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Hard Rock Cafe

2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
+1 865-430-7625
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Overview
  • Excellent42%
  • Very good28%
  • Average18%
  • Poor7%
  • Terrible5%
Travellers talk about
“burger” (186 reviews)
“fajitas” (20 reviews)
“salad” (39 reviews)
Open Now
11:00 - 23:00 Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
££ - £££
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
All Details
Write a ReviewReviews (1,658)
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501 - 510 of 1,636 reviews

Reviewed 5 March 2016 via mobile

Okay place if you drink. Band was way too loud. The memorabilia on the walls were neat. Food was decent but a little over priced. Waitress was very friendly and helpful.

1  Thank tnchick89
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 15 March 2016

Hey tnchick89, Sorry the band was too loud. We appreciate you taking the time to review and will relay to our team. Hope to see you back next time you head this way. Sincerely, Mark

Reviewed 3 March 2016

We went and saw a wonderful live band and had some great food and drink here. Totally a great time, ALWAYS!

1  Thank jennifer d
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 5 March 2016

Hey Jennifer d, Glad you made it on a night with our live music and had fun. Please come back soon. Appreciate the review. Mark

Reviewed 3 March 2016 via mobile

We really enjoyed our visit to the Hard Rock Cafe. The food and service was amazing and my boyfriend enjoyed looking at all the music history but we felt that it was a little over priced.

1  Thank Kayla C
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 5 March 2016

Hey Kayla, Glad you and your boyfriend had good visit. There is definitely a lot of music history and it is great to hear you guys enjoyed it. Appreciate the feedback and come back soon. Sincerely, Mark

Reviewed 1 March 2016 via mobile

Had lunch here today. The food was good and the service was also good. This is a great place to have lunch and kickback. Lots of interesting items to llok at on the walls. Check out the Hard Rock Cafe in Pigeon Forge...

1  Thank PoshPrincess2013
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 5 March 2016

Hey Jislaine B, Glad you enjoyed your lunch visit with us. Thank you for the review and hope we see you back soon. Sincerely, Mark

Reviewed 28 February 2016

I didn't enjoy the food that much. My burger was overcooked, almost burnt when medium rare was requested, but the atmosphere is the saving grace for the Hard Rock Cafe. You can't go wrong eating somewhere with a good music selection and memorabilia everywhere. I'd...More

1  Thank Elijah S
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 5 March 2016

Hey Eliljah S, Glad you enjoyed the atmosphere. Should have not had issue with your burger temp, so I do apologize. Appreciate you taking the time to let us know. Will use to improve. Hope to see you back soon. Feel free to ask for...More

Reviewed 27 February 2016 via mobile

I'm very disappointed in my 3rd. Visit a lack of good taste in our food tonight, the waitress preached on me and the only positve.was the bar tender and the manager tried to make less negative our experience. It's a shame cause this was one...More

1  Thank Maria B
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 5 March 2016

Hey Maria B, We appreciate your feedback and it has been reviewed with our team. Again, we apologize for not giving your family the experience you deserved. Please ask for me next time you head this way. Sincerely, Mark

Reviewed 21 February 2016 via mobile

Food was awesome service was fantastic and the band they had was pretty great must visit! We definitely will be back

Thank Brittany D
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 24 February 2016

Hey Brittany D, Glad you had a good time and enjoyed our live music! Thanks and come back soon. Sincerely, Mark

Reviewed 18 February 2016

Consider a different restaurant for your dining pleasure. Not happy with the Fiesta burger that I ordered. Terrible! Prices were out of line for the food and the beverages. Waitress was the not the best that we have had. Ambiance was nice as all Hard...More

Thank montalker
Reviewed 17 February 2016

We ate here on our last day in Pigeon Forge, kind of a tradition. I love that the staff are all so different and eclectic. The energy is positive and the food is great. The staff in the restaurant were great with my kids; however...More

1  Thank Menmycrew
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 24 February 2016

Hey Christie P, Thank you for the feedback. Our goal is for your visit to be great from start to finish and this feedback will definitely help us improve. Did not mean for your family to feel uncomfortable and sincerely apologize. Hope to see you...More

Reviewed 16 February 2016 via mobile

The new Hard Rock location in Pigeon Forge is by far the best Hard Rock I've ever visited and defiantly beats the old location in Gatlinburg.

Thank Justin F
MarkB180, Manager at Hard Rock Cafe, responded to this reviewResponded 24 February 2016

Hey Justin, We are glad you enjoyed visiting with us. Thanks for the review and hope to see you back soon. Sincerely, Mark

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Ask a question
Questions & Answers
momanderson
13 July 2017|
AnswerShow all 2 answers
Response from Philip F | Reviewed this property |
I am in agreement with Randy. Either check their web site or call them to find out.
0
Votes
Katy B
2 February 2017|
AnswerShow all 4 answers
Response from MarkB180 | Property representative |
We have the patio set up for your dog weather permitting. Hope to see you soon.
1
Vote
Sharon F
25 October 2015|
AnswerShow all 4 answers
Response from VintageGibson | Reviewed this property |
Like all retail restaurants, they exist to make money for the company and a living for the employees. Capitalism works like this- If you want to buy the product at the price they want to sell it, you have a deal. If you... More
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$12 - US$23
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Reservations
Good for
Child-friendly, Bar Scene, Kids, Special Occasion Dining, Groups
Open Hours
Sunday
11:00 - 23:00
Monday
11:00 - 23:00
Tuesday
11:00 - 23:00
Wednesday
11:00 - 23:00
Thursday
11:00 - 23:00
Friday
11:00 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 2050 Parkway, Gatlinburg, Pigeon Forge, TN 37863-2959
  • Location: United States  >  Tennessee (TN)  >  Sevier County  >  Pigeon Forge
  • Phone Number: +1 865-430-7625
  • E-mail
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