent review. I'm pleased to see that on your recent visit your lodge exceeded expectations. However, I am sorry to see your comments regarding Cruize restaurant. On review of the menu I believe that...More
A recent and mostly pleasant stay in Auchrannie ended in disaster when I picked up food poisoning from their Cruize restaurant.
Had the banana ice cream slider for desert. Thought it wasn't quite right when it arrived in front of me as the chocolate sponge...More
Date of visit: January 2020
GuestServicesAuch, General Manager at Cruize Bar Brasserie, responded to this reviewResponded 27 February 2020
We are saddened to learn that you fell ill during your stay at Auchrannie a few weeks ago.
We would like to inform you that Auchrannie takes the issue of guests falling ill during their stay very seriously indeed. All reports of illness are monitored...More
Well there's a question saw plenty if facilities for dogs including warm soft fluffy towels on request. I didn't witness any within the eating areas but did see them in other public areas. Just call the hotel they are very... More
Well there's a question saw plenty if facilities for dogs including warm soft fluffy towels on request. I didn't witness any within the eating areas but did see them in other public areas. Just call the hotel they are very friendly and won't think your question us too obscure. Sorry I haven't been fully able to answer.
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