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Hard Rock Cafe

2050 Parkway, Pigeon Forge, TN 37863
+1 865-430-7625
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Overview
  • Excellent42%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“burger” (172 reviews)
“fajitas” (19 reviews)
“salad” (28 reviews)
Open Now
11:00 - 23:00All hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2050 Parkway, Pigeon Forge, TN 37863
All Details
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Reviews (1,570)
Traveller rating
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Time of year
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1 - 10 of 1,552 reviews

Reviewed 4 days ago via mobile

Had their hamburger cooked to order, delicious! Lots of Decor everywhere. As expected, more noise than you would prefer. Service was professional and friendly. Go and enjoy.

Thank wayne m
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Thanks for the nice review! Hope that you enjoyed you stay in the area!

Reviewed 4 days ago via mobile

Visited with my wife on our anniversary. The food was great but not overly amazing. My burger was huge but was a little dry and too well done. My wife loved her salad. The music in this place is too loud but I guess that's...More

Thank dpb_96
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded yesterday

Hi! Thanks for the review! We will work on the burger prep for sure and hope that you can return soon, Nandi

Reviewed 5 days ago

My husband and I went to dinner at the Hard Rock Cafe for our anniversary before going to a show at the Smokey Mountain Opry. The food was, i especially liked that they ad some vegetarian options. The atmosphere is always exciting in a Hard...More

Thank Vickie Z
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 days ago

Happy Anniversary! I am so glad you chose us for your special day!

Reviewed 6 days ago

We were looking forward to getting our hard rock cafe updated shirts. The gift shop is not appealing anymore. We loved the styles and inventory when it was in Gatlinburg. When it moved from Gatlinburg to Pigeon Forge it just is not the same. The...More

Thank Susan C
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Hi Susan, I am sorry that you were not able to find anything in the Rock Shop and that we were not as exciting as our old location. We love our new location with the hip new vibe! We sold out of our Gatlinburg gear...More

Reviewed 6 days ago via mobile

Had coupons for free appetizer ordered the nachos. I had ribs pulled pork diner very tasty and fall off bone ribs Friend had the fajitas with steak and reports it was good as well. Both entree served up hot and very quick. The atmosphere was...More

Thank Walter G
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Hi Walter, The picture folks are only here until Sept. 4th, it is a program that we were trying this summer to enhance the guest experience, I am sorry if you felt that we were intrusive. Thanks for the other nice comments and hope to...More

Reviewed 1 week ago via mobile

My granddaughter's trying to go to every hard rock café there is. We're doing our best to help :-) Food was wonderful. We enjoyed the atmosphere. The service was excellent.

Thank Kay D
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 days ago

Thanks Kay!

Reviewed 1 week ago via mobile

We decided to dine here after receiving a coupon for a free dessert at the Titanic Museum. We were seated quickly. However, before that they wanted to take our photo so they could try to sell us an overpriced souvenir. I politely declined because I...More

Thank Ginger B
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Hi, Thanks for your comments-it will hlep us amp up the atmosphere a bit! Hope to see you soon, Nandi

Reviewed 1 week ago

The food was so good we decided to eat there 2 nights in a row and the service from the hostess, the person taking picture when we first come in and the servers was top notch.

Thank Melissa S
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Thanks so much! We really appreciate your business! Please come back and see us again soon, Nandi

Reviewed 2 weeks ago

My family really enjoyed our first visit to the Hard Rock Cafe. The food was on point tonight, and the service was great. What really made our trip five stars instead of four was one of the servers, Robert. My wife and I were talking...More

Thank wh0fer
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Thank you so much! I will make sure that Robert sees your review! We are fortunate that he chooses to work at Hard Rock! Hope youhad a great weekend! -Nandi

Reviewed 2 weeks ago

I wouldn't expect to see a Hard Rock Cafe in the middle of a country town, but there it was. It wasn't as decked out as some of the others I have been to (Chicago, Cozumel, Florida), but it was nice. Food was pretty decent....More

Thank TrischaC
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

So glad you got to come by and visit with us! Hope you have a great weekend!

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Ask a question
Questions & Answers
momanderson
13 July 2017|
AnswerShow all 2 answers
Response from Philip F | Reviewed this property |
I am in agreement with Randy. Either check their web site or call them to find out.
0
Votes
Katy B
2 February 2017|
AnswerShow all 4 answers
Response from MarkB180 | Property representative |
We have the patio set up for your dog weather permitting. Hope to see you soon.
1
Vote
Sharon F
25 October 2015|
AnswerShow all 4 answers
Response from VintageGibson | Reviewed this property |
Like all retail restaurants, they exist to make money for the company and a living for the employees. Capitalism works like this- If you want to buy the product at the price they want to sell it, you have a deal. If you... More
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$23
Meals
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations
Good for
Special Occasion Dining, Kids, Child-friendly, Bar Scene, Groups
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 2050 Parkway, Pigeon Forge, TN 37863
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625
  • E-mail
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