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About
We’re a traditional pub serving great food, well kept ales with a great team of people - A real coal fire and a friendly welcome await you here at The New Inn. There’s lots of reasons to visit us - live music, quiz nights, sizzling skillet nights and so much more.. find out for yourself!
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
CUISINES
Bar, British, Pub
FEATURES
Reservations, Outdoor Seating, Seating, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (742)
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740 results
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LanguageEnglish
Traveller rating
407
163
71
43
56
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All reviews steak and ale pie lamb cheesecake roast dinner potatoes cod mixed grill salad mash pudding ice cream curry specials board car park lovely food the pub booked a table
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Reviewed 16 October 2023

Excellent staff, very friendly, I had Whitebait starter that was excellent and probably the best steak and ale pie I've ever tasted. Great menu, cask ales and a super location, couldn't fault my visit.

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 October 2023 via mobile

Sunday lunch at the new inn. Friendly and helpful staff, good food and pleasant atmosphere, very nice meal and large serving. Recommended

Date of visit: October 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at The New Inn, responded to this reviewResponded 7 October 2023

Thank you for your lovely review 😊

Reviewed 30 September 2023 via mobile

Always rated the food here however I was deeply disappointed. They’ve lost their passion for food. I couldn’t eat the creamy peppercorn chicken, even the waitress liked embarrassed handing it to me. Chips and salad was nice. Unfortunately my daughter who isn’t fussy couldn’t eat...her food either. Garden was a mess with lots of broken pieces of wood. Wasn’t a nice area to sit in. Waste of hard earned money and won’t be returning im afraidMore

Date of visit: July 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jill Carmichael, Owner at The New Inn, responded to this reviewResponded 30 September 2023

Good evening. I am sorry to read this poor review from August. I would like to let you know The New Inn is now under new management as of only this week, with the new head chef now being co-owner. We hope you give us...More

Reviewed 27 September 2023 via mobile

Went to try the new ‘Light Bite Menu’ available from 12-5pm Monday-Friday £8.50 Mains £4 Starters. Great idea and yes the portion size is smaller (not for everyone) but enough for us and meant we had room for their lovely desserts 👏👏. I tried the...ham (thick piece it was really tasty) and eggs and chips. Also lots of meat in the steak and ale pie 👍👍. Desserts are always nice here and good portion sizes with 2 scoops of ice cream yayyyyy. Quiet when we arrived but got busy later on so I would book. Great service from staff who were well organised with quick service and clearing away tables. It’s a typical pub in here including a dining room conservatory so lots of room and some quiet tables in the back. Lovely outdoor area at the back and the side of the entrance. Great location in the day to walk up Dyserth waterfalls across the road.More

Date of visit: September 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pub Service Desk, Owner at The New Inn, responded to this reviewResponded 1 October 2023

Thank you so much for your lovely review. This is so lovely to hear on our first week of taking on The New Inn. Xx

Reviewed 27 September 2023

Came with a group of walkers. Our food was very good and no complaints from anyone as far as I know. Staff were very helpful and efficient..Drinks were served at the correct temperature which makes change unlike a lot of pubs were drinks are far...to cold. So it's 10 out of 10 from me.More

Date of visit: September 2023
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Pub Service Desk, Owner at The New Inn, responded to this reviewResponded 28 September 2023

Thank you so much for this lovely review. We took over the New Inn only a week ago and this is an amazing review for our first week. Thank you again and hope to see you all again soon.

Reviewed 23 September 2023

We visited for a lunch and we are not impressed at all! I still have a heartburn from the onion rings! They were soooo overcooked and tasted like a rancid oil. Pate smelled bad and was very grey, ordered a chicken burger and got the...beef burger. Staff looked unbothered. Unfortunately will not be returning and not recommend!More

Date of visit: September 2023
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Pub Service Desk, Owner at The New Inn, responded to this reviewResponded 28 September 2023

I am so sorry to hear this. We have just taken over the New Inn and this is our first week. Please can I ask you to hopefully give us a try now we have a new kitchen team making fresh food. Kind regards Jill.

