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Hard Rock Cafe

2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
+1 865-430-7625
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Overview
  • Excellent42%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“burger” (98 reviews)
“fajitas” (21 reviews)
“salad” (38 reviews)
Open Now
All hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
All Details
Write a ReviewReviews (1,634)
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1 - 10 of 1,613 reviews

Reviewed 2 weeks ago

Very friendly staff proved great service. It was in the winter when we were there thus there were very few customers (think three). We had a few drinks and got some food to take back to our hotel. The food was good, especially the onion...More

Thank realdon
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi! Thanks for the review! It gets pretty quiet around here in January and February. Hope you can come back for a visit when the weather gets warmer! Best, Nandi

Reviewed 2 weeks ago

We stopped here after our Rocky Top Wine Trail Tour. We expected to wait long, but it wasn't too bad at all. This Hard Rock is a tad small, but quaint and cozy. The bar area is set to look like the back of a...More

Thank sgpjroh
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Hi, Thank you so much for the kind review! We will share it with our team. Hope you are able to visit again soon! Nandi

Reviewed 3 weeks ago

Food is great. location great. service was quick. Enjoyed being able to see so much from the windows

Thank pho2angela75
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Hi, Thank you for the review! We are actually located in Pigeon Forge at stop light zero, i did not want anyone to get confused! Have a good weekend!

Reviewed 3 weeks ago via mobile

Chose the perfect night to stop in. It was slower. The service by Kirsten was excellent. She was friendly and attentive. The salmon with sweet and spicy glaze was super tasty. The chocolate shake was so good. Everything we had from the bar was well...More

Thank Samuel H
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thak you so much for the kind words! Hopefully you are able to come back and visit us soon, Nandi

Reviewed 3 weeks ago

Not very busy, staff super friendly. The food was pretty good -- nothing spectacular, but you don't come here for the food.

Thank dietrichmd
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Thanks for the review!

Reviewed 5 weeks ago via mobile

My wife and I ate hear on a Saturday afternoon,We were seated immediately We enjoyed our meal we both had burgers.

Thank Brad y
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi Brad, Thanks so much for reviewng the Cafe! I hope you can visit us again soon! Best, Nandi

Reviewed 9 January 2018

Just stopped in for drinks. Absolutely horrible. I ordered a Mojito. The worst one I have ever had. Sent it back and left. I will never go back to that establishment,again. On top of that the waitress was an ab

Thank cwscarlett
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 11 January 2018

Hi, I am sorry that you did not enjoy your drink. I didn't see your comment about the bartender (Mary) could you resend?

Reviewed 9 January 2018

I ordered a Strawberry Daiquiri and it was the worst that I have ever had. It had absolutely no flavor. The only thing it was, was cold and red. I will never go back there again. The waitress was very rude,More

Thank donnahaupt78
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 11 January 2018

Hi Donna, Sorry you did not like the drink that was prepared by our bartender and your server, Mary. We only use fresh ingredients like fresh strawberries and they are all handcrafted to order. I will speak with Mary with regard to the way she...More

Reviewed 5 January 2018 via mobile

We had a party of 8 and made a reservation online before arriving. The restaurant was not crowded which was nice. The entertainment was good and the memorabilia is cool. The food was average. One order in our group was burned and the staff were...More

Thank 76543travel
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Hi, Thanks for the nice review, I am sorry that the food was not to your liking. Hopefully you will come back again soon. Best, Nandi

Reviewed 4 January 2018

Ate at the Hard Rock on Christmas day. We were astonished that they were open but then there were a lot of establishments open on Christmas day in the area. It was just my husband, our daughter and myself dining. We did have to wait...More

Thank Brittll
Nandi I, General Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Thanks so much for the kind words, hope to see you again soon! Take care, Nandi

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Ask a question
Questions & Answers
momanderson
13 July 2017|
AnswerShow all 2 answers
Response from Philip F | Reviewed this property |
I am in agreement with Randy. Either check their web site or call them to find out.
0
Votes
Katy B
2 February 2017|
AnswerShow all 4 answers
Response from MarkB180 | Property representative |
We have the patio set up for your dog weather permitting. Hope to see you soon.
1
Vote
Sharon F
25 October 2015|
AnswerShow all 4 answers
Response from VintageGibson | Reviewed this property |
Like all retail restaurants, they exist to make money for the company and a living for the employees. Capitalism works like this- If you want to buy the product at the price they want to sell it, you have a deal. If you... More
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$23
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations
Good for
Child-friendly, Kids, Bar Scene, Groups, Special Occasion Dining
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625
  • E-mail
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