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Fratelli

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227 Cranbourne Rd, Frankston, Victoria, Australia
03-9776-5277
Website
Today
11:00 - 22:00
Open now
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Hours:
Sun 09:00 - 22:00
Mon - Sat 11:00 - 22:00
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Melbourne, Australia
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

Thanks Fratelli! We under booked by 10 but great food and service for the team 👍 Great steak pizza pasta - and the Rocket Salad - yumm

Helpful?
Thank chrisother70
Fratelli F, Manager at Fratelli, responded to this review

Hi Chris, Thanks for the review! We are always happy to accommodate for anyone and any group no matter how big or small! We are so glad that everyone enjoyed their night out and we hope to have you all back soon! Thanks again - FRATELLI! More 

1 review
Reviewed 4 days ago NEW

Dropped in for dinner tonight on the way home from Mornington Peninsula based on a friends' recommendation - we were really impressed. Great meals and friendly service. We'll be back next time we head to the beach. Had the parma special - it was really good.

Helpful?
Thank jbj001
Fratelli F, Manager at Fratelli, responded to this review

Hi jbj001, Thanks for taking the time to review us, we really appreciate it! We are so glad to hear you came to Fratelli off your friends recommendation and even happier to know all of your expectations were exceeded. We pride ourselves on great quality food and service! We can't wait to have you back again soon! Thanks - FRATELLI More 

1 review
Reviewed 6 days ago NEW via mobile

We all enjoyed our meals very much. For dessert we tried the Cream Brûlée & it was pretty darn good😋 The staff & service were great!! & when you are a party of 10 that is not always the way it is!

Helpful?
Thank Kyal D
Fratelli F, Manager at Fratelli, responded to this review

Hi Kyal D, Thanks for taking the time to review our venue. We are so pleased to hear that you and your group enjoyed your meals and our service! We will be sure to let them know! in regards to the Creme Brulee, thanks for the feedback. It is only a new item that the chefs have been making in... More 

Melbourne, Australia
Level Contributor
18 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I asked the waitress for a Proseco and she claimed they didn't sell it, so we pointed out there was a table talker on the table clearly advertising Proseco. So i did get my drink, i think it would help if the staff were aware of what is available. Also my friend ordered chicken keiv, got half way through to... More 

Helpful?
Thank julienewton20
Fratelli F, Manager at Fratelli, responded to this review

Hi Julie, Sorry you hear your evening wasn’t as hoped, and we apologise for that. Above all we appreciate the constructive feedback as we can improve off that. Our staff do recall your table and we can confirm as follows; In regard to the Prosecco Sparkling Wine, it wasn’t a matter of our waitress not knowing, but rather the way... More 

melbourne
2 reviews
Reviewed 1 week ago via mobile

My friends and I came to your restaurant last night and disappointed is an understatement! I ordered chicken kiev and got half way through it and thought how chewy it was and it was RAW!! I almost vomited there and then!! Called the waitress over to show her and it was really no big deal..... (obviously this is a common... More 

Helpful?
Thank robynb414
Fratelli F, Manager at Fratelli, responded to this review

Hi Robyn, As we have done so for the last week, we again apologize whole heartedly. We are a little confused though, as to the discrepancies in what you have stated in this review vs what you have advised us privately via email… clearly, you’re not been totally truthful and exaggerating. In your first account you stated you didn’t eat... More 

Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 2 February 2017 via mobile

Ordered a. Veal Parma and chicken parma with salad and chips all and all was a nice meal good portions only thing was my veal parma was very dry and over crunchie on the edges so hard to chew and cut could do with some new knives for sharpness

Helpful?
1 Thank Lisa W
Fratelli F, Manager at Fratelli, responded to this review

Hi Lisa W, Thankyou for taking the time to review our venue. We appreciate all feedback as it gives us an opportunity to improve and grow our business. We will pass your feedback on about the veal and the knives to both the chef & management. We hope to have you visit us again soon. Thanks - Fratelli. More 

Level Contributor
10 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 30 January 2017 via mobile

Great food. Good service. Michael the boss is always on the ball and keeping everything in order. He has a kind heart and we have been going there for a few years now. The waitresses are friendly and always ready to laugh. This is not the Ritz but who wants the Ritz on a night after a long day at... More 

Helpful?
Thank margaret s
Fratelli F, Manager at Fratelli, responded to this review

Hi Margaret S, Thankyou for taking the time to review our venue and your kind words. It means a lot to us as we are constantly aiming to grow and improve our business. Our staff all work very hard to provide great food and wonderful service and it makes us so happy when customers can see and appreciate this. We... More 

Level Contributor
12 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 January 2017

The steak was so raw. The owner refused to give a full refund. He claimed it's easy to undercook raw steak and anyone cooking at home could have made the same error.

Helpful?
1 Thank Wendy L
Fratelli F, Manager at Fratelli, responded to this review

Hi Wendy, As you will note from the email w sent you, we have looked into your comments in the hope to rectify any outstanding issues with the aim of improving our customer service and highlighting your comments to our Chefs. . We can confirm you ordered the Rump Steak with the Surf n Turf seafood toppings & Chips. We... More 

Frankston, Australia
Level Contributor
10 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 14 January 2017

My partner and I used to like this restaurant and were regular customers but were let down badly when a steak was ordered but came out raw. Lesson don't order the steak they are only good at pasta and pizza and don't expect a refund.

Helpful?
4 Thank Cogs45
Fratelli F, Manager at Fratelli, responded to this review

Hi Cogs45, Thanks for your review as promised we have looked into your comments in the hope to rectify any outstanding issues with the aim of improving our customer service and highlighting your comments to our Chefs. . We can confirm you ordered the Rump Steak with the Surf n Turf seafood toppings & Chips. We always encourage customer’s, if... More 

Mt Eliza, Australia
Level Contributor
35 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 13 January 2017

We were there with friends for a birthday and the meals were excellent. I ordered the lamb and, wow!!! It was so tender and moist. Definitely a place I'll be going back to!!!

Helpful?
Thank Barbaratimmermans1
Fratelli F, Manager at Fratelli, responded to this review

Hi Barbara, Thankyou for taking the time to review our venue. We appreciate all feedback good or bad as it gives us an opportunity to grow & improve our business. We will pass your kind comments onto our Chef's - will definitely make them proud of all their hard work. Look forward to having you back for another visit! Thanks... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Italian, Pizza, Contemporary, Gluten Free Options
Meals
Brunch, Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television
Good for
Kids, Child-friendly, Cheap Eats, Groups
Open Hours
Sunday
09:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 22:00
Saturday
11:00 - 22:00
Location and Contact Information
  • Address: 227 Cranbourne Rd, Frankston, Victoria, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Mornington Peninsula  >  Frankston
  • Phone Number: 03-9776-5277

Questions & Answers

Questions? Get answers from Fratelli staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?