Reviewed 13 September 2023

Absolutely gorgeous homemade food The staff are helpful and polite my partner myself and our pooch sat in the garden . We will be returning one of my favourite places keep up the good work

Date of visit: September 2023
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Reviewed 29 August 2023

The food was excellent. The steak and ale pie was full of large chunks of meat - best pie I've had in a long time.

Date of visit: August 2023
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Reviewed 27 August 2023

Beautiful setting, excellent friendly staff. Both myself and daughter had sizzling haloumi and it was so good. Everything was piping hot. The home cooked chips and coleslaw were georgous. It was the third time we have been and the standards have been brilliant on every...occasion. My Granddaughter had the child's chicken strips chips and beans, she ate everything on her plate. Highly recommended.More

Date of visit: August 2023
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Reviewed 19 August 2023

I’ve eaten at the new inn several times over the last few years and I’ve never had to complain before, in fact the food has been amazing. This time we were very disappointed. We ordered the soup of the day which was broccoli and Stilton,...there was so much pepper in it you couldn’t taste anything else. I couldn’t finish it it was so peppery. Next I ordered the sausage and mash special. It was not special at all it had three cheap sausages on three blobs of barely mashed potatoes with frozen peas and cabbage mixed in, they had also tried to dribble a very small amount of gravy over to make it look posh. My partner ordered the tuna steak with avocado and peach salad The tuna was over cooked , it was more lettuce than anything else , two slices of peach from a tin and a very tiny blob of guacamole Definitely not worth the money and unfortunately won’t be returningMore

Date of visit: August 2023
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Reviewed 29 July 2023

Had a lovely meal today and fantastic food by Patrick would come back again as we love having the food in the garden

Date of visit: July 2023
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Reviewed 29 July 2023 via mobile

We called in as a ‘walk—in’, we were looking for somewhere to eat at short notice. The staff were very accommodating and friendly. Myself and my husband ordered peppered squid to start, it came on a very hot skillet, which was hot in temperature and...spices. The squid rings (4), were tasty, but the peppers and onions were far too spicy for my palate. Our daughter ordered hummus and pitta, which was presented nicely and she said was very tasty. Our main courses were a little more indifferent. My chicken curry was very tasty and not too spicy, two lovely fluffy naan breads came with it. Chicken Caesar salad was not so good, the salad was warm, steak and Ale pie with chips, was tasty but again, the dishes looked like they had all been sat on the pass, under the lamps too long.More

Date of visit: July 2023
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Reviewed 25 July 2023

Very disappointed with meal, my husband ordered 10oz sirloin and when it came was convinced weight no more than 7-8oz. It was very thin and lots of gristle that had to be cut off. When mentioned to staff they just said "oh sorry". I ordered...salmon with garlic saffron new potatoes, asparagus and cherry tomatoes. When it came half the meal was salad with wilted spinach, 4 new potatoes which had no taste, 3 pieces of asparagus and dry salmon. The meals were definitely not worth the money and the salmon dish did not state half of it was salad. Will not be going again and will not recommend to others to go.More

Date of visit: July 2023
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Reviewed 23 July 2023

Food is recommended. Staff were very professional and nothing was to much trouble. Highly recommend

Date of visit: July 2023
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Reviewed 16 July 2023

Fundamentally the worst Sunday lunch I've ever had!!!! Inedible is the only word to describe my experience. Definitely would rate McDonald's over your food and that's no exaggeration 😡

Date of visit: July 2023
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Questions & Answers
Ask a question
matthewpC7264BY
9 October 2022|
Answer
Response from kirianna2 | Reviewed this property |
Dogs are allowed outside in lovely garden which has a huge gazebo with loads of tables and chairs and also 3 cosy heated pods with table and chairs but not inside the pub
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Lowry1
28 September 2022|
AnswerShow all 2 answers
Response from stevenssnr | Reviewed this property |
No they don’t as far as I know.
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timkL8479XZ
22 July 2021|
AnswerShow all 2 answers
Response from Steve C | Property representative |
No but during the summer it is advisable
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THE NEW INN, Dyserth - Waterfall Rd - Updated 2023 Restaurant Reviews, Menu & Prices - Tripadvisor

Frequently Asked Questions about The New Inn

Yes, The New Inn is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The New Inn is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